This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Marketing Management – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Marketing Management Quiz 2 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. ..... is the central point in the marketing point of view. A) Quality of the product. B) Customer's satisfaction. C) Quantity of Product. D) Customer's welfare. Show Answer Correct Answer: B) Customer's satisfaction. 2. ..... are useful in providing detailed information about the product, its contents, method of use etc. A) Brands. B) Packages. C) Labels. D) Design. Show Answer Correct Answer: C) Labels. 3. A type of management style in which top management shares decision making with self-managing teams of workers who set their own goals and make their own decisions. A) Middle management. B) Supervisory-level management. C) Horizontal organization. D) Vertical organization. Show Answer Correct Answer: C) Horizontal organization. 4. A brand or part of a brand that is given legal protection is called-R A) Brand Name. B) Trade Mark. C) Brand Mark. D) Logo. Show Answer Correct Answer: B) Trade Mark. 5. Is a plan for determining which products a business will manufacture or stock. A) Promotional mix. B) Marketing. C) Product mix strategy. D) 4 p's. Show Answer Correct Answer: C) Product mix strategy. 6. Which of the following is NOT a career in the Marketing Communications pathway? A) Public relations managers. B) Sales representatives. C) Advertising executives. D) Database administrators. Show Answer Correct Answer: D) Database administrators. 7. The use of promotional techniques such as advertising, personal selling and sales promotion are considered essential under ..... concept of marketing management A) Selling. B) Production. C) Marketing. D) None of above. Show Answer Correct Answer: A) Selling. 8. Decisions surrounding the transportation and storage of goods from producer to consumer. A) Distribution. B) Marketing Information Systems/Market Research. C) Selling. D) Product/Service Management. Show Answer Correct Answer: A) Distribution. 9. After Lana finishes writing the promotional copy for a direct-mail letter, she plans to proofread and edit her work on her computer. What technique should Lana use to determine if the text is clear and logical? A) Correcting punctuation errors. B) Reading the text backwards. C) Correcting grammatical mistakes. D) Reading the text aloud. Show Answer Correct Answer: D) Reading the text aloud. 10. Which type of display is used to promote the sale of one product by displaying that product by itself? A) One-Item Display. B) Line-of-Goods Display. C) Related Merchandise Display. D) Assortment Display. Show Answer Correct Answer: A) One-Item Display. 11. What is the term that is used to describe the amount of sales that Coca-Cola has in the soft drink market that is a direct goal of pricing? A) Market share. B) Cost-Benefit Analysis. C) Return on investment. D) Competition. Show Answer Correct Answer: A) Market share. 12. For an NFL team, what is their core service? A) A way for people to spend time with their family. B) The TV coverage of the games. C) The experience. D) The ball game. Show Answer Correct Answer: D) The ball game. 13. Serene, a college student, tends to buy the same brands of toothpaste, shampoo, and deodorant, which is often the strongest source of group influence upon the individual for many product purchases? A) Family. B) Psychographic group. C) Subculture. D) Social class. Show Answer Correct Answer: A) Family. 14. Best buy has become the nation's largest speciality retailer by focusing on the customers need and wants. This philosophy is at the heart of an ..... orientation A) Retail. B) Marketing. C) Sales. D) Production. E) Exchange. Show Answer Correct Answer: B) Marketing. 15. When looking at possible career choices you should consider all of the following, except A) Skills and interests. B) Desired lifestyle. C) The highest paying careers. D) Personality traits. Show Answer Correct Answer: C) The highest paying careers. 16. What types of skills are extremely important for an applicant to use effectively during an employment interview? A) Educational. B) Occupational. C) Communication. D) Management. Show Answer Correct Answer: C) Communication. 17. Which of the following refers to marketing channel? A) Distribution. B) Packaging. C) Retailing. D) Integrated marketing communication. Show Answer Correct Answer: A) Distribution. 18. Which of the following is an example of exploratory research? A) Pilot study. B) Test marketing. C) Survey. D) Case study. Show Answer Correct Answer: A) Pilot study. 19. Which one of the following utilities is not directly related to marketing? A) Information. B) Place. C) Form. D) Possession. Show Answer Correct Answer: C) Form. 20. Company ABC is interested in better understanding how different groups of customers feel about its product. In order to do this, Company ABC will need to A) Segment the market. B) Mass market. C) Position its product in the market. D) Target market. Show Answer Correct Answer: A) Segment the market. 21. ..... refers to classifying the product into different groups with same characteristics. A) Grading. B) Branding. C) Packaging. D) Labeling. Show Answer Correct Answer: A) Grading. 22. Identify the level of product which focuses on additional features, benefits or other related services that differentiate the product from its competitors? A) Generic product. B) Core product. C) Potential product. D) Augmented product. Show Answer Correct Answer: D) Augmented product. 23. With which element is exchange mechanism related? A) Publicity. B) Marketing. C) Advertising. D) Branding. Show Answer Correct Answer: B) Marketing. 24. Select the explanation for merchandising-related discounts, Discounts given by manufacturers or retailers given to a company in the same trade A) Cash discounts. B) Quantity discounts. C) Trade discounts. D) Seasonal discounts. Show Answer Correct Answer: C) Trade discounts. 25. Name the task of creating, promoting and delivering goods and services to consumers? A) Marketing. B) Advertising. C) Branding. D) Selling. Show Answer Correct Answer: A) Marketing. 26. At this point in the Marketing Funnel, they have already evaluated you and have decided to do business with you in some small way. A) Evaluation. B) Interest. C) Trial. D) Adoption. Show Answer Correct Answer: C) Trial. 27. Which concept holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do? A) Product. B) Selling. C) Production. D) Marketing. Show Answer Correct Answer: D) Marketing. 28. Technology advancements have provided marketers the ability to send cost-effective, opt-in promotional messages to a customer's ..... address. A) Email. B) Secondary. C) Street. D) P.O. Box. Show Answer Correct Answer: A) Email. 29. Of the four competing philosophies, the Furniture Industry is an example of what kind of orientation: A) Sales Orientation. B) Societal Marketing Orientation. C) Production Orientation. D) Marketing Orientation. Show Answer Correct Answer: C) Production Orientation. 30. It is how well clients and customers relate to a specific brand. A) Brand resonance. B) BAV Model. C) Brand Z Model. D) Brand Equity. Show Answer Correct Answer: A) Brand resonance. 31. What is the function of marketing that studies customer demand and product features in order to place a value of money on a product? A) Finance. B) Price. C) Product/Service Management. D) Selling. Show Answer Correct Answer: B) Price. 32. Which of the following is a question that arises during the marketing exchange? A) When should we sell our stock?. B) What is it that customers want?. C) Should we acquire our competitor?. D) Should the product be made in house or outsourced?. Show Answer Correct Answer: B) What is it that customers want?. 33. Shop for Rs. 2, 500 and get a coupan worth Rs. 250 free. This is an example of A) Lucky draw. B) Product combination. C) Assigned and assured gift. D) Usable benefits. Show Answer Correct Answer: C) Assigned and assured gift. 34. IT IS A WRITTEN DOCUMENT THAT SUMMARIZES WHAT THE MARKETER HAS LEARNED ABOUT THE MARKETPLACE AND INDICATES HOW THE FIRM PLANS TO REACH ITS MARKETING OBJECTIVES. A) MARKETING PLAN. B) MARKET PLAN. C) STRATEGIC PLAN. D) BUSINESS PLAN. Show Answer Correct Answer: A) MARKETING PLAN. 35. What type of segmentation occurs when Publix runs a "Going Green" promotion to promote Earth Day and environmentally safe products? A) Product Benefit. B) Geographics. C) Demographics. D) Psychographics. Show Answer Correct Answer: D) Psychographics. 36. What should the salesperson do when she or he is helping a customer and another customer enters the selling area? A) Ignore the second customer until finished with the first customer. B) Apologize to the first customer for helping the second customer. C) Acknowledge the second customer as soon as possible. D) Leave the first customer to help the second customer. Show Answer Correct Answer: C) Acknowledge the second customer as soon as possible. 37. Jared asked his mom to buy him Coco Puffs after watching a TV commercial. To what group does he belong? A) A target market. B) A possession utility. C) A customer group. D) A consumer market. Show Answer Correct Answer: A) A target market. 38. One method of increasing prices is using ....., where the company maintains its price but removes or prices separately one or more elements that were part of the former offer. A) Escalator clauses. B) Unbundling. C) Unitary pricing. D) Demand pricing. Show Answer Correct Answer: B) Unbundling. 39. How do producers benefit from the exchanges that result from marketing? A) By controlling their costs. B) By obtaining unlimited resources. C) By gaining repeat business. D) By increasing charitable contributions. Show Answer Correct Answer: C) By gaining repeat business. 40. Determining the group of customers that will be the main target for a company's goods/services is done through A) A policy statement. B) Consumer behavior research. C) Market segementation. D) Market strategy. Show Answer Correct Answer: C) Market segementation. 41. Within 2 years of it's inception, Bhavishya Limited has created a very positive reputation about itself and its products in the eyes of general public by participating extensively in various social welfare programs. Identify the component of promotion mixing described in the given lines. A) Public relation. B) Sales promotion. C) Personal selling. D) Advertising. Show Answer Correct Answer: A) Public relation. 42. Retailers offer their customers installment or layaway plans in order to increase the ..... utility of their products. A) Information. B) Possession. C) Place. D) Form. Show Answer Correct Answer: B) Possession. 43. In ....., marketers divide buyers into groups on the basis of their knowledge of, attitute toward, use of or response to a product. A) All of the below. B) Binary segmentation. C) General subjection. D) Behavioral segmentation. Show Answer Correct Answer: D) Behavioral segmentation. 44. Who is called as the father of modern marketing? A) MC Dalton. B) MC Grew. C) Philip Kotler. D) Edwin Mathew. Show Answer Correct Answer: C) Philip Kotler. 45. What are you as a marketing team create. A) Brand Identity. B) Brand Image. C) Brand Recall. D) Brand Recognition. Show Answer Correct Answer: A) Brand Identity. 46. The process of setting standards and evaluating performance. A) Empowerment. B) Preventive discipline. C) Controlling. D) Organizing. Show Answer Correct Answer: C) Controlling. 47. Which pathway includes the duty of designing and assembling product displays which make products appealing and accessible to customers? A) Professional Sales. B) Marketing Management. C) Merchandising. D) Marketing Communications. Show Answer Correct Answer: C) Merchandising. 48. Encouraging team members to contribute to and take responsibility for the management process. A) Controlling. B) Empowerment. C) Middle management. D) Organizing. Show Answer Correct Answer: B) Empowerment. 49. An organization directs its marketing efforts at two or more segments by developing a marketing mix for each segment. Identify the target marketing strategy adopted here? A) Concentration approach. B) Total market approach. C) Differentiated market approach. D) Multi-segment approach. Show Answer Correct Answer: D) Multi-segment approach. 50. Wireless networks are now more common due to A) Government regulations requiring them. B) Increased distribution of the workforce. C) Increased competition. D) Information overload. Show Answer Correct Answer: B) Increased distribution of the workforce. 51. Digital has become a part of everything we do as consumers. Companies that do not keep up with technology changes may find their products outdated. One of company that takes full advantage of digital technology in creating magical customer experiences is ..... A) Disney. B) Mc. Donald's. C) Nike. D) Unilever. Show Answer Correct Answer: A) Disney. 52. Which of the following is NOT a career and technical student organization mentioned in the presentation? A) MSO. B) BPA. C) FBLA. D) DECA. Show Answer Correct Answer: A) MSO. 53. Which of the following is NOT a career in the Marketing Research pathway? A) Management. B) Support specialists. C) Interviewers. D) Research supervisors. Show Answer Correct Answer: B) Support specialists. 54. Lucille has created a six-page synopsis to include as a section in the beginning of her 224-page report. What should Lucille call this section when she creates the report's table of contents? A) Executive summary. B) Bibliography. C) Footnotes. D) Results and recommendations. Show Answer Correct Answer: A) Executive summary. 55. Which of the stages in the Marketing Funnel is not included? A) Awareness. B) Proclamation. C) Evaluation. D) Interest. Show Answer Correct Answer: B) Proclamation. 56. Cadbury's Dairy milk targeting youth after covering Children as their target market, refers to which step of process of marketing A) Identifying the target market. B) Getting, keeping and growing customers. C) Creating, developing and communicating superior values. D) None of these. Show Answer Correct Answer: B) Getting, keeping and growing customers. 57. Which is not a digital marketing strategy? A) Engagement. B) Build. C) Develop. D) Identify. Show Answer Correct Answer: B) Build. 58. Which of the following terms is used to describe the factors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers? A) The marketing mix. B) The cultural environment. C) The marketing environment. D) Strategic planning. Show Answer Correct Answer: C) The marketing environment. 59. Which of the following is an example of a customer inquiry about a product that an employee might need product knowledge in order to handle: A) Is there a return policy?. B) Is delivery included?. C) Is financing available?. D) Is it designed to last?. Show Answer Correct Answer: D) Is it designed to last?. 60. Which of the following must appear on your resume: A) List of references. B) Marital status. C) Education. D) Date of birth. Show Answer Correct Answer: C) Education. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesMarketing Management Quiz 1Marketing Management Quiz 3Marketing Management Quiz 4Marketing Management Quiz 5Marketing Management Quiz 6Marketing Management Quiz 7Marketing Management Quiz 8Marketing Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books