This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Marketing Management – Quiz 1 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Marketing Management Quiz 1 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is an example of helpful, printed information that businesses often give new employees during orientation: A) Promotional brochure. B) Annual report. C) Application form. D) Company handbook. Show Answer Correct Answer: D) Company handbook. 2. Rank the receiving process components in order below:a. Goods are marked and priced to be sent out into the store b. Boxes are recorded on a receiving record c. Merchandise is checked d. Truck arrives at store e. Any damages are reported f. Order is placed A) A, B, C, D, E, F. B) F, D, B, C, E, A. C) F, D, A, B, C, E. D) B, C, D, E, F, A. Show Answer Correct Answer: B) F, D, B, C, E, A. 3. Trey hangs posters advertising the school play in local businesses. What marketing function did he implement? A) Promotion. B) Financing. C) Distribution. D) Selling. Show Answer Correct Answer: A) Promotion. 4. This enables customers to try a product risk-free. A) Contest. B) Premium. C) Frequent buyer program. D) Sampling. Show Answer Correct Answer: D) Sampling. 5. What type of segmentation occurs when McDonald's creates a new value meal product that is for children ages 6-9 offering a double cheeseburger, small fries and a small soda? A) Geographics. B) Demographics. C) Product Benefit. D) Psychographics. Show Answer Correct Answer: D) Psychographics. 6. Which of the following types of economic systems would offer the most benefits to business owners and to their employees: A) Communist. B) Socialist. C) Market. D) Traditional. Show Answer Correct Answer: C) Market. 7. In a ..... orientation, the role of marketing research is to determine customer needs and how well the company is satisfying them. A) Selling. B) Production. C) Production. D) Marketing. Show Answer Correct Answer: D) Marketing. 8. ..... is often used as a regulator of the demand of a product & considered to be an effective competitive weapon. A) Promotion. B) Branding. C) Pricing. D) Distribution. Show Answer Correct Answer: C) Pricing. 9. Mona purchased a packet of chips from the local grocery shop. The information provided on the bottle was not clear. She fell sick on consuming it. She filed a case in the district forum and got the relief. Identify the important aspect neglected by the marketer in the above case. A) Packaging. B) Labelling. C) Branding. D) Pricing. Show Answer Correct Answer: B) Labelling. 10. "Availability and Affordability" of the product are considered to be the key to the success of a firm. It is main object of which marketing philosophy? A) Marketing concept. B) Production concept. C) Product concept. D) Selling concept. Show Answer Correct Answer: B) Production concept. 11. ..... refers to all of the different ways that the company will communicate about the product or service. a. Promotion b. Price c. Product d. Place A) D. B) A. C) C. D) B. Show Answer Correct Answer: B) A. 12. Which of the following is an example of a marketing strategy that a business might develop in order to achieve an objective it has outlined in its marketing plan: A) Reducing operating costs. B) Lowering prices by 5%. C) Increasing profits by 10%. D) Obtaining $ 1 million in sales. Show Answer Correct Answer: B) Lowering prices by 5%. 13. What is it called? " The decision making process by which formal org. establish the need for the purchased products and services and identify, evaluate and choose among alternative brands and suppliers." A) Business buying. B) Organizational buying. C) Formal buying. D) None of the above. Show Answer Correct Answer: B) Organizational buying. 14. Aarti works as an Interviewer and is not overqualified for her job. What level of education does Aarti most likely have? A) A high school diploma. B) Some high school. C) A master's degree. D) A bachelor's degree. Show Answer Correct Answer: A) A high school diploma. 15. A marketing-information management system can help business to ..... A) Discover new markets. B) Motivate employees. C) Practice good business ethics. D) Discover employee potential. Show Answer Correct Answer: A) Discover new markets. 16. An example of personal selling is ..... A) Billboards. B) Trade shows. C) Magazines. D) Contests. Show Answer Correct Answer: B) Trade shows. 17. Which of the following is not the objective of advertisement? A) Creation of Demand. B) Quality of Product. C) Increase goodwill of business. D) Increase sells. Show Answer Correct Answer: B) Quality of Product. 18. Which of the following is an important requirement for all public relations specialists? A) Getting an internship. B) Obtaining a bachelor's degree. C) Knowing basic mathematics. D) Understanding the global market. Show Answer Correct Answer: B) Obtaining a bachelor's degree. 19. Terms-of-sale selling policies cover such conditions of the sale as A) Credit, delivery, and discounts. B) Installation and maintenance. C) Discounts, guarantees, and returns. D) Entertaining the customer and prospecting. Show Answer Correct Answer: A) Credit, delivery, and discounts. 20. As prices for a product increase, A) Supply Increases & Demand Decreases. B) Supply Increases & Demand Increases. C) Supply Decreases & Demand Increases. D) Supply Decreases & Demand Decreases. Show Answer Correct Answer: A) Supply Increases & Demand Decreases. 21. Marketing is the activity, set of ..... & processes for creating, communicating, delivering & exchanging offerings that have value for customers, clients, partners & society A) Top Management. B) Institutions. C) Market research. D) Business. Show Answer Correct Answer: B) Institutions. 22. It is a process whereby people exchange goods and services for money or for something of value to them. A) Selling. B) Marketing. C) Branding. D) Promotion. Show Answer Correct Answer: B) Marketing. 23. At the end of her one-week stay at a luxury hotel, Elena completed a form rating the hotel's service, food, and accommodations. What is this an example of? A) Promotion. B) Information utility. C) Product planning. D) Marketing research. Show Answer Correct Answer: D) Marketing research. 24. Devon is very good with people. She works for a pharmaceutical company and often visits doctors to see if they will sell her product to their patients. In which career pathway is Devon most likely involved? A) Marketing Communications. B) Professional Sales and Marketing. C) Distribution and Logistics. D) E-Marketing. Show Answer Correct Answer: B) Professional Sales and Marketing. 25. Establishing a time frame in which to achieve a goal, assigning employees to the project, and determining a method for approaching the work. A) Exit interview. B) Preventive discipline. C) Organizing. D) Remedial action. Show Answer Correct Answer: C) Organizing. 26. In this stage of the product life cycle, advertising is focused on attracting the mass markets and marketers focus on building heavy distribution outlets to meet consumer demand. A) Maturity. B) Product Development. C) Growth. D) Decline. E) Introduction. Show Answer Correct Answer: C) Growth. 27. In planning marketing activities and in making marketing decisions, marketers use a variety of data gathered by a(n) A) Inventory control system. B) File of employee records. C) Marketing information management system. D) Double-entry bookkeeping system. Show Answer Correct Answer: C) Marketing information management system. 28. Monika purchased a packet of chips from the local grocery shop. The information provided on the bottle was not clear. She fell sick on consuming it. She filed a case in the district forum and got the relief.i) Identify the important aspect neglected by the marketer in the above case. A) Labeling. B) Branding. C) Packaging. D) Communicating. Show Answer Correct Answer: A) Labeling. 29. In this stage of the product life cycle, sales are low and competition is low. Customers who seek innovative products are attracted to the company. A) Growth. B) Product Development. C) Decline. D) Maturity. E) Introduction. Show Answer Correct Answer: E) Introduction. 30. Andy is asking questions via email to a young group of people to collect information about a new product. What method is Andy using? A) Survey. B) Target marketing. C) Media research. D) Focus group. Show Answer Correct Answer: A) Survey. 31. Businesses plan for and interact differently with their larger clients than with their smaller ones. They assign more client service personnel and extend more relationship management efforts because these customers tend to be A) Higher quality. B) Less profitable. C) Cheaper. D) More profitable. Show Answer Correct Answer: D) More profitable. 32. Which marketing career field involves catching customers' attention, informing them of products, and persuading them buy? A) Advertising. B) Product managmeent. C) Public relations. D) Marketing research. Show Answer Correct Answer: A) Advertising. 33. What type of duties do customer-service professionals often perform? A) Preparing ads. B) Paying invoices. C) Handling complaints. D) Receiving shipments. Show Answer Correct Answer: C) Handling complaints. 34. The price at which both buyers and sellers agree is known as ..... A) Scarcity. B) Opportunity Cost. C) Market Clearing Price or Equilibrium. D) Derived Demand. Show Answer Correct Answer: C) Market Clearing Price or Equilibrium. 35. Professionals in the ..... Pathway formulate policies and direct the operations of businesses and corporations, nonprofit institutions and other organizations. a. Marketing Communications b. Merchandising c. Marketing Management d. Professional Sales A) D. B) A. C) C. D) B. Show Answer Correct Answer: C) C. 36. "Body Shop Company" is an example of? A) Production concept. B) Societal concept. C) Environmental concept. D) Marketing concept. Show Answer Correct Answer: B) Societal concept. 37. Loyalty segmentation forms part of: A) Geographic segmentation. B) Psychographic segmentation. C) Demographic segmentation. D) Behavioural segmentation. Show Answer Correct Answer: D) Behavioural segmentation. 38. Select the explanation for merchandising-related discounts, Discounts given on end of the season products as an incentive to clear out inventory and make room for the new inventory A) Quantity discounts. B) Seasonal discounts. C) Cash discounts. D) Trade discounts. Show Answer Correct Answer: B) Seasonal discounts. 39. Works hand-in-hand with advertising to bring additional purchase incentives to the customers. A) Marketing. B) Advertising. C) Promotions. D) None of above. Show Answer Correct Answer: C) Promotions. 40. Which one is not a benefit of MIS? A) It provides market intelligence to the firm. B) It helps the controlling of marketing activities. C) The information, if free from any error, will not have more value than otherwise. D) It facilitates the development of action programmes for achieving set goals. Show Answer Correct Answer: C) The information, if free from any error, will not have more value than otherwise. 41. Deepak is a book seller. One day he was selling books. He approached a person who was sitting on a pavement. He offered him the book and found that he was not having enough money to pay. So he willingly gave him the book without taking money. Is it a true exchange mechanism? A) LITTLE BIT. B) NO. C) YES. D) FIFTY FIFTY. Show Answer Correct Answer: B) NO. 42. Which characteristic of useful marketing information is represented by the statement: "The benefits of using the information should be greater than the expenses of gathering the data used to generate this information? A) Accessibility. B) Timeliness. C) Relevancy. D) Cost-effectiveness. Show Answer Correct Answer: D) Cost-effectiveness. 43. Which of these does the business lose money A) Maturity. B) Decline. C) Introduction. D) Growth. Show Answer Correct Answer: C) Introduction. 44. It refer to the "extra's such as free delivery, warranty, installation and the like. A) Potential Product. B) Augmented Product. C) Core Benefit. D) Expected Product. Show Answer Correct Answer: B) Augmented Product. 45. Which stage has the highest sales A) Maturity. B) Growth. C) Decline. D) Introduction. Show Answer Correct Answer: A) Maturity. 46. Which of the following is not included in the elements of physical distribution? A) Inventory. B) Costing. C) Transportation. D) Warehousing. Show Answer Correct Answer: B) Costing. 47. Identify the factor based on the given explanation.As these increase, so will the price and vice versa A) Cost & Expenses. B) Supply & Demand. C) Consumer Perception. D) Competition. E) Government. Show Answer Correct Answer: A) Cost & Expenses. 48. Young adults are most likely to be interested in which of the following? A) Music technologies. B) Travel. C) Diapers. D) Health care options. Show Answer Correct Answer: A) Music technologies. 49. If the Point-of-Sale system shows ending inventory as 890 items and the physical inventory shows 876. What is the shrinkage at that point in time? A) 14 items. B) 13 items. C) 12 items. D) 15 items. Show Answer Correct Answer: A) 14 items. 50. USP is defined as ..... A) Unique Sales Preposition. B) Unique Strategic Preposition. C) Unique Selling Preposition. D) Unique Selling Price. Show Answer Correct Answer: C) Unique Selling Preposition. 51. As a small business owner, your productivity goal would be for productivity to: A) Increase. B) Decrease. C) Stay the Same. D) None of above. Show Answer Correct Answer: A) Increase. 52. The act of trading a desired product or service to receive something of value in return is known as which key concept in marketing? A) Exchange. B) Product. C) Customer. D) Production. Show Answer Correct Answer: A) Exchange. 53. 'Buy three get one free' is an example of A) Quantity gift. B) Product combinations. C) Discount. D) Rebate. Show Answer Correct Answer: A) Quantity gift. 54. Which economic utility increased when fast-food restaurants began accepting credit cards? A) Information utility. B) Form utility. C) Place utility. D) Possession utility. Show Answer Correct Answer: D) Possession utility. 55. The name, symbol, slogan message or design used to identify a products reputation and image is the definition of ..... A) Brand. B) Demand. C) Supply. D) Product Life Cycle. Show Answer Correct Answer: A) Brand. 56. One advantage of information generated by a marketing-information management system is that the information ..... A) Provides a narrow perspective of the market. B) Does not need to be stored. C) Is presented in an organized fashion. D) Will probably be used only once. Show Answer Correct Answer: C) Is presented in an organized fashion. 57. What type of display is used when a store shows bathing suits, flip flops, and sunglasses together? A) One-Item Display. B) Line-of-Goods Display. C) Related Merchandise Display. D) Assortment Display. Show Answer Correct Answer: C) Related Merchandise Display. 58. Firms that provide the resources needed by the company to produce goods or offer services are A) The company. B) The suppliers. C) The competitors. D) None of above. Show Answer Correct Answer: B) The suppliers. 59. ..... is the science of using psychology and demographics to better understand consumers. A) Psychographics. B) Psychologists. C) Psychopathics. D) All the above. Show Answer Correct Answer: A) Psychographics. 60. Which career is best described by someone who organizes and tracks merchandise during storage and display? A) Marking Clerk. B) Purchasing Agent. C) Stock Clerk. D) Wholesale Buyer. Show Answer Correct Answer: C) Stock Clerk. Next →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesMarketing Management Quiz 2Marketing Management Quiz 3Marketing Management Quiz 4Marketing Management Quiz 5Marketing Management Quiz 6Marketing Management Quiz 7Marketing Management Quiz 8Marketing Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books