This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Human Resource Management – Quiz 1 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Human Resource Management Quiz 1 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A comprehensive legal framework for employee rights which covers all aspects of employing staff. A) Modern Award Standards. B) Fair Work Ombudsman. C) Racial Discrimination Act 1975. D) Fair Work Act 2009. Show Answer Correct Answer: D) Fair Work Act 2009. 2. Which of these would not normally be found in a job description? A) Job Title. B) Roles and duties. C) Skills and abilities required. D) Employment conditions. Show Answer Correct Answer: C) Skills and abilities required. 3. The major responsibilities of the HR Team where HR managers come up with plans and strategies for hiring the right kind of people. A) Maintaining work atmosphere. B) Recruitment and Selection. C) Developing public relations. D) Managing disputes. Show Answer Correct Answer: B) Recruitment and Selection. 4. An employee takes a shortcut to complete a task at work. The result of this action ispoorer customer service. This is an example of ..... A) Deficiency of execution. B) Service exceeding company expectations. C) Deficiency of knowledge. D) Workplace efficiency. Show Answer Correct Answer: B) Service exceeding company expectations. 5. What does a job specification include? A) Personal characteristics. B) Physical characteristics. C) Psychological characteristics. D) All of the above. Show Answer Correct Answer: D) All of the above. 6. The business side of the process begins with the strategic ..... as one of the guiding frameworks. A) Policy. B) HR. C) Plan. D) All of the above. Show Answer Correct Answer: C) Plan. 7. Which is usually NOT included in a job description? A) Qualifications. B) Job duties. C) Conditions. D) Salary. Show Answer Correct Answer: D) Salary. 8. An employee's voluntary decision to leave the company A) Termination. B) Resignation. C) Demotion. D) Transfer. Show Answer Correct Answer: B) Resignation. 9. Which of the following business trends affects HR management? A) Costs of business going down. B) Globalization. C) No restructuring. D) Lack of new technology. Show Answer Correct Answer: B) Globalization. 10. ..... are rewards other than cash, such as paid time off, insurance, or a retirement plan, given to employees. A) Policies. B) Benefits. C) Commissions. D) Salaries. Show Answer Correct Answer: B) Benefits. 11. Which one of the following are the functions of personnel management? A) Planning, Organising, Staffing, Directing and Controlling. B) Planning, Organising, Coordinating, Budgeting and Controlling. C) Procurement, Development, Compensation, Integration and Maintenance. D) Perception, Development, Learning, Organisation and Behaviour. Show Answer Correct Answer: C) Procurement, Development, Compensation, Integration and Maintenance. 12. Which of the following conflict resolution techniques will generate the MOST lasting solution? A) Problem Solving. B) Smoothing. C) Compromise. D) Forcing. Show Answer Correct Answer: A) Problem Solving. 13. ..... each and every activity of the HRM will be a strategy to achieve the organisational Goal. A) SHRM. B) HRIS. C) HRM. D) HRD. Show Answer Correct Answer: A) SHRM. 14. Personality traits and personal abilities such as personal habits and friendliness are considered ..... skills A) Minor. B) Personal. C) Soft. D) Flexible. Show Answer Correct Answer: C) Soft. 15. Which term refers to training and evaluating employees? A) Hiring and firing. B) Employee orientation. C) Human resources management. D) Job description. Show Answer Correct Answer: C) Human resources management. 16. What is external recruitment? A) Recruiting from outside the company. B) Recruiting from universiy. C) Recruiting from current employees. D) Recruiting from Asia. Show Answer Correct Answer: A) Recruiting from outside the company. 17. Which of the following is NOT one of the Conflict Resolution Techniques? A) Forcing. B) Withdrawal. C) Comparing. D) Smoothing. Show Answer Correct Answer: C) Comparing. 18. Core Function of all organization A) Human Resource. B) Human Resource Management. C) Human Resource Development. D) None of above. Show Answer Correct Answer: B) Human Resource Management. 19. Making a company smaller by eliminating staff positions A) Off Shoring. B) Downsizing. C) Outsourcing. D) Strategic Planning. Show Answer Correct Answer: B) Downsizing. 20. Which of the following is not an input into Develop Human Resource Plan? A) Enterprise Environmental Factors. B) Role and Responsibility assignments. C) Organizational Process Audits. D) Activity Resource Requirements. Show Answer Correct Answer: B) Role and Responsibility assignments. 21. The act passed in 1947 to rebalance the power between labor and management and toensure a healthy labor-management environment is the ..... A) Wagner Act. B) National Labor Fair Standards Act. C) Landrum-Griffin Act. D) Taft-Hartley Act. Show Answer Correct Answer: D) Taft-Hartley Act. 22. In HR which of the following is considered a voluntary separation? A) Resignation. B) Lay off. C) Transfer. D) Retirement. Show Answer Correct Answer: A) Resignation. 23. A formal interview with an employee who is leaving the small business to determine his or her attitudes about the business and suggestions for improvement. A) Discharge. B) Employee Turnover. C) Layoff. D) Exit Interview. Show Answer Correct Answer: D) Exit Interview. 24. What refers to the administrative specialization that focuses on hiring and developing employees to become more valuable to the company? A) Personnel management. B) Professional development. C) Human development. D) All answers are correct. Show Answer Correct Answer: A) Personnel management. 25. The meaning of the acronym HRM is ..... A) Human Resourceful Management. B) Humanistic Resource Management. C) Human Relation Management. D) Human Resource Management. Show Answer Correct Answer: D) Human Resource Management. 26. Designation, Location and Job related duties are mentioned in the: A) Recruitment Letter. B) Job Description. C) Job Specification. D) Job Evaluation. Show Answer Correct Answer: B) Job Description. 27. It's limit the effectiveness of the training. A) Situation Constraints. B) Person Analysis. C) Training Need Assessment. D) Work Environment. Show Answer Correct Answer: A) Situation Constraints. 28. Kim is an independent contractor who cleans a school. Which of the following statements is true regarding Kim's employment? A) Her employment is subject to award conditions. B) She is entitled to four weeks annual leave. C) She is entitled to maternity leave provided by the school. D) She is responsible for paying her own income tax. Show Answer Correct Answer: D) She is responsible for paying her own income tax. 29. The term 'human resource management' describes the: A) Concept of competing through technical resources in organisations. B) Economic value of employees' knowledge, skills and capabilities. C) Policies and practices involved in managing managers of an organisation. D) Effective utilisation of an organisation's people and their talent. Show Answer Correct Answer: D) Effective utilisation of an organisation's people and their talent. 30. A list of a jobs human requirements that is the requisite education skills personality and so on, another product of job analysis A) Job specifications. B) Job analysis. C) Job description. D) Job enrichment. Show Answer Correct Answer: A) Job specifications. 31. A psychomotor test is BEST used for a/an ..... A) Cleaner. B) Manager. C) Receptionist. D) Accountant. Show Answer Correct Answer: A) Cleaner. 32. A pension plan is an example of a(n)? A) Profit-sharing plan. B) Commission. C) Fringe benefit. D) Bonus check. Show Answer Correct Answer: C) Fringe benefit. 33. The basic managerial skill(s) is(are) A) To supervise. B) To stimulate. C) To motivate. D) All of the above. Show Answer Correct Answer: D) All of the above. 34. Which is a more time consuming phenomenon A) Depends on the company structure. B) Selection. C) Recruitment. D) Depends on the profile. Show Answer Correct Answer: B) Selection. 35. PF act is applicable to an establishment engaged in any industry specified in ..... A) Schedule IX. B) Hazardous Industries List. C) Schedule II. D) Schedule I. Show Answer Correct Answer: D) Schedule I. 36. A plan that shows how the various jobs in a company relate to one another is a: A) Organizational structure. B) Benefit. C) Job analysis. D) Delegate. Show Answer Correct Answer: A) Organizational structure. 37. Which is NOT a hygiene factor? A) Relationship to supervisor. B) Salary. C) Profit-share scheme. D) Working conditions. Show Answer Correct Answer: C) Profit-share scheme. 38. Which is not one of the major challenges currently facing HR managers? A) Motivating employees without pay raises and promotions. B) Changing federal, state and local legal requirements. C) Replacing "baby boomers" as they exit the workplace. D) Adjusting benefit programs due to increasing costs. Show Answer Correct Answer: A) Motivating employees without pay raises and promotions. 39. The following is concerned with developing a pool of candidates in line with the human resources plan. A) Development. B) Training. C) Recruitment. D) All the above. Show Answer Correct Answer: C) Recruitment. 40. Which of the following statements is a potential a negative of flex time plans? A) The employees resent being required to come to work early or stay late. B) It can make communication among employees more difficult. C) Workers tend to be less productive. D) It causes traffic congestion. Show Answer Correct Answer: B) It can make communication among employees more difficult. 41. Majority of the disputes in industries are related to the problem of ..... A) Wages. B) Salaries. C) Benefits. D) All the above. Show Answer Correct Answer: D) All the above. 42. What is switching staff between different tasks to prevent monotony called? A) Job rotation. B) Job enlargement. C) Job enrichment. D) None of above. Show Answer Correct Answer: A) Job rotation. 43. To increase the profit of all divisions by 15% per year, would be an 'MBO' objective of which level of the hierarchy? A) Aim. B) Departmental objective. C) Corporate objective. D) Individual target. E) Divisional objective. Show Answer Correct Answer: C) Corporate objective. 44. The minimum qualifications required by a particular job such as education and experience A) Job specification. B) Job title. C) Job analysis. D) Job description. Show Answer Correct Answer: A) Job specification. 45. What does Just-In-Time production help with? A) Creating waste. B) Making products heavier. C) Taking away jobs. D) Increasing efficiency. Show Answer Correct Answer: D) Increasing efficiency. 46. According to the AMO model, which characteristic decribes motivation-enhancing? A) Work teams. B) Competitve pay. C) Recruiting. D) Selecting. Show Answer Correct Answer: B) Competitve pay. 47. A business is most likely to have to invest in more training when ..... A) It receives significant finance from a venture capitalist. B) It is implementing a new, organisation-wide IT system. C) It becomes the market leader. D) A major competitor leaves the market. Show Answer Correct Answer: B) It is implementing a new, organisation-wide IT system. 48. Which of the following is not an objective of Human Resource Management: A) Selection and recruitment. B) Dealing with workplace relations to ensure that employees are satisfied. C) Implementation of policies and procedures to ensure that the business is compliant with legislation. D) Firing staff. Show Answer Correct Answer: D) Firing staff. 49. The management theory that states that all people can direct their own efforts is: A) Theory Y. B) Maslow's hierarchy. C) Herzberg's theory. D) Theory X. Show Answer Correct Answer: A) Theory Y. 50. Which of the following is NOT a way to motivate employees? A) Pay them well. B) Treat them fairly. C) Recognize them for good work. D) Make all decisions for them. Show Answer Correct Answer: D) Make all decisions for them. 51. The changing role of HR manager doesn't include ..... A) Employee Advocate. B) Change Champion. C) Change Agent. D) Welfare Leader. Show Answer Correct Answer: D) Welfare Leader. 52. Determination of adequate and equitable remuneration of personnel for their contribution to organization's objectives A) Procurement of Personnel. B) Compensation to Personnel. C) Record Keeping. D) Development of Personnel. Show Answer Correct Answer: B) Compensation to Personnel. 53. Life insurance, sick leave, and holiday pay are examples of A) Pension plans. B) Profit sharing. C) Benefits. D) Employee contributions. Show Answer Correct Answer: C) Benefits. 54. Each employee is given a set of questions.In answering this, he describes his job, its operations, his duties andresponsibilities. A) Questionnaire Method. B) Interview Method. C) Questionnaire-Interview Method. D) Observation and Interview Method. Show Answer Correct Answer: A) Questionnaire Method. 55. ..... is the on the training. A) Workshop. B) Case studies. C) Audio visual. D) Coaching. Show Answer Correct Answer: D) Coaching. 56. In a re-engineering programme, when a process changes so does the ..... of the concerned employee. A) Qualification. B) Job profile. C) Job experience. D) Designation. Show Answer Correct Answer: B) Job profile. 57. HR department viewed as the specialists in the areas that encompasses Human Resource or people management. A) Facilitator Role. B) Consultancy Role. C) Audit Role. D) Executive Role. Show Answer Correct Answer: D) Executive Role. 58. An evaluation of the performance level of employees against established standards A) Job specification. B) Performance appraisal. C) Job description. D) Job analysis. Show Answer Correct Answer: B) Performance appraisal. 59. Which of the following aspects of human resources would a business not be able to outsource? A) Training and development. B) Payroll administration procedures. C) Supervision of staff. D) Recruitment. Show Answer Correct Answer: A) Training and development. 60. What's the 7th process of the Human Resource Management (HRM) process. A) Career development. B) Compensation and benefits. C) Performance management. D) Orientation. Show Answer Correct Answer: B) Compensation and benefits. 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