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Correct Answer: B) Aptitude test.
Correct Answer: A) Accountability.
Correct Answer: A) Retrenchment.
Correct Answer: C) Productivity.
Correct Answer: C) Human Resources Management.
Correct Answer: B) Early 1950's.
Correct Answer: A) Turnover.
Correct Answer: A) Transfer.
Correct Answer: A) Arrogance and anger.
Correct Answer: D) Kouru Ishi Kawa.
Correct Answer: D) Promotion.
Correct Answer: C) Increased staff overheads (costs).
Correct Answer: D) Training.
Correct Answer: B) Selection.
Correct Answer: D) Problem Solving.
Correct Answer: A) Halo - effect.
Correct Answer: B) Negotiation between an employer and a recognised trade union.
Correct Answer: C) Training for new employees.
Correct Answer: A) Be diplomatic in finding a solution.
Correct Answer: A) Factories Act, 1948.
Correct Answer: D) Performance standards.
Correct Answer: C) Graphology.
Correct Answer: D) Stakeholders.
Correct Answer: C) Mentoring.
Correct Answer: B) Joint Ventures.