This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Marketing Management – Quiz 12 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Marketing Management Quiz 12 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. In a company's macro environment all of the following would be considered to be a part EXCEPT A) Technological forces. B) Marketing channel forces. C) Natural forces. D) Demographic forces. Show Answer Correct Answer: B) Marketing channel forces. 2. Name the element of product mix which acts as a silent salesmen as it induces customers to buy the product. A) Packaging. B) Branding. C) Labeling. D) None of the above. Show Answer Correct Answer: A) Packaging. 3. From among the following, identify the factor which does not form part of facilitating function of marketing? A) Financing. B) Risk bearing. C) Packaging. D) Standardization. Show Answer Correct Answer: C) Packaging. 4. Which one of the following is the key to build lasting relationship with consumers? A) Need recognition. B) Customer satisfaction. C) Quality of the product. D) Price of the product. Show Answer Correct Answer: B) Customer satisfaction. 5. A technique for maximizing the value gained by both you and the costumer from each transaction. A) Up-Sell. B) Value Proposition. C) Cross-Sell. D) Value Delivery System. Show Answer Correct Answer: A) Up-Sell. 6. If the producer sells goods through its shops then it is called- A) Direct sales. B) One way channel of distribution. C) Goods sold through its own shop. D) None of these. Show Answer Correct Answer: C) Goods sold through its own shop. 7. The process of planning, improving, and/or adding to a firm's product line. A) Promotion. B) Marketing Information Systems/Market Research. C) Selling. D) Product/Service Management. Show Answer Correct Answer: D) Product/Service Management. 8. The function of marketing where the individual completes the exchange transaction, provides services for customers and determines client needs and wants is: A) Channel Management. B) Product/Service Management. C) Marketing-Information Management. D) Selling. Show Answer Correct Answer: D) Selling. 9. The channel facilitates the direct link between the manufacturer and the customer: A) One level channel. B) Two level channel. C) Multi level channel. D) Zero level channel. Show Answer Correct Answer: D) Zero level channel. 10. Which of the following is a brand name? A) All of these. B) Asian Paints. C) Nike. D) Woodland. Show Answer Correct Answer: A) All of these. 11. SAN MIGUEL CORPORATION ESTABLISH B-MEG TO SUPPLY FEEDS TO THEIR FARMS. THIS IS AN EXAMPLE OF WHAT STRATEGY? A) FORWARD INTEGRATION. B) MERGER. C) INTERNAL EXPANSION. D) BACKWARD INTEGRATION. Show Answer Correct Answer: D) BACKWARD INTEGRATION. 12. In which stage of New product development it is decided whether the product idea compatible with company objectives, strategies, and resources? A) Idea screening. B) Concept development and testing. C) Idea generation. D) Product development. Show Answer Correct Answer: A) Idea screening. 13. Make the correct sequence of marketing functions from the following:(1) Gathering & Analysing market information (2) Product designing & development (3) Marketing planning (4) Packaging & Lebelling (5) Standardisation & Grading A) 1, 2, 3, 4, 5. B) 1, 3, 4, 2, 5. C) 1, 3, 2, 4, 5. D) 1, 3, 2, 5, 4. Show Answer Correct Answer: D) 1, 3, 2, 5, 4. 14. What is a key to effective note-taking? A) Active listening. B) Capturing details. C) Creative thinking. D) Using an outline. Show Answer Correct Answer: A) Active listening. 15. Characteristics such as age, gender, ethnic background, income are: A) Geographics. B) Psychographics. C) Behavior analysis. D) Demographics. Show Answer Correct Answer: D) Demographics. 16. According to the pyramid of corporate social responsibility, the foundation of such social responsibility of a firm comes from A) Ethical responsibilities. B) Philanthropic responsibilities. C) Economic responsibilities. D) Legal responsibilities. Show Answer Correct Answer: C) Economic responsibilities. 17. What company launched its instant messenger chat service with the greeting, "You've got mail" ? A) Bing. B) Microsoft. C) AOL. D) Apple. Show Answer Correct Answer: C) AOL. 18. A company charging fairly low prices for high-quality goods is practising ..... pricing. A) Competitive. B) Value. C) Perceived-value. D) Quality. Show Answer Correct Answer: B) Value. 19. When Angela checked out of her hotel, she completed a research form rating the hotel's service, food, and accommodations. This is an example of what marketing core function? A) Marketing mix. B) Information utility. C) Product planning. D) Marketing information management. Show Answer Correct Answer: D) Marketing information management. 20. . The salesperson can check his/her understanding of what the customer has said by asking ..... questions. A) Open-ended. B) Numerous. C) Personal. D) Interpretive. Show Answer Correct Answer: D) Interpretive. 21. In which testing thirty to 40 qualified shoppers are asked about brand familiarity and preferences in a specific product category and attend a brief screening of both well-known and new TV or print ads? A) Simulated Test Marketing. B) Sales-Wave Research. C) Controlled Test Marketing. D) Test Markets. Show Answer Correct Answer: A) Simulated Test Marketing. 22. What does a miniature golf business provide to its customers? A) An exchange. B) A service. C) A good. D) A promotion. Show Answer Correct Answer: B) A service. 23. Lola is a very creative and driven person. She is able to meet goals that she sets for herself and works very hard. Lola also likes making her own schedule and does not take direction or constructive criticism well. Which employer would be best for Lola to work for? A) The government. B) A private company. C) An organization. D) Herself. Show Answer Correct Answer: D) Herself. 24. T-shirts sold at music concerts that are imprinted with a rock group's name are examples of products that have ..... utility. A) Intangible. B) Form. C) Price. D) Service. Show Answer Correct Answer: B) Form. 25. The Good Ol' Barbecue Sauce Company began marketing a new sauce that includes spices often found in Asian cuisine. How is the company segmenting its market? A) Geographics. B) Psychographics. C) Product benefits. D) Demographics. Show Answer Correct Answer: D) Demographics. 26. A television commercial stresses the benefits of buying a new protein bar. A) Pricing. B) Promotion. C) Product Service Management. D) Marketing Information Management. Show Answer Correct Answer: B) Promotion. 27. Which survey question isn't collecting qualitative data? A) Why should the voting age change to 16 years old?. B) How should you discipline a child?. C) What kind of toppings do you like on your pizza?. D) Do you like chocolate or vanilla?. Show Answer Correct Answer: D) Do you like chocolate or vanilla?. 28. Geoffrey B. Small A) Sales. B) Societal. C) Market. D) Production. Show Answer Correct Answer: B) Societal. 29. Choose the concept for the following definition:The internal environment is conformed by departments or areas such as finance, human resources, accounting, purchasing, and the top management, which share the responsibility for understanding customer needs and creating customer value. A) The Suppliers. B) The Customers. C) The Company. D) The Competitors. Show Answer Correct Answer: C) The Company. 30. Brad wants to find a job in the field of advertising. An easy way for Brad to find out the names of all the advertising businesses in his area would be to A) Ask his friends. B) Read the yellow pages. C) Visit local businesses. D) Watch for advertising. Show Answer Correct Answer: B) Read the yellow pages. 31. New Zealand promotes private ownership of businesses where competition among business owners drives prices. They are considered to be closer to which type of economic system? A) Command. B) Market. C) Tradionalist. D) Mixed. Show Answer Correct Answer: B) Market. 32. Which bachelor's degrees are desired for someone looking for a career in marketing? A) Business Degree. B) Marketing Degree. C) A Communications Degree. D) All of the above. Show Answer Correct Answer: D) All of the above. 33. Basically marketing management make popular by- A) Philip Kotlear. B) Neil Borden. C) E. Jerron Mcarthy. D) Theodore Leveit. Show Answer Correct Answer: C) E. Jerron Mcarthy. 34. In addition to his name, address, and phone number, what information should Dwight include in his corporate email signature? A) His position, company, and references. B) His work history, company, and email address. C) His position, work history, and email address. D) His position, company, and email address. Show Answer Correct Answer: D) His position, company, and email address. 35. A Web crawler is: A) An insect that eats the wires on your computer. B) An internet bot that browses the web to find and file information. C) Researcher who creates surveys online. D) A virus on your computer. Show Answer Correct Answer: B) An internet bot that browses the web to find and file information. 36. What does the owner of a miniature gold business provide her customers with? A) A good. B) An exchange. C) A service. D) A promotion. Show Answer Correct Answer: C) A service. 37. '' the basic role of a firm is to identify a need and fill it"The marketing management philosophy highlighted in the given statement is: A) The production concept. B) The product concept. C) The marketing concept. D) None of above. Show Answer Correct Answer: C) The marketing concept. 38. Looks at the needs for certain products, and then coordinate all the stages of its development. A) Product Development. B) E Marketing. C) Promotion. D) None of above. Show Answer Correct Answer: A) Product Development. 39. This function is important for understanding the available opportunities and threats as well as strengths and weaknesses of the organisation and help in deciding what opportunities can best be pursued by it. A) Marketing Planning. B) Product Designing and Development. C) Customer Support Services. D) Gathering and Analysing Market Information. Show Answer Correct Answer: D) Gathering and Analysing Market Information. 40. Honest goal setting usually helps you to ..... your priorities A) Confuse. B) Clarify. C) Conceal. D) Complicate. Show Answer Correct Answer: B) Clarify. 41. Which tool of promotion mix involves direct face to face conversation with prospective customer? A) Sales promotion. B) Personal selling. C) Advertisement. D) Publicity. Show Answer Correct Answer: B) Personal selling. 42. Why is it important for businesses to follow local health ordinances? A) To reduce the risk of widespread illness. B) To lower the need for medical care facilities. C) To prevent accidents in the workpl. D) To protect the natural environment. Show Answer Correct Answer: A) To reduce the risk of widespread illness. 43. The management function of business is usually responsible for A) Preparing ads. B) Stocking shelves. C) Serving customers. D) Setting policy. Show Answer Correct Answer: D) Setting policy. 44. Four stages in life of a product A) Technology Adoption Life Cycle. B) Dawg house life cycle. C) Ramen life cycle. D) Product Life Cycle. Show Answer Correct Answer: D) Product Life Cycle. 45. It act as a silent salesman as it promotes the product and increases its sale. A) Labelling. B) Branding. C) Trade Mark. D) Packaging. Show Answer Correct Answer: D) Packaging. 46. Which of the following is the basic purpose of a company's promotional mix: A) To provide all product informatoin. B) To influence consumers to purchase. C) To list the company's products. D) To reduce competitor's sales. Show Answer Correct Answer: B) To influence consumers to purchase. 47. ..... is characterized by low involvement, a short time frame, an internal-only information search, and low costs. A) Emotional buying. B) Limited decision making. C) Intensive decision making. D) Routine response behavior. Show Answer Correct Answer: D) Routine response behavior. 48. What type of display is used when Wal-Mart displays all of its digital clocks that are made by a variety of manufacturers? A) One-Item Display. B) Line-of-Goods Display. C) Related Merchandise Display. D) Assortment Display. Show Answer Correct Answer: B) Line-of-Goods Display. 49. Needs of ..... are being focused in Marketing.answer choices A) Consumer. B) Marketer. C) Customer. D) Seller. Show Answer Correct Answer: A) Consumer. 50. A home-improvement company has determined that many of its potential customers will only purchase carpeting from businesses offering a discount. What has the company determined? A) Customer selling ability. B) Customer browsing methods. C) Customer shopping types. D) Customer buying behavior. Show Answer Correct Answer: D) Customer buying behavior. 51. Consists of individuals and households that buy goods and services for personal consumption. A) Consumer Markets. B) Government Markets. C) International Markets. D) Business Markets. Show Answer Correct Answer: A) Consumer Markets. 52. Payroll, hotel reservations, and sales orders are handled by a(n) ..... type of information system. A) Transaction processing system. B) Decision support system. C) Executive support system. D) Knowledge work system. Show Answer Correct Answer: A) Transaction processing system. 53. ..... consists of schools, hospitals, nursing homes, prisons and other institutions that must provide goods and services to people in their care. A) Open market. B) Consumer market. C) Government market. D) Institutional market. Show Answer Correct Answer: D) Institutional market. 54. THIS LEVEL OF ORGANIZATION IS RESPONSIBLE FOR DESIGNING THE STRATEGIC PLAN TO GUIDE THE WHOLE ORGANIZATION A) BUSINESS UNIT. B) DIVISION LEVEL. C) CORPORATE LEVEL. D) PRODUCT LEVEL. Show Answer Correct Answer: C) CORPORATE LEVEL. 55. A 30-40 customers are selected and are invited to the store where they can buy anything. A) Product testing. B) Controlled testing. C) Simulation testing. D) None of above. Show Answer Correct Answer: C) Simulation testing. 56. Which of the following is an example of corporate responsibility: A) A company hires minority employees. B) A company expands its facilities. C) A company uses recycled materials in its products. D) A company pays its taxes on time. Show Answer Correct Answer: C) A company uses recycled materials in its products. 57. What characteristic of useful marketing information requires the information to be closely related to the situation in order to be the most use? A) Accessibility. B) Cost-effectiveness. C) Timeliness. D) Relevancy. Show Answer Correct Answer: D) Relevancy. 58. Providing marketing information is an important channel activity. Businesses rely on marketing information to determine A) How intermediaries are performing. B) Their target markets' needs and wants. C) How much to charge for their products. D) What to name their products. Show Answer Correct Answer: B) Their target markets' needs and wants. 59. What type of corporation may be owned by just a few people and does not offer its shares for sale to the general public? A) General. B) Private. C) Public. D) Limited. Show Answer Correct Answer: B) Private. 60. What is the term that is used to determine the profitability of a product that is another goal of pricing? A) Competition. B) Return on investment. C) Cost-Benefit Analysis. D) Market share. Show Answer Correct Answer: B) Return on investment. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesMarketing Management Quiz 1Marketing Management Quiz 2Marketing Management Quiz 3Marketing Management Quiz 4Marketing Management Quiz 5Marketing Management Quiz 6Marketing Management Quiz 7Marketing Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books