This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Marketing Management – Quiz 10 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Marketing Management Quiz 10 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. In a regional marketing management system, ..... play(s) a key role. A) Geographics. B) Operational functions. C) Consensus decision making. D) Psychographics. E) Demographics. Show Answer Correct Answer: A) Geographics. 2. Which of the following is not related with marketing mix? A) Place. B) Consumer. C) Product. D) Price. Show Answer Correct Answer: B) Consumer. 3. The following are the factors which comprise the microenvironment EXCEPT: A) Suppliers. B) Marketing intermediaries. C) Publics. D) Culture. Show Answer Correct Answer: D) Culture. 4. Which marketing function provides information to consumers will assist them in making a decision to purchase a good or service? A) Distribution. B) Production. C) Pricing. D) Promotion. Show Answer Correct Answer: D) Promotion. 5. THE FIRST STEP IN THE BUSINESS UNIT STRATEGIC PLANNING PROCESS IS ..... A) FEEDBACK AND CONTROL. B) GOAL FORMULATION. C) BUSINESS MISSION. D) IMPLEMENTATION. Show Answer Correct Answer: C) BUSINESS MISSION. 6. Marketer is a person who takes ..... part in the process of exchange. A) ACTIVE. B) PASSIVE. C) BOTH. D) NONE. Show Answer Correct Answer: A) ACTIVE. 7. Which of the following is NOT a reason for importance of marketing information? A) Monitors performance. B) It solves marketing problems. C) It persuades, reminds or informs customers about a product. D) It identifies market opportunities. Show Answer Correct Answer: C) It persuades, reminds or informs customers about a product. 8. Which is the most important component of an effective business letter? A) Address. B) Message. C) Opening. D) Heading. Show Answer Correct Answer: B) Message. 9. 'Ambi Pur', 'Duracell', 'Pantene' etc. are different brands of products manufactured by: A) Hindustan Unilever Ltd. B) Tata. C) Procter and Gamble. D) Godrej Consumer Products Ltd. Show Answer Correct Answer: C) Procter and Gamble. 10. Which of the following restaurant assets would be considered intangible: A) A secret recipe. B) The waiter's uniforms. C) An expensive oven. D) The building. Show Answer Correct Answer: A) A secret recipe. 11. Which of the following jobs does NOT require at least a bachelor's degree? a. Customer Service Representative b. Public Relations Specialist c. Brand Manager d. Marketing Research Analyst A) A. B) C. C) D. D) B. Show Answer Correct Answer: A) A. 12. Which of the following is most related to the marketing concept? A) Make a profit. B) Satisfy customers. C) Increase sales. D) Gain market share. Show Answer Correct Answer: B) Satisfy customers. 13. Which of the following pairs of businesses are examples of indirect competitors: A) Wendy's and Kentucky Fried Chicken. B) Pizza Hut and Wendy's. C) JC Penney and Pizza Hut. D) Kentucky Fried Chicken and Pizza Hut. Show Answer Correct Answer: C) JC Penney and Pizza Hut. 14. A market segment is a: A) Complete customer population at a marketplace. B) Group of industrial customers with variable wants and needs. C) Customer group who share similar inclinations toward a brand. D) Homogenous customer group broken down into groups that are heterogeneous. Show Answer Correct Answer: C) Customer group who share similar inclinations toward a brand. 15. Karam limited is offering a travel package for 15 destinations worldwide with a free insurance on the bookings for the month of December, 2019. Identify the feature of marketing being described in the above lines. A) Needs and wants. B) Creating a market offering. C) Customer value. D) Exchange mechanism. Show Answer Correct Answer: C) Customer value. 16. When Apple decides to improve features of the iPhone by developing a newer, more up-to date version, they have conducted the marketing function known as ..... A) Product management. B) Service management. C) Product/Service management. D) None of the above. Show Answer Correct Answer: C) Product/Service management. 17. What is one of the benefits of sending a job interview follow-up letter? A) Reminds the interviewer of the applicatant. B) Lets the applicant submit test scores. C) Allows the applicant t inclue a resume. D) Provides the interviewer with references. Show Answer Correct Answer: A) Reminds the interviewer of the applicatant. 18. The famous VW commercial with its famed the tag line "Drivers Wanted" is an example of A) Transformational appeal. B) Interactive marketing. C) Direct marketing. D) Informational appeal. Show Answer Correct Answer: A) Transformational appeal. 19. One advantage of labor specialization by job task is that workers' A) Pride in the finished product increases. B) Dependency increases. C) Morale improves. D) Tranfers in the industry are easier. Show Answer Correct Answer: D) Tranfers in the industry are easier. 20. Which of the following is NOT a possible duty for a professional working in the Marketing Research pathway? A) Position a company's strategies against those of its competitors. B) Analyze information to design new products. C) Predict future sales. D) Illustrate catalogs in order to inform customers. Show Answer Correct Answer: D) Illustrate catalogs in order to inform customers. 21. "The purchaser purchases the goods which are chief and accessable at everywhere" -Which idea gives about marketing? A) Society Oriented. B) Production oriented. C) Sells Oriented. D) Consumer Oriented. Show Answer Correct Answer: B) Production oriented. 22. This is not an element of marketing mix: A) Place. B) Product. C) Price. D) Advertising. Show Answer Correct Answer: D) Advertising. 23. Filipe is a chef at a restaurant. He always starts with his resources, such as raw vegetables and meats, and then turns them into a fully-cooked meal. When Filipe turns his ingredients into a complete meal, he's taking part in A) The conversion process. B) Dispatching. C) Resource transformation. D) Mass production. Show Answer Correct Answer: A) The conversion process. 24. Which of the following products consume maximum time and effort to purchase- A) Convenience. B) Shopping. C) Specialty. D) All the above. Show Answer Correct Answer: C) Specialty. 25. A business wants to send a mailing to all customers who have ordered at least $ 2, 500 in merchandise in the past year. To obtain the appropriate list of customers, the business should set the query by A) Credit rating and location. B) Last name and account number. C) Product code and zip code. D) Sales dollars and dates. Show Answer Correct Answer: D) Sales dollars and dates. 26. Which of the following is not a part of Technological Environment? A) Improvement in Harvesting Techniques. B) Government Legislations. C) Change in technology. D) Change in Consumption Pattern. Show Answer Correct Answer: B) Government Legislations. 27. ..... describe how consumer make purchase decision and how they use and dispose of the purchased goods or services. A) Psychographics. B) Consumerism. C) Marketing. D) Consumer behavior. Show Answer Correct Answer: D) Consumer behavior. 28. . Identify the type of appeal used in the following persuasive message: "This new book is written by Dr. Juliet Browne, who holds a doctorate from the Harvard School of Medicine and is the Chair of the World Health Organization." A) Emotions. B) Shock value. C) Reason. D) Credibility. Show Answer Correct Answer: D) Credibility. 29. Action taken prior to an infraction to encourage employees to follow standards and rules A) Effective Management Techniques. B) Preventive discipline. C) Corrective Discipline. D) Rewards and encourage creativity. Show Answer Correct Answer: B) Preventive discipline. 30. The ..... assumes that people are resistant to buying product that are not absolutely necessary A) Customer orientation. B) Production orientation. C) Marketing orientation. D) Sales orientation. Show Answer Correct Answer: D) Sales orientation. 31. Which of the following in an example of internal secondary data? A) A market research resort for an agency. B) A press release by a competitor. C) Government statistics. D) Previous financial statements. Show Answer Correct Answer: D) Previous financial statements. 32. The manager of a local restaurant asks all wait staff to hand out customer satisfaction questionnaires to their customers to gather data about customer loyalty, needs, wants, and interests. What marketing function is this known as: A) Marketing-Information Management. B) Channel Marketing. C) Product/Service Management. D) Promotion. Show Answer Correct Answer: A) Marketing-Information Management. 33. Which of the following is part of Socio-Cultural Environment? A) Land Ownership. B) Social Class. C) Gender Ratio. D) Change in Marketing Strategies. Show Answer Correct Answer: B) Social Class. 34. You are directed to study the demographic, economic, natural, technological, political, and cultural factors that are larger societal forces affecting your company. What are you studying? A) The microenvironment. B) The global environment. C) The marketing mix. D) The macroenvironment. Show Answer Correct Answer: D) The macroenvironment. 35. SHOPPEE AND LAZADA SECURE PARTNERSHIP WITH DIFFERENT COURIER COMPANIES LIKE J & T AND NINJA VAN. THIS IS AN EXAMPLE OF WHAT FORM OF MARKETING ALLIANCES? A) PROMOTIONAL ALLIANCES. B) LOGISTICS ALLIANCES. C) PRODUCT/SERVICE ALLIANCES. D) PRICING COLLABORATIONS. Show Answer Correct Answer: B) LOGISTICS ALLIANCES. 36. Who owns a good if the good is used in performing a service for a customer? A) The customer who buys the service. B) The producer of the good. C) The business performing the service. D) The supplier of the good to the business. Show Answer Correct Answer: C) The business performing the service. 37. This refers to strategies intended to establish and sustain desirable customer relationships. A) Customer satisfaction. B) Customer relationship management. C) Relationship marketing. D) Customer service management. Show Answer Correct Answer: B) Customer relationship management. 38. Marketing communications can contribute to brand equity by establishing the brand in memory and ..... a brand image. A) Creating. B) Building. C) Communicating. D) Introducing. Show Answer Correct Answer: A) Creating. 39. Entrepreneurs may need to approximate Prizm and VALS data, because they are A) Not available to the public. B) Difficult to understand. C) Expensive. D) Not interesting to consumers. Show Answer Correct Answer: C) Expensive. 40. Raising the price of the hot new Christmas toys because of predicted increase demand is an example of which marketing function? A) Distribution. B) Marketing information management. C) Pricing. D) Promotion. Show Answer Correct Answer: C) Pricing. 41. Inelastic demand, Multiple sales calls, derived and fluctuating demand, geographically concentrated buyers and direct purchasing are the feature of ..... A) Business maketers. B) Formal marketer. C) Professional market. D) None of the above. Show Answer Correct Answer: A) Business maketers. 42. A primary advantage to businesses that use groupware computer applications is that they can A) Boost liability. B) Reduce competition. C) Decrease output. D) Increase efficiency. Show Answer Correct Answer: D) Increase efficiency. 43. Internal capabilities of the company A) Production. B) Societal. C) Sales. D) Market. Show Answer Correct Answer: A) Production. 44. A business determines that it can increase its market share 12 percent by promoting its goods and services to Hispanic females who are 18-34 years old. How is the business segmenting the market? A) By demographics. B) By behavior. C) By psychographics. D) By geographics. Show Answer Correct Answer: A) By demographics. 45. Sales Promotion converts future consumer into ..... consumer. A) Free. B) Permanent. C) Temporary. D) Conservative. Show Answer Correct Answer: B) Permanent. 46. The ..... consists of the actors and forces outside marketing that have an effect on marketing management's ability to develop and maintain palmy relationships with its target customer. A) Marketing system. B) Marketing network. C) Marketing environment. D) None of these. Show Answer Correct Answer: C) Marketing environment. 47. Marketing Information Management (MIM) helps with: A) Planning and organizing. B) Promotion. C) Coordinating and controlling. D) Making decisions. E) Only A, C, D. Show Answer Correct Answer: E) Only A, C, D. 48. Which of the following is an example of an integrated software application: A) Point-of-Sale. B) SMS. C) Java. D) URL. Show Answer Correct Answer: A) Point-of-Sale. 49. Which among the following is not an element of marketing mix- A) Product. B) Price. C) Place. D) Advertising. Show Answer Correct Answer: D) Advertising. 50. '' the purpose of marketing is to generate customer value at profit"Which marketing management philosophy is highlighted in this statement? A) The Marketingconcept. B) The production concept. C) The selling concept. D) None of above. Show Answer Correct Answer: A) The Marketingconcept. 51. Eric sends staff members an email stating that their department's performance during the third quarter exceeded the company's goals, so each of them will receive a $ 200 bonus. What technique is Eric using to motivate staff members to continue the good work? A) Financial incentive. B) Acknowledge plaque. C) Verbal encouragement. D) Public recognition. Show Answer Correct Answer: A) Financial incentive. 52. Which two pathways most involve being able to handle rejection? A) Buying and Merchandising, and Distribution and Logistics. B) Professional Sales and Marketing, and Buying and Merchandising. C) Distribution and Logistics, and Marketing Communications and Promotions. D) Professional Sales and Marketing, and Marketing Communications and Promotions. Show Answer Correct Answer: D) Professional Sales and Marketing, and Marketing Communications and Promotions. 53. Who among the following has propounded the classification of 4P's of marketing? A) E.J.McCarthy. B) James Culliton. C) Robert Lauterborn. D) N.H.Borden. Show Answer Correct Answer: A) E.J.McCarthy. 54. Many people want a Mercedes, only a few are able to buy. This is an example of ..... . A) Need. B) Want. C) Demand. D) Status. Show Answer Correct Answer: C) Demand. 55. All things used in producing goods or services; a source of aid or support that may be drawn upon when needed. A) Exit interview. B) Controlling. C) Resources. D) Organizing. Show Answer Correct Answer: C) Resources. 56. Which concept of marketing emphasis on availability and affordability of the product- A) Production. B) Marketing. C) Product. D) Selling. Show Answer Correct Answer: A) Production. 57. It is when a customer develops a commitment to a brand and becomes a repeat buyer-sometimes for life. A) Brand Value. B) Brand Marketing. C) Brand Loyalty. D) Brand Performance. Show Answer Correct Answer: C) Brand Loyalty. 58. You were just hired at PetSmart to be a cashier. Your job includes running the cash register and assisting customers with their needs. This job is an example of the ..... marketing function. A) Pricing. B) Financing. C) Selling. D) Distributing. Show Answer Correct Answer: C) Selling. 59. Given the formula for stock turnover as Net Sales / Average inventory. Use algebra to solve the following problem:What was the average inventory if the stock turnover rate is 5 and the net sales were $ 76, 850? A) 16370. B) 15370. C) 14370. D) 13370. Show Answer Correct Answer: B) 15370. 60. Which one of the following is a "Generic" name of product? A) Close-up Toothpaste. B) MRF Tyre. C) Canon Camera. D) Wristwatch. Show Answer Correct Answer: D) Wristwatch. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesMarketing Management Quiz 1Marketing Management Quiz 2Marketing Management Quiz 3Marketing Management Quiz 4Marketing Management Quiz 5Marketing Management Quiz 6Marketing Management Quiz 7Marketing Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books