This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Marketing Management – Quiz 8 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Marketing Management Quiz 8 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. An important element of an iterative segmentation is A) A good company. B) Quality products. C) Good management. D) Good customer data. Show Answer Correct Answer: D) Good customer data. 2. Which of the following is NOT an example of the public that is part of a company's marketing environment? A) Citizen action. B) Media. C) Financial. D) Marketing department. Show Answer Correct Answer: D) Marketing department. 3. There are ..... concepts/philosophies of Marketing A) 5. B) 8. C) 2. D) 4. Show Answer Correct Answer: A) 5. 4. A firm has marketing objective for long-periods is to become market leader, The price of product to be fix at ..... A) Lower. B) Higher. C) Follow the price of competitors. D) None of these. Show Answer Correct Answer: A) Lower. 5. In marketing process, marketers begins by ....., and identifying the market needs and wants. A) Understanding the environmental factors. B) Develop market-oriented marketing strategies. C) Develop marketing mix. D) Develop relationship with customers. Show Answer Correct Answer: A) Understanding the environmental factors. 6. What is an example of an employee reinforcing a service orientation through communication? A) Telling customers they are misinformed. B) Agreeing that customers are always right. C) Selecting certain customers to help. D) Offering to find information for customers. Show Answer Correct Answer: D) Offering to find information for customers. 7. Informing, reminding or persuading customers about a product, the company or a social cause that is important to the company. A) Marketing Information Systems/Market Research. B) Promotion. C) Pricing. D) Product/Service Management. Show Answer Correct Answer: B) Promotion. 8. One computer tool that a businessperson can use to organize online information for a research report is A) Mind-mapping programs. B) Index cards. C) Online survey services. D) Statistical applications. Show Answer Correct Answer: A) Mind-mapping programs. 9. The process of achieving company goals by effective use of resources through planning, organizing, and controlling. A) Middle management. B) Empowerment. C) Management. D) Vertical organization. Show Answer Correct Answer: C) Management. 10. Many hoteliers no longer claim that they merely offer lodging. Instead, they now stake claims as premier travel providers. This is done to avoid the mistake of defining their core business ..... A) Too confusingly. B) Too abstractly. C) Too strategically. D) Too technically. Show Answer Correct Answer: B) Too abstractly. 11. Different customers with different needs require different strategies. This is a description of A) Differential marketing management. B) Variable needs marketing management. C) Global management. D) Marketing services management. E) Target market management. Show Answer Correct Answer: E) Target market management. 12. The packaging of bread you purchase from a local bakery is an example of: A) Primary packaging. B) Secondary packaging. C) Transportation Packaging. D) None of above. Show Answer Correct Answer: A) Primary packaging. 13. Packaging is important not only for protection of the product but also serves as A) Quality product. B) Promotion budget. C) Promotional tool. D) Complex graphics. Show Answer Correct Answer: C) Promotional tool. 14. Jennifer and Linda are going to open a hair/nail salon. They want to inform customers of their new business and persuade them to frequent their facility. Which function of marketing will they use? A) Product/Service Management. B) Channel Management. C) Promotion. D) Marketing-Information Management. Show Answer Correct Answer: C) Promotion. 15. Account managers, account planners, and media buyers are all positions in what field of marketing? A) Sales. B) Promotions. C) Advertising. D) Brand Management. Show Answer Correct Answer: C) Advertising. 16. Which of the following is NOT one of the Four Ps of Marketing? a. Price b. Product c. Protection d. Promotion A) B. B) C. C) D. D) A. Show Answer Correct Answer: B) C. 17. Which is not the element of Marketing mix? A) Price. B) Product. C) Place. D) Consumer. Show Answer Correct Answer: D) Consumer. 18. During what year/years did the World Wide Web begin? A) 1930-1950. B) 2000-2010. C) 1989-1999. D) 1910-1929. Show Answer Correct Answer: C) 1989-1999. 19. Which element of marketing mix includes after sales service offered to the customers. A) Price. B) Place. C) Product. D) Promotion. Show Answer Correct Answer: C) Product. 20. Using the cash accounting method, determine the amount of sales that a business would record for one day if it makes $ 2, 300 in cash sales, has COD sales of $ 450, and places a $ 300 special order. A) $ 3, 050. B) $ 2, 300. C) $ 2, 600. D) $ 2, 750. Show Answer Correct Answer: B) $ 2, 300. 21. Human needs shaped by such factors as culture, personality, education, society and religion are called ..... A) Products. B) Needs. C) Wants. D) Essentials. Show Answer Correct Answer: C) Wants. 22. ..... defines which other brand competes with and which should thus be the focus of competitive analysis. A) Competitive frame of reference. B) Brand reference. C) Seller reference. D) Either a or b. Show Answer Correct Answer: A) Competitive frame of reference. 23. Name the part of brand which can't be spoken but can be recognized. A) Brand mark. B) Logo. C) Trade mark. D) Brand name. Show Answer Correct Answer: A) Brand mark. 24. MIS is a ..... process A) Continuous. B) Management. C) Ongoing. D) Both 1 & 2. Show Answer Correct Answer: D) Both 1 & 2. 25. A company's marketers want to begin marketing research, but they are unfamiliar with the nature of the problem. The most appropriate research design for them would be ..... A) Causal research. B) Exploratory research. C) Discovery research. D) Descriptive research. Show Answer Correct Answer: B) Exploratory research. 26. Which type of display would be used to promote the sale of a variety of items such as the Buy-one-Get-One free table of products at Publix Supermarkets each week? A) One-Item Display. B) Line-of-Goods Display. C) Related Merchandise Display. D) Assortment Display. Show Answer Correct Answer: D) Assortment Display. 27. Which of the following examples is based on a psychological factor? A) Macie purchases equipment for playing soccer. B) Sam purchases school clothes for his son. C) Louise purchases furniture for her new house. D) Jalen purchases a new automobile that is good in snow. Show Answer Correct Answer: A) Macie purchases equipment for playing soccer. 28. The marketing concept evolved as a result of self regulation of social responsibilities by a business organizations. A) Marketing concept. B) Product Concept. C) Societal marketing concept. D) None of these. Show Answer Correct Answer: C) Societal marketing concept. 29. Ferrari, rolex, swarovski, coach are types of products that involved in ..... A) Selling concept. B) Societal marketing concept. C) Production concept. D) Product concept. Show Answer Correct Answer: D) Product concept. 30. Marketers may want to use research to study the economy, a factor that is subject to change. In this context, the economy can be described as a(n) ..... A) Hypothesis. B) Variable. C) Experiment. D) Case study. Show Answer Correct Answer: B) Variable. 31. How does a marketing plan affect the way the marketing team plans its strategies? A) The team can plan strategies up to 10 years in advance. B) The team can plan strategies more quickly. C) The team can plan strategies with more precision. D) The team has more difficulty planning strategies. Show Answer Correct Answer: C) The team can plan strategies with more precision. 32. The contrast between mass marketing and one-to-one marketing illustrates that segments become more ..... as they increase in size. A) Homogeneous. B) Unfavorable. C) Favorable. D) Heterogeneous. Show Answer Correct Answer: D) Heterogeneous. 33. Which of the following is not part of indirect distribution channel A) Zero level channel. B) Multi level channel. C) One level channel. D) Two level channel. Show Answer Correct Answer: A) Zero level channel. 34. Oldest & rarest goods is- A) Short durable goods. B) Consumable goods. C) Capital goods. D) Non-Conventional goods. Show Answer Correct Answer: D) Non-Conventional goods. 35. A graphic, mark emblem, symbol or stylized name used to identify a company, organization, product or brand. A) Labelling. B) Logo. C) Slogan. D) None of above. Show Answer Correct Answer: B) Logo. 36. Four competing philosophies strongly influence the role of marketing activities within an organization. Which of the following is not a marketing management philosophy? A) Sales orientation. B) Profitability orientation. C) Societal marketing orientation. D) Marketing orientation. Show Answer Correct Answer: B) Profitability orientation. 37. What is it called? "The accumulation of all those individuals and groups who participate in the purchasing decision-making process, who share some common goals and the risks arising from the decision." A) All the below. B) Decision center. C) Buying center. D) Buying decision. Show Answer Correct Answer: C) Buying center. 38. Candace works for a small marketing firm that focuses on ads that pop up on social media web pages. Candace most likely works in A) Marketing Research. B) Professional Sales. C) E-Marketing. D) Distribution and Logistics. Show Answer Correct Answer: C) E-Marketing. 39. What term refers to people who are trendy and fashionable in order to impress others and are often impulse buyers? A) Strivers. B) Aficionados. C) Innovators. D) Stretchers. Show Answer Correct Answer: A) Strivers. 40. Letters of inquiry should be as ..... as possible. A) Specific. B) Vague. C) Verbose. D) Demanding. Show Answer Correct Answer: A) Specific. 41. Scratch a card and win a refrigerator. Identify the technique of sales promotion. A) Usable benefit. B) Product combinations. C) Instant Draws and assigned gift. D) Lucky Draw. Show Answer Correct Answer: C) Instant Draws and assigned gift. 42. THE ART OF ANTICIPATING WHAT BUYERS ARE LIKELY TO DO UNDER A GIVEN SET OF CONDITIONS. A) COMPANY DEMAND. B) EXPERT OPINION. C) PROBABILITY SCALE. D) FORECASTING. Show Answer Correct Answer: D) FORECASTING. 43. Where in the Microsoft Word word-processing program should you look to determine what page of a document you're on and how many words are in the document? A) Ribbon. B) Status bar. C) Quick access toolbar. D) Title bar. Show Answer Correct Answer: B) Status bar. 44. Which of the following is an important question for marketers to ask before creating a research design? A) What do we want the results to be?. B) What new products do we like?. C) Who is our target market?. D) What is our budget?. Show Answer Correct Answer: D) What is our budget?. 45. What is often the result of positive customer/client relations? A) Additional stress. B) More competition. C) Increased training. D) Repeat business. Show Answer Correct Answer: D) Repeat business. 46. Coca-Cola is an example of what type of business represented in our society? A) Online. B) Franchise. C) Global/International. D) Retail. E) Service. Show Answer Correct Answer: C) Global/International. 47. Services are more ..... than goods. A) Produced and consumed simultaneously. B) Perishable. C) Inventoried. D) Inelastic. Show Answer Correct Answer: B) Perishable. 48. Which example will give you quality data? A) A person misinterpret data. B) A person completes a few survey questions. C) A person lies about your answers. D) A person asks you for clarification. Show Answer Correct Answer: D) A person asks you for clarification. 49. Actually marketing means- A) Exchange. B) To satisfy the consumer. C) Sells. D) None of these. Show Answer Correct Answer: B) To satisfy the consumer. 50. The type of management that implements the decisions of top management, plans how the departments under them can work to reach top management's goals. A) Supervisory-level management. B) Vertical organization. C) Middle management. D) Horizontal organization. Show Answer Correct Answer: C) Middle management. 51. Which market segment represents customers who prefer a variety of reasonably priced recreational activities? A) Occupational. B) Psychographic. C) Behavioral. D) Geographic. Show Answer Correct Answer: B) Psychographic. 52. A(n) ..... is a gathering of 6 to 10 people carefully selected by researchers based on certain demographic, psychographic, or other considerations and brought together to discuss various topics of interest at length. A) Pilot group. B) Customer base. C) Focus group. D) Ethnographic group. E) Target group. Show Answer Correct Answer: C) Focus group. 53. William decides to purchase a baseball bat for $ 50. The opportunity cost of the decision to purchase the bat is which of the following? A) $ 50 cash. B) The time William spent saving for the bat. C) The time spent making the decision on which bat to purchase. D) Another item William could have purchased for $ 50. Show Answer Correct Answer: D) Another item William could have purchased for $ 50. 54. Which task is unique to the Management and Entrepreneurship career pathway? A) Receiving complaints. B) Distributing products. C) Training workers. D) Advertising products. Show Answer Correct Answer: A) Receiving complaints. 55. Businesses may prevent burglaries by checking every room in the building at night to make sure that the A) Telephones are tranferred. B) Public areas are clean. C) Electrical equipment is turned off. D) Windows and doors are locked. Show Answer Correct Answer: D) Windows and doors are locked. 56. "process and activities which meets customers' requirements or needs either by satisfying them or by providing value to them in exchange for value to the companies." are definition from ..... A) Marketing. B) Environment. C) Communication. D) Management. Show Answer Correct Answer: A) Marketing. 57. Changing old glass bottles into beautiful new sculptures is an example of ..... utility. A) Information. B) Possession. C) Place. D) Form. Show Answer Correct Answer: D) Form. 58. Name the strategy which adds a higher priced prestigious product to the existing line of lower priced products? A) Product differentiation. B) Trading-Up. C) Trading-Down. D) Product simplification. Show Answer Correct Answer: B) Trading-Up. 59. Which is the pattern of segmentation wherein the firms view each customer as a separate segment? A) Concentrated marketing. B) Undifferentiated marketing. C) Differentiated marketing. D) Customized marketing. Show Answer Correct Answer: D) Customized marketing. 60. Which of the following is not one of the criteria needed for exchange to take place A) A desire and ability to satisfy them. B) Communication between parties. C) Free to accept but not reject the other's offer. D) Something to change. Show Answer Correct Answer: C) Free to accept but not reject the other's offer. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesMarketing Management Quiz 1Marketing Management Quiz 2Marketing Management Quiz 3Marketing Management Quiz 4Marketing Management Quiz 5Marketing Management Quiz 6Marketing Management Quiz 7Marketing Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books