This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 22 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 22 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. An information system that integrates data from various departments to make it available to help managers with day-to-day business operations is called a(n) A) ISP system. B) EIS system. C) MIS system. D) DSS system. Show Answer Correct Answer: C) MIS system. 2. CAM is closely recognized by the use of A) Computer simulation. B) Engineering designs. C) Robots. D) Production Planning. Show Answer Correct Answer: C) Robots. 3. Each of the following is a main section of a business plan except ..... A) Marketing Plan. B) Customer Analysis. C) Employee Responsibilities. D) Description of the Business. Show Answer Correct Answer: C) Employee Responsibilities. 4. Which of the following is considered a pre-sale touch point: A) Advertising. B) Interaction with a salesperson. C) Shipping/Delivery. D) Installation. Show Answer Correct Answer: A) Advertising. 5. Which business strategy am I? Concerned with stability and possible retrenchment. Seeks to retain current customers without having to innovate or grow. A) Prospector. B) Differentiation. C) Defender. D) Reactor. Show Answer Correct Answer: C) Defender. 6. Actions and behaviors managers are expected to perform in an organization A) Managerial Roles. B) Planning. C) Leading. D) Management. Show Answer Correct Answer: A) Managerial Roles. 7. A person or business that sells something. A) Vendor. B) Corporation. C) Manufacturer. D) Limited liability company. Show Answer Correct Answer: A) Vendor. 8. A limitation of random sampling method is: A) Data is likely to be skewed depending upon who is interviewed.Note. B) More time-consuming than other methods. C) There is no guarantee the sample will be representative. D) None of above. Show Answer Correct Answer: C) There is no guarantee the sample will be representative. 9. Income minus costs A) Motivation. B) Credit. C) Profit. D) Operations. Show Answer Correct Answer: C) Profit. 10. Which is one of Senges principles? A) Team building. B) Team development. C) Team work. D) Team learning. Show Answer Correct Answer: D) Team learning. 11. Why should businesses pay for non-compulsory insurances? A) To write off the expense. B) To protect financial and non-financial assets from potential loss or damage. C) To ensure that they are protected against negligence. D) To stop anyone making a claim against them. Show Answer Correct Answer: B) To protect financial and non-financial assets from potential loss or damage. 12. What are the 3 different types of leaders according to Lewin, Lippit and White? A) Autocratic, Democratic and Laissez-faire. B) Autocratic, Leadership and Motivation. C) Democratic, Laissez-faire and Achievement. D) None of above. Show Answer Correct Answer: A) Autocratic, Democratic and Laissez-faire. 13. Plans that are concerned with shorter time frames and lower level units are called A) Practical. B) Tactical. C) Contingency. D) Strategic. Show Answer Correct Answer: B) Tactical. 14. Setting the company objectives for the coming year is an example of which business management function? A) Leading. B) Controlling. C) Planning. D) Organizing. Show Answer Correct Answer: C) Planning. 15. People who start and run their own business A) Principle. B) Professional managers. C) Entrepreneurs. D) Management. Show Answer Correct Answer: C) Entrepreneurs. 16. The selling price is the amount of money that a buyer pays and the seller ..... for a good or service. A) Loses. B) Finds. C) Earns. D) Receives. Show Answer Correct Answer: D) Receives. 17. A multinational company would like to establish a factory in a new country. It does not have the resources to research the entire population of the country. What is the most appropriate form of sampling it should carry out? A) Cluster. B) Convenience. C) Snowballing. D) Quota. Show Answer Correct Answer: A) Cluster. 18. Which of the following types of managers tends to focus on the organization as a whole and are concerned mainly with long-term planning? A) First line managers. B) Lower level managers. C) Top level managers. D) Middle level managers. Show Answer Correct Answer: C) Top level managers. 19. Which of the following is an example of a brick and mortar store? A) Zappos. B) Nike.com. C) Foot Locker. D) Amazon. Show Answer Correct Answer: C) Foot Locker. 20. ..... may happen when a business no longer has any work for an employee, caused by factors such as a recession or relocation of the business. A) Redundancy. B) Termination. C) Dismissal. D) Retirement. Show Answer Correct Answer: A) Redundancy. 21. The number of shares of stock to be issued by a corporation is determined by ..... A) The board of directors. B) Common stockholders. C) Preferred stockholders. D) Company executives. Show Answer Correct Answer: A) The board of directors. 22. Brand promise connects to customers on a(n) ..... level. A) Intellectual. B) Social. C) Emotional. D) Logical. Show Answer Correct Answer: C) Emotional. 23. What type of utility exists when a food processor converts peanuts to peanut butter? A) Place. B) Possession. C) Time. D) Form. Show Answer Correct Answer: D) Form. 24. Which of the following is a true statement regarding a project champion: A) S/He is closely involved in the work of the project. B) S/He is the same person as the project manager. C) S/He can mobilize the necessary resources to get the project done. D) S/He is usually a low-ranking employee in the business. Show Answer Correct Answer: C) S/He can mobilize the necessary resources to get the project done. 25. Commercial trade between nations through free market principles without regulation A) Fair trade. B) Export. C) Free trade. D) Import. Show Answer Correct Answer: C) Free trade. 26. Which of the following is an example of a post-sale touch point: A) The product itself. B) Publicity. C) Customer loyalty program. D) Advertising. Show Answer Correct Answer: C) Customer loyalty program. 27. Managers allow employees a great deal of control over their own work and do not supervise them closely if the managers believe that employees A) Enjoy their work. B) Dislike their work. C) Are having personal problems. D) Understand their work. Show Answer Correct Answer: A) Enjoy their work. 28. How does organizing provide a sense of security for employees? A) They do not have to duplicate work. B) They know how their work supports company goals. C) They do not have to report to anyone. D) They know exactly what is expected of them. Show Answer Correct Answer: D) They know exactly what is expected of them. 29. What must managers be able to do if they want employees to understand the business's goals and be productive? A) Communicate clearly. B) Ask questions. C) Obtain feedback. D) Listen carefully. Show Answer Correct Answer: A) Communicate clearly. 30. Which secondary market research method is not considered a good source for general-interest topics? A) Academic journals. B) Market analyses. C) Government publications. D) Media articles. Show Answer Correct Answer: A) Academic journals. 31. A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating A) Interpersonal skills. B) Conceptual skills. C) Job-knowledge skills. D) Technical skills. Show Answer Correct Answer: B) Conceptual skills. 32. A top-level manager who spends almost all of his or her time on management functions and decisions that affect the entire company A) Management. B) Supervisor. C) Manager. D) Executive. Show Answer Correct Answer: D) Executive. 33. Which of the following is NOT a factor that determines quality A) Managers. B) Realiability. C) Consistency. D) Durability. Show Answer Correct Answer: A) Managers. 34. What management function involves identifying qualified candidates to perform the business's work? A) Leading. B) Controlling. C) Persuading. D) Staffing. Show Answer Correct Answer: D) Staffing. 35. Information system that combines and summarizes ongoing transactions within the company to provide top-level executives with information needed to make decisions affecting the goals and directions of an organization. A) Management information system. B) Executive information system. C) VoIP. D) Web-hosting service. Show Answer Correct Answer: B) Executive information system. 36. Which business strategy am I? Responds to the environment in an ad hoc fashion, takes whatever actions that appear to be the most expedient at the time. A) Focus. B) Reactor. C) Analyzer. D) Prospector. Show Answer Correct Answer: B) Reactor. 37. Which of the following college degrees is an excellent foundation for a career in business: A) Finance. B) Biology. C) Literature. D) Fine arts. Show Answer Correct Answer: A) Finance. 38. To make organizations more effective, the mission and strategy must be aligned with four organizational characteristics:structure, systems, culture, and .....? A) Planning. B) Procedures. C) Processes. D) Production. Show Answer Correct Answer: C) Processes. 39. What are the 4 stages inn Lawrence and Nohria's Four Drive theory? (ABCD) A) Ask, Behave, Communicate, Do. B) Acquire, Bond, Communicate, Defend. C) Acquire, Bond, Comprehend, Defend. D) Acquire, Behave, Comprehend, Determine. Show Answer Correct Answer: C) Acquire, Bond, Comprehend, Defend. 40. Public sector company is owned by A) Government. B) Group of 20 people. C) A company. D) Indivuduals. Show Answer Correct Answer: A) Government. 41. When BlueLight, Inc. merged with a competitor, the managers strive to instruct their employees on the best ways to transition. This is an example of how directing A) Motivates employees. B) Coordinates work and effort. C) Builds group dynamics. D) Initiates changes smoothly. Show Answer Correct Answer: D) Initiates changes smoothly. 42. What kind of customer would ask "If I buy this product, how can I be sure it will do what you say it will" ? A) Slow/Methodical. B) Suspicious. C) Eager. D) Domineering/Superior. Show Answer Correct Answer: B) Suspicious. 43. Organizing can help companies handle issues with ..... so employees know to whom to report and who is responsible for what. A) Tracking. B) Efficiency. C) Reputation. D) Authority. Show Answer Correct Answer: D) Authority. 44. The management function that determines to what extent the business is accomplishing the goals is set out to reach in the planning stage is A) Staffing. B) Organizing. C) Planning. D) Controlling. Show Answer Correct Answer: D) Controlling. 45. The Behavioural Approach follows which type of Leadership A) Democratic. B) Autocratic. C) Beurocratic. D) Libertarianist. Show Answer Correct Answer: A) Democratic. 46. Lucy, who works for the Green Corporation, is responsible for handling special events and responding to requests for information about the company. Lucy works in A) Professional selling. B) Merchandising. C) Marketing research. D) Marketing communications. Show Answer Correct Answer: D) Marketing communications. 47. Luther Gullik classifies the function of management as ..... A) POSDCORB. B) POSTCARD. C) POSDORBC. D) POSDCORB.. Show Answer Correct Answer: D) POSDCORB.. 48. Father of Principles of Management A) Henry Fayol. B) Lillian Gilberth. C) Mary Parkett. D) Elton Mayo. Show Answer Correct Answer: A) Henry Fayol. 49. As it relates to location, some businesses will set up more than one branch or location in the same area, even if the newer locations are eating up some of the profits from the existing location, this is known as A) Outsourcing. B) Bulk increasing. C) Cannabalistic marketing. D) Bulk decreasing. Show Answer Correct Answer: C) Cannabalistic marketing. 50. The function being performed when a manager is determining how plans can be accomplished most effectively is A) Controlling. B) Leading. C) Planning. D) Organizing. Show Answer Correct Answer: D) Organizing. 51. Having representatives from different backgrounds, cultures, or demographics come together in a group A) Organizing. B) Managerial Roles. C) Management. D) Diversity. Show Answer Correct Answer: D) Diversity. 52. An organization which has strategic corporate units in multiple countries that interact both with the headquarters and with each other. A) Global Corporation. B) Global Unit. C) Global Organization. D) Global Firm. Show Answer Correct Answer: D) Global Firm. 53. Record showing what a customer owes and pays. A) Operating record. B) Accounts receivable record. C) Accounts payable record. D) Budget record. Show Answer Correct Answer: B) Accounts receivable record. 54. Which of the following is not an example of sustainable business practices? A) Cradle to grave manuacturing. B) Cradle to cradle manufacturing. C) Green tehnologies. D) Recycling, reusing and reducing. Show Answer Correct Answer: A) Cradle to grave manuacturing. 55. The federal government responded to strikes like the Pullman strike by A) Using military force against the workers/strikers. B) Supporting the workers. C) Negotiations through collective bargaining. D) Staying out of it. Show Answer Correct Answer: A) Using military force against the workers/strikers. 56. The introduction of the National Living Wage of £ 7.20 for 25 year olds and over in April 2016 is an example of which external factor? A) Political. B) Economic. C) Competition. D) Social. Show Answer Correct Answer: A) Political. 57. Which of the following is NOT a component of the production process? A) Selling products or services. B) Growing products or services. C) Creating products or services. D) Manufacturing products or services. Show Answer Correct Answer: A) Selling products or services. 58. A business's organizational structure can sometimes have a negative effect on customer relationship management because A) The marketing department has the most power. B) CEOs don't like dealing with customers. C) Customers will only deal with one department. D) Different departments have different methods. Show Answer Correct Answer: D) Different departments have different methods. 59. Which is the ability to handle different people and their different attitudes? A) Tolerance. B) Adaptability. C) Dependability. D) Responsibility. Show Answer Correct Answer: A) Tolerance. 60. There are normally fewer first-line managers than middle or top-level managers. A) Sales revenue. B) Employees. C) Office supplies. D) Equipment. Show Answer Correct Answer: B) Employees. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books