This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 23 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 23 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Government regulations are generally designed to ..... A) Protect the public from harmful or unjust actions. B) Make people thinks before they vote. C) Create jobs for government workers. D) Increase the number of political campaigns. Show Answer Correct Answer: C) Create jobs for government workers. 2. This measures an employee's performance according to set standards. It is usually conducted at the end of a project, contract or specific goal. A) Formative. B) 360-degree. C) Self-appraisal. D) Summative. Show Answer Correct Answer: D) Summative. 3. Most of the operational planning in a business is the responsibility of supervisors A) True. B) False. C) Wrong answer-don't pick. D) None of above. Show Answer Correct Answer: A) True. 4. A certain company values creativity and encourages this trait among its employees, affecting how its brand promise is carried out. This factor is called A) Advertising. B) Corporate culture. C) Branding. D) Brand awareness. Show Answer Correct Answer: B) Corporate culture. 5. Which of the following is not an advantage to being in a partnership? A) Shared risk. B) Unlimited liability. C) Minimal government regulation. D) Shared workload. Show Answer Correct Answer: B) Unlimited liability. 6. None of the other managerial functions can be carried out effectively without staffing because A) All of an organizations's communications are created during staffing. B) Staffing lays the foundation for organizing. C) Staffing supplies the human resources needed for management. D) Businesses are legally required to set up staffing first. Show Answer Correct Answer: C) Staffing supplies the human resources needed for management. 7. Who originated the idea of paying employees using a piece rate? A) Douglas McGregor. B) W. Edwards Deming. C) Frederick Taylor. D) Henri Fayol. Show Answer Correct Answer: C) Frederick Taylor. 8. Summaries of financial information and activities. A) Liabilities records. B) Accounts receivable record. C) Financial records. D) Working capital. Show Answer Correct Answer: C) Financial records. 9. There are ..... key strategies to seeking domestic and global opportunities A) 5. B) 3. C) 4. D) 6. Show Answer Correct Answer: C) 4. 10. (Separation Costs + Replacement Costs + Training Costs + Lost Performance) / Number of Replacements A) Training Investment Factor. B) Turnover Costs per Employee. C) Human Capital ROI. D) Turnover Rate. Show Answer Correct Answer: B) Turnover Costs per Employee. 11. Which is NOT part of Senge's theory? A) Developing a business-wide attitude of continuous learning. B) It involves managers telling employees what to do. C) It allows businesses to adapt to change quickly. D) It assumes change is continuous and evolving. Show Answer Correct Answer: B) It involves managers telling employees what to do. 12. The exploitation of workers during the Gilded Age led to A) The rise of labor unions. B) The rise of capitalism. C) Government control over economics. D) The 3/5's Compromise. Show Answer Correct Answer: A) The rise of labor unions. 13. These are the clearly defined targets of a business in order to achieve its aims. They are often based on the SMART acronym-specific, measurable, agreed, realistic and time specific. A) Goals. B) Mission. C) Aims. D) Objectives. Show Answer Correct Answer: D) Objectives. 14. According to the Business Video presentations, which of the following is an important time period in the history of management? A) World War I. B) Independent war. C) World War II. D) Industrial Revolution. Show Answer Correct Answer: D) Industrial Revolution. 15. The use of computer programs to control machine tools and related machinery in manufacturing of products. A) CAD. B) Automation. C) CAM. D) Advanced technology. Show Answer Correct Answer: C) CAM. 16. Antonio tells his staff to sort through files to locate notes from a meeting. Antonio is A) Disciplining. B) Motivating. C) Instructing. D) Supervising. Show Answer Correct Answer: C) Instructing. 17. The way a manager treats and involves employees is called A) Management style. B) Entrepreneurship. C) Leadership. D) Influence. Show Answer Correct Answer: A) Management style. 18. Efficient resource use is an advantage of the ..... organizational structure. A) Line-and-staff. B) Matrix. C) Span-of-control. D) Bureaucratic. Show Answer Correct Answer: B) Matrix. 19. A computer-based system that stores, organizes, and provides information about a business A) Management Information System. B) Computer Solutions. C) What-If Analysis. D) Symptom Analysis. Show Answer Correct Answer: A) Management Information System. 20. The ability to consider alternatives by analyzing "what if" scenarios is a key capability of a(n) A) MIS. B) EIS. C) ISP. D) DSS. Show Answer Correct Answer: D) DSS. 21. What kind of businesses are motivated to earn a profit? A) Private. B) Public. C) Nonprofit. D) Government. Show Answer Correct Answer: A) Private. 22. An important aspect of the organizing function of management involves which activity? A) Promoting employees. B) Establishing levels of authority. C) Conducting performance reviews. D) Motivating team members. Show Answer Correct Answer: B) Establishing levels of authority. 23. Effective management planning should be which of the following? A) Realistic and flexible. B) Difficult and unmanageable. C) Complex and stringent. D) Easy and whimsical. Show Answer Correct Answer: A) Realistic and flexible. 24. Which of the following methods of market research are more useful for quantitative research, rather than qualitative research? A) Government publications. B) Focus groups. C) Interviews. D) Media articles. Show Answer Correct Answer: A) Government publications. 25. Which of the following is NOT an aspect of social responsibility? A) Green marketing. B) The ozone layer. C) Air and water pollution. D) Conservation and recycling. Show Answer Correct Answer: B) The ozone layer. 26. ..... refers to a signal which will inform workers of a problem in the production process. It allos problems to be identifed and resolved as quickly as possible. A) Kanban. B) Andon. C) Kaizen. D) JIT. Show Answer Correct Answer: B) Andon. 27. Which of the following is defined as advising or training a new company? A) Mentoring. B) Networking. C) Job analysis. D) Collaborating. Show Answer Correct Answer: A) Mentoring. 28. Which of the following organizations can be beneficial for students who are interested in becoming a human resources manager? A) Business Professionals of America. B) National FFA. C) Health Occupations Students of America. D) Technology Student Association. Show Answer Correct Answer: A) Business Professionals of America. 29. An example of an important ratio is ..... A) Profit ratio. B) Start up ratio. C) Current ratio. D) Debt ratio. Show Answer Correct Answer: C) Current ratio. 30. Josh works at 'Matsuri Tyres and Wheels' for more than 5 years. He is wanting to quit his job and move to another Tyre company, How much time/notice would he be required to give to his current workplace? A) 2 weeks. B) 4 weeks. C) 1 week. D) 3 weeks. Show Answer Correct Answer: B) 4 weeks. 31. This person might work on a ranch or in a nursery or a greenhouse. A) Public Relations. B) Human Resources. C) Farm Operator. D) Loan Officer & Counselor. Show Answer Correct Answer: C) Farm Operator. 32. ..... helps employees develop interpersonal skills A) On-the-job training. B) Off-the-job training. C) Behavioural training. D) Cognitive training. Show Answer Correct Answer: C) Behavioural training. 33. Which of the following can change the context of a word? A) Posture. B) Volume. C) Emphasis. D) Eye-contact. Show Answer Correct Answer: C) Emphasis. 34. Katherine is determining the objectives for her company for the year. What function of management is this? A) Leading. B) Organizing. C) Controlling. D) Planning. Show Answer Correct Answer: D) Planning. 35. The sector that provides intellectual, knowledge-based activities to generate and share information, eg R & D, consultancy services and scientific research. A) Quinternary. B) Quaternary. C) Secondary. D) Primary. Show Answer Correct Answer: B) Quaternary. 36. A human resource manager who is required to understand all of the major personnel functions and how they interact with other business functions. A) Human Resource Generalist. B) Human Resource Administrator. C) Human Resource Manager. D) Human Resource Specialist. Show Answer Correct Answer: A) Human Resource Generalist. 37. How many functions of management do most managers carry out? A) Three. B) Two. C) Four. D) One. Show Answer Correct Answer: C) Four. 38. Customer relationship management increases sales and profits by increasing A) Competition. B) Product quality. C) Customer loyalty. D) Prices. Show Answer Correct Answer: C) Customer loyalty. 39. The ability to motivate individuals and groups to accomplish important goals is called A) Initiative. B) Leadership. C) Influence. D) Management. Show Answer Correct Answer: B) Leadership. 40. The number of subordinates assigned to a supervisor. A) Span of Control. B) Centralized Authority. C) Staff Authority. D) Division of Labor. Show Answer Correct Answer: A) Span of Control. 41. A performance management strategy in which an employee reflects on their own performance. A) Management by Objectives. B) Appraisal. C) Self-Evaluation. D) Employee Observation. Show Answer Correct Answer: C) Self-Evaluation. 42. Businesses with customer-service mindsets are usually able to A) Satisfy their vendors. B) Achieve their goals. C) Reduce their expenses. D) Hire more employees. Show Answer Correct Answer: B) Achieve their goals. 43. There are 4 effective performance management strategies. Which of the following is NOT one of them? A) Employee satisfaction. B) Employee observation. C) Appraisals. D) Self-evaluation. E) MBO. Show Answer Correct Answer: A) Employee satisfaction. 44. Unique skills or resources that give an organization a competitive edge. A) Competitor Analysis. B) Competitive Advantage. C) Centralized Authority. D) Core Competency. Show Answer Correct Answer: D) Core Competency. 45. Which of the following is NOT one of the factors that determines the effectiveness of a supervisor? A) An increase in the company's total profits. B) The efficient use of the company's resources. C) The satisfaction of the supervisor's employees. D) The quality of work of the supervised employees. Show Answer Correct Answer: A) An increase in the company's total profits. 46. This is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services. A) Promotion. B) Personal Selling. C) Advertising. D) Public Relations. Show Answer Correct Answer: A) Promotion. 47. Movement of cash into and out of a business is known as A) Cost of goods sold. B) Cash flow. C) Profit sharing. D) Operating expenses. Show Answer Correct Answer: B) Cash flow. 48. One way to show respect for foreign clients' cultural and social differences is to: A) Use slang and idioms frequently. B) Pronounce their names correctly. C) Always speak in your native language. D) Embrace cultural stereotypes. Show Answer Correct Answer: B) Pronounce their names correctly. 49. Brenda and Alan are meeting with new employees to explain the company's aims and objectives to them. A) Controlling. B) Organizing. C) Planning. D) Leading. Show Answer Correct Answer: D) Leading. 50. Information in an unorganized form (alphabets, numbers, or symbols) that have a relationship with current conditions, ideas, or knowledge A) Numbers. B) Quota. C) Statistics. D) Data. Show Answer Correct Answer: D) Data. 51. The primary reason businesses keep financial records is to A) Comply with federal laws. B) Determine if they have made a profit or loss. C) Make monthly payments on time. D) Keep track of debts owed. Show Answer Correct Answer: B) Determine if they have made a profit or loss. 52. Kemper Corporation continuously updates the firewalls on its web site to protect its customers' personal information from theft. Kemper's action helps build trust with its customers in relation to: A) Physical safety. B) Product tampering. C) Online security. D) Calculation errors. Show Answer Correct Answer: C) Online security. 53. Which of the following is NOT an example of a quality business? A) Greeting customers. B) Good working conditions for employees. C) Not returning customer phone calls. D) A clean store. Show Answer Correct Answer: C) Not returning customer phone calls. 54. What is the 1st step in the Human Resource Audit Process? A) Develop the audit questionnaire and collect the data. B) Provide feedback and evaluation. C) Develop an action plan. D) Define the responsibilities of the human resource department. Show Answer Correct Answer: D) Define the responsibilities of the human resource department. 55. The main difference between arbitration and mediation is that A) Arbitration involves a judgment. B) Arbitration is a non-binding process. C) Mediation involves a third party. D) Mediation applies to criminal cases. Show Answer Correct Answer: A) Arbitration involves a judgment. 56. A firm that has a centralized organization concentrates authority with ..... A) Individual contributors. B) Middle managers. C) Top Managers. D) Line managers. Show Answer Correct Answer: C) Top Managers. 57. Management theory that identifies the most effective practices for organizing and managing a business: A) Classical management. B) Behavioral management. C) Administrative management. D) Organizing. Show Answer Correct Answer: C) Administrative management. 58. The ..... is how many employees are directly under the authority of a particular manager. A) Span of control. B) Delegation. C) De-layering. D) Hierarchy. Show Answer Correct Answer: A) Span of control. 59. Which is not a drive in Lawrence and Nohria's motivation theory? A) Comprehend/Learn. B) Lead. C) Bond. D) Acquire. Show Answer Correct Answer: B) Lead. 60. Branding includes all the things related to the ..... of your business. A) Look, sound, and feel. B) Pictures, colors, and fonts. C) Tone, words, and ideas. D) Look, tone, and feel. Show Answer Correct Answer: D) Look, tone, and feel. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books