This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 2 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Measures the results of a process or a change such as sales, profits, and customer service levels. A) Predictive indicator. B) Post Indicator. C) Leading Indicator. D) Lagging Indicator. Show Answer Correct Answer: D) Lagging Indicator. 2. An ..... helps provide practical experience, establish professional relationships and introduce you to potential future work environments. A) Inventory. B) Associate's degree. C) Internship. D) Contract. Show Answer Correct Answer: C) Internship. 3. Misleading conduct can be shown when A) Businesses provide the product as expected. B) Businesses provide the ordered quantity of a product. C) Businesses provide a product that is not entirely made up of what it claims. D) Businesses advertise low prices for goods. Show Answer Correct Answer: C) Businesses provide a product that is not entirely made up of what it claims. 4. A business that is planning to introduce a new product will need a A) Start-up budget. B) Cash budget. C) Capital budget. D) Sales budget. Show Answer Correct Answer: A) Start-up budget. 5. Which of the follow is not an advantage of autocratic management style? A) Communication is direct. B) High regard for efficiency. C) Decision making is done with employees. D) Decision making is quick. Show Answer Correct Answer: C) Decision making is done with employees. 6. What are conceptual skills? A) Ability to speak, write, and listen effectively. B) Ability to formulate new ideas and think in abstract terms. C) Specific skills managers need to perform duties related to their area of management. D) Skills that enable a person to work effectively with others. Show Answer Correct Answer: B) Ability to formulate new ideas and think in abstract terms. 7. A partnership has ..... A) Between 1 and 20 owners. B) Between 2 and 50 owners. C) Between 2 and 20 owners. D) Between 2 and 15 owners. Show Answer Correct Answer: C) Between 2 and 20 owners. 8. Which of the following is an effect of overstaffing? A) Low morale. B) Exhausted workers. C) Inefficiency. D) Poor customer service. Show Answer Correct Answer: C) Inefficiency. 9. Fulfillment manager, import/export analyst, and inventory planner are ..... Positions? A) Office management. B) Business analytic. C) HR Management. D) Supply chain management. Show Answer Correct Answer: D) Supply chain management. 10. First-line managers deal more directly with ..... (people) than middle or top-level managers. A) Office supplies. B) Equipment. C) Employees. D) Sales revenue. Show Answer Correct Answer: C) Employees. 11. Potters Pots has a 26% share of the garden pots market in a local city. The market is worth $ 15, 000, 000 per year. What is the firm's annual sales revenue? A) $ 17, 250, 000. B) $ 3, 900, 000. C) $ 11, 100, 000. D) $ 1, 500, 000. Show Answer Correct Answer: B) $ 3, 900, 000. 12. The process of planning the physical arrangement of a facility is called A) Facilities Layout. B) Computer Aided Manufacturing. C) Computer Aided Design. D) Job Design. Show Answer Correct Answer: A) Facilities Layout. 13. What does it mean to figure out what your platform will be? A) Identify how you will take payment. B) Identify what your specific policies will be. C) Identify where your business will live online. D) Identify how you will ship your product. Show Answer Correct Answer: C) Identify where your business will live online. 14. Lean production allows a business to become more ..... A) Profitable. B) Costly. C) Savvy. D) Efficient. Show Answer Correct Answer: D) Efficient. 15. The quality of a measurement, referring to its ability to actually measure or predict what it intends to measure or predict. A) Effectiveness. B) Efficiency. C) Validity. D) Reliability. Show Answer Correct Answer: C) Validity. 16. The saying "form follows function" indicates that organizational design must fit with organizational ..... A) Objectives. B) Income. C) Facilities. D) Image. Show Answer Correct Answer: A) Objectives. 17. Which of the following Business Functions will organize production in a factory? A) Human Resource Management. B) Finance and Accounts. C) Marketing. D) Operations Management. Show Answer Correct Answer: D) Operations Management. 18. Critical skills necessary to perform the required work-related tasks of a position A) Hard Skills. B) Leading. C) Soft Skills. D) Controlling. Show Answer Correct Answer: A) Hard Skills. 19. Which one of the following is not a reason a business fails A) Lack of Money. B) Poor location. C) Poor management skills. D) Lack of time. Show Answer Correct Answer: D) Lack of time. 20. An efficiency ratio ..... A) Measures how profitable the organisation is. B) Measures how able to organisation is to pay of its short-term debts. C) Measures how well the capital invested into the company is being utilised. D) None of above. Show Answer Correct Answer: C) Measures how well the capital invested into the company is being utilised. 21. Businesses use organizational design to structure their ..... A) People, information, and technology. B) People, information, and competitors. C) Information, technology, and competitors. D) Technology, people, and competitors. Show Answer Correct Answer: A) People, information, and technology. 22. Leader who encourages workers to share in decision-making A) Autocratic. B) Work rules. C) Open leader. D) Democratic. Show Answer Correct Answer: D) Democratic. 23. Which of the following is NOT an example of nonverbal communication? A) Flashing lights, stop signs, and sirens. B) Colors, such as in traffic lights. C) Charts, diagrams, and pictures. D) All are examples of nonverbal communication. Show Answer Correct Answer: D) All are examples of nonverbal communication. 24. Customer complaints can affect a salesperson by A) Disappointing her/his friends and family. B) Making her/his day better. C) Helping her/him to earn a raise. D) Causing her/him to lose commission. Show Answer Correct Answer: D) Causing her/him to lose commission. 25. There are 4 key operations Management strategies. Which of the following is not one? A) Lean Manufactoring. B) Recycling of Materials. C) Inventory Management Systems. D) Environmental sustainability. E) Waste Minimisation. Show Answer Correct Answer: D) Environmental sustainability. 26. A sign or indication that something appears to be a problem is A) Alternative. B) Problem-solver. C) Solution. D) Symptom. Show Answer Correct Answer: D) Symptom. 27. The type of power that results from the manager's knowledge and skills is A) Identity. B) Position. C) Expert. D) Reward. Show Answer Correct Answer: C) Expert. 28. A disadvantage of owning your own business is A) Long work hours. B) Success. C) Doing what you love. D) Setting your own schedule. Show Answer Correct Answer: A) Long work hours. 29. Stated, measurable targets of how to achieve business aims are called? A) Business Objectives. B) Business Strategies. C) Business Goals. D) Business Principles. Show Answer Correct Answer: A) Business Objectives. 30. A manager may have to choose between spending money in either promoting the existing portfolio of products or in research and development for creating new innovative products A) Entrepreneur. B) Disturbance-handler. C) Resource allocator. D) Leader. Show Answer Correct Answer: C) Resource allocator. 31. Shawna is in charge of helping her company achieve its goals through the proper hiring and use of employees. Which type of business management and administration career does Shawna have? A) Supply chain management. B) Human resources management. C) Business analytics. D) Operations management. Show Answer Correct Answer: B) Human resources management. 32. There are 4 key factors to be considered in global sourcing. Which of the following is not one? A) Impact of currency exchange rates. B) Tariffs and importing restrictions. C) A range of individuals from various backgrounds. education and values. D) Legal and cultural differences. E) Political stability in developing nations. Show Answer Correct Answer: C) A range of individuals from various backgrounds. education and values. 33. A research study that occurs in a natural setting of an organization and where an independent variable is manipulated to determine its effects on dependent variables. A) Hawthorne Effect. B) Field Survey. C) Laboratory Experiment. D) Field Experiment. Show Answer Correct Answer: D) Field Experiment. 34. An important purpose of managemnt is to ..... the business. A) Achieve the objectives of. B) Compile the financial data of. C) Design advertising for. D) Prepare the books for. Show Answer Correct Answer: A) Achieve the objectives of. 35. Whose theory was "Two factor Theory" -motivators and hygiene factors A) Maslow. B) Herzberg. C) Taylor. D) Pink. Show Answer Correct Answer: B) Herzberg. 36. What occurs in the planning function of management? A) Coordinating all those involved to achieve the company of departmental goals. B) Comparing what was planned with the actual performance. C) Deciding what needs to be done and how it will be accomplished. D) Delegating duties to other employees in the company. Show Answer Correct Answer: C) Deciding what needs to be done and how it will be accomplished. 37. Which of the following is NOT a position in the Administrative Support pathway? A) Administrative assistant. B) Receptionist. C) Inspector. D) Customer service representative. Show Answer Correct Answer: C) Inspector. 38. What employee problem(s) must managers be prepared to deal with? A) An employee with serious financial difficulties,. B) Conflicts between employees. C) Problems with customers. D) All of the responses. Show Answer Correct Answer: D) All of the responses. 39. Executives are likely to spend most of their time: A) Planning. B) Controlling. C) Organizing. D) Staffing. Show Answer Correct Answer: A) Planning. 40. Which of the following is not a purpose of market research? A) Providing current information on the activity of the market. B) Establishing the likes and dislikes of customers to reduce the risk of product failure. C) Predicting future market behaviour that assists a business. D) To identify the sellers' needs and wants in order to understand selling patterns. Show Answer Correct Answer: D) To identify the sellers' needs and wants in order to understand selling patterns. 41. The authority to make decisions and to direct the performance of subordinates in production, sales, or finance-related activities. A) Ultimate Authority. B) Line Authority. C) Functional Authority. D) Centralized Authority. Show Answer Correct Answer: B) Line Authority. 42. Which of the following is a common way for a divisional organizational structure to be broken down: A) By territory. B) By job type. C) By manager. D) By function. Show Answer Correct Answer: A) By territory. 43. Pieces of information acquired by observing is called ..... A) Reports. B) Informal Communication. C) Memos. D) Active Listening. Show Answer Correct Answer: D) Active Listening. 44. Arbitration .....? A) Independent 3rd party which makes a final ruling on a dispute. B) Makes suggestions on how to resolve a dispute. C) Is an independent 3rd party helps facilitate conversation. D) Helps disputing parties make a decision. Show Answer Correct Answer: A) Independent 3rd party which makes a final ruling on a dispute. 45. Which of the following is an activity performed by businesses? A) Generating Ideas. B) Raising Capital. C) Keeping Records. D) All of the Above. Show Answer Correct Answer: D) All of the Above. 46. Relationship marketing pundits estimate that it costs five to ten times more to make sales to ..... than to ..... A) A supplier, an existing customer. B) A new customer, an existing customer. C) A new customer, a supplier. D) An existing customer, a new customer. Show Answer Correct Answer: B) A new customer, an existing customer. 47. A ..... organisational structure has few levels of hierarchy and tends to have a wide span of control. Decision making is decentralised A) Functional. B) Shamrock. C) Tall. D) Flat. Show Answer Correct Answer: D) Flat. 48. The management style where all decision making is centralised, little delegation, and communication is downwards is called? A) Consulative management style. B) Persuasive management style. C) Aurocratic management style. D) Centralised management style. Show Answer Correct Answer: C) Aurocratic management style. 49. The process of accomplishing the goals of an organization through the effective use of people and other resources: A) Leading. B) Staffing. C) Organizing. D) Management. Show Answer Correct Answer: D) Management. 50. The correct order of Maslow's Needs is: A) Physiological, Social, Safety, Self-Esteem, Self-Actualisation. B) Physiological, Social, Safety, Self-Actualisation, Self-Esteem. C) Physiological, Safety, Social, Self-Esteem, Self-Actualisation. D) Physiological, Safety, Social, Self-Actualisation, Self-Esteem. Show Answer Correct Answer: C) Physiological, Safety, Social, Self-Esteem, Self-Actualisation. 51. This is a production method normally associated with a special "one-off" order. It is the highest end of the market where the emphasis is on quality and originality A) Job production. B) Bathc production. C) Mass production. D) Cellular production. Show Answer Correct Answer: A) Job production. 52. An advantage of a VLE is ..... A) People may prefer face-to-face contact rather than virtual learning. B) It can be accessed at any time of the day in any location. C) A recognised qualification can be gained. D) None of above. Show Answer Correct Answer: B) It can be accessed at any time of the day in any location. 53. What is Chapter 7 called? (Holiday Homework chapter to read ..... ) A) Optimising Operations. B) Corporate Social Responsibility. C) An Introduction to Operations Management. D) An Introduction to Employees, Management and Operations. Show Answer Correct Answer: C) An Introduction to Operations Management. 54. Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing? A) Creative. B) People-focused. C) Continuous. D) Executive. Show Answer Correct Answer: B) People-focused. 55. The process of selecting a location for a business A) Job Design. B) Site Selection. C) Operating System. D) Facilities Layout. Show Answer Correct Answer: B) Site Selection. 56. In which stage of project management does the actual work of the project take place? A) Monitoring and controlling. B) Planning. C) Execution. D) Closing. Show Answer Correct Answer: C) Execution. 57. Dara is in charge of quality control at her company. Which type of business management and administration career does she have? A) Business analytics. B) Office management. C) Operations management. D) Human resources management. Show Answer Correct Answer: C) Operations management. 58. An organizational structure where jobs are assigned to units or departments by function. A) Functional Departmentalization. B) Product Departmentalization. C) Unit Departmentalization. D) Functional Organization. Show Answer Correct Answer: A) Functional Departmentalization. 59. A network of linked computers that covers a wide geographic area. A) Search engine. B) WAN. C) VoIP. D) LAN. Show Answer Correct Answer: B) WAN. 60. What is a set of standards of conduct which guide decisions and actions based on duties derived from core values? A) Culture. B) Values. C) Ideas. D) Ethics. Show Answer Correct Answer: D) Ethics. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books