This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 8 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 8 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Management is what a Manager does A) Peter F Drucker. B) Terry. C) Louis Allan. D) Henry Feyol. Show Answer Correct Answer: C) Louis Allan. 2. , the economic system of the United States, allows people to do business with a minimum of government interference A) Incorporation. B) Sole proprietorship. C) Free enterprise. D) Capitalism. Show Answer Correct Answer: C) Free enterprise. 3. Which of the following describes the functional organizational structure: A) It includes traditional departments, such as sales and marketing. B) It is separated by divisions, such as product or process. C) It is a combination of two other organizational structures. D) It is the newest organizational structure being used. Show Answer Correct Answer: A) It includes traditional departments, such as sales and marketing. 4. Which management function is described in the following situation:Marshall determines the type of workers he needs, locates qualified applicants, selects those to be hired, andassigns the new hires to a work area A) Controlling. B) Planning. C) Staffing. D) Directing. Show Answer Correct Answer: C) Staffing. 5. The management function that involves identifying and arranging the work and resources needed to achieve the goals that have been set is A) Organizing. B) Planning. C) Controlling. D) Implementing. Show Answer Correct Answer: A) Organizing. 6. Which of the following is a potential job position within banking services: A) Real estate developer. B) Public relations specialist. C) Insurance broker. D) Credit analyst. Show Answer Correct Answer: D) Credit analyst. 7. Which of the following is NOT an example of an operational plan? A) Setting monthly production levels. B) Watching Netflix. C) Developing a department budget. D) Planning inventory levels. Show Answer Correct Answer: B) Watching Netflix. 8. Which of the following is defined as getting goods or services from an outside supplier? A) Employee involvement. B) Off shoring. C) Outsourcing. D) Strategic planning. Show Answer Correct Answer: C) Outsourcing. 9. The desired culture a business wishes to establish is called? A) Observable corporate culture. B) Real coporate culture. C) Official corporate culture. D) Ideal coporate culture. Show Answer Correct Answer: C) Official corporate culture. 10. The staffing function is determine from the organizing function because staffing is A) The foundation of organizing. B) Optional. C) More important than organizing. D) Continuous. Show Answer Correct Answer: D) Continuous. 11. An individual that owns a business, is entitled to all profit after tax and is liable for losses is? A) Partnership. B) Private individual. C) Proprietor. D) Sole trader. Show Answer Correct Answer: D) Sole trader. 12. Process of setting goals and deciding how to accomplish them A) Controlling. B) Leading. C) Organizing. D) Planning. Show Answer Correct Answer: D) Planning. 13. Which of the following is an advantage of using the divisional organizational structure: A) It balances conflicting organizational objectives. B) It's unpredictable in nature. C) It can create better customer experiences. D) It can encourage competition. Show Answer Correct Answer: C) It can create better customer experiences. 14. Which is part of Personal Selling- A) Press Release. B) Sales Presentation. C) Direct Response. D) Broadcast. Show Answer Correct Answer: B) Sales Presentation. 15. How has social media affected marketing techniques? A) Selling them. B) Goods. C) Everyday by people, in places, with communication. D) Spread of information faster. Show Answer Correct Answer: D) Spread of information faster. 16. Moore's Law forecasts that the amount of data that could be processed by a computer chip would A) Triple about every three years. B) Triple about every few months. C) Double about every two years. D) Double about every 18 months. Show Answer Correct Answer: D) Double about every 18 months. 17. Top-level managers are also known as A) Supervisors. B) Specialists. C) Executives. D) Coordinators. Show Answer Correct Answer: C) Executives. 18. Today, working in teams A) Is a disaster. B) Is not common. C) Common. D) Declining. Show Answer Correct Answer: C) Common. 19. Espirit de corps means ..... A) Buyer beware. B) Service is our motto. C) Union is strength. D) Product is our strength. Show Answer Correct Answer: C) Union is strength. 20. In addition to being yours and written down, strong goals must have what three qualities? A) Specific, meaningful, and have a common thread. B) Singular, measurable, and have a foundation. C) Singular, meets a need, and have a time limit. D) Specific, measurable, and have a time limit. Show Answer Correct Answer: D) Specific, measurable, and have a time limit. 21. According to the Video presentations, which of the following careers is part of the Business Information pathway? A) Data warehousing specialist. B) Recruiter. C) Development and training specialist. D) Warehouse manager. Show Answer Correct Answer: A) Data warehousing specialist. 22. One action that an ethical business can take to help build the long-term trust and loyalty of its customers is to: A) Send daily opt-in e-mail messages to customers. B) Sell its customer list to third parties without permission. C) Implement a comprehensive customer privacy policy. D) Maintain detailed information about customers' transactions. Show Answer Correct Answer: C) Implement a comprehensive customer privacy policy. 23. Why do businesses need to advertise? A) To keep loyal customers. B) To take customers from competitors by tempting them to try a new product or service. C) Both options. D) None of above. Show Answer Correct Answer: C) Both options. 24. A pricing strategy is: A) Not worth worrying about until you generate a lot of customers. B) Determined by the consumer. C) The pricing policies or methods used by a business when deciding what to charge for its products. D) None of the above. Show Answer Correct Answer: C) The pricing policies or methods used by a business when deciding what to charge for its products. 25. Which of the following is the main purpose of management A) To create a pleasant working atmosphere. B) To reach a specific level of productivity. C) To obtain the needed resources. D) To accomplish the business's goals. Show Answer Correct Answer: D) To accomplish the business's goals. 26. What is the primary function of the Random Access Memory (RAM) component of a computer? A) Serves as a temporary holding area for files and programs. B) Reads the computer code that provide visual effects. C) Stores data and programs permanently. D) Enables the user to apply point and click commands. Show Answer Correct Answer: A) Serves as a temporary holding area for files and programs. 27. Which of the following is the term used to describe a barrier preventing minorities and women from rising to positions of power or responsibility? A) Steel curtain. B) Glass ceiling. C) Hard hurdle. D) Career ladder jobs, Careers & Education. Show Answer Correct Answer: B) Glass ceiling. 28. A corporation that owns a group of unrelated companies is called a A) Monopoly. B) Pool. C) Conglomerate. D) Corporation. Show Answer Correct Answer: C) Conglomerate. 29. Which of the following is the term used to describe the level to which someone is likely to gain employment and be successful in a career? A) Flexibility. B) Work-life balance. C) Morale. D) Employability. Show Answer Correct Answer: D) Employability. 30. Which of the following is a benefit of customer relationship management: A) A work force that does not commit errors. B) A decrease in customer advocacy. C) The ability to double the business's profits. D) The opportunity to create targeted marketing campaigns. Show Answer Correct Answer: D) The opportunity to create targeted marketing campaigns. 31. The money a business collects from sales is called ..... A) Profit. B) Gross balance. C) Revenue. D) Salary. Show Answer Correct Answer: C) Revenue. 32. Define level of staff turnover? A) The rate in which employees leave the business. B) The rate in which employees don't turn up to work. C) The amount of spins an employee can do in one minute. D) The rate in which employees leave the business and replaced. Show Answer Correct Answer: D) The rate in which employees leave the business and replaced. 33. Public listed companies can have up to ..... A) 200 shareholders. B) 50 shareholders. C) No maximum number of shareholders. D) 20 shareholders. Show Answer Correct Answer: C) No maximum number of shareholders. 34. Planning has three stages A) Briefing, tactical & operational. B) Strategic, tactical & operational. C) Appraisal, strategic & tactical. D) Summary, tactical & operational. Show Answer Correct Answer: B) Strategic, tactical & operational. 35. The practice of contracting with outside specialists to perform selected human resource functions. A) Consulting. B) Outsourcing. C) Off-shoring. D) Contracting. Show Answer Correct Answer: B) Outsourcing. 36. Which of the following is the best definition of a 'business'? A) Any organization involved in the production of a good or the provision of a service. B) Any organization that employs workers. C) Any organization that undertakes the selling of goods. D) A company that strives to earn profit for its owners. Show Answer Correct Answer: A) Any organization involved in the production of a good or the provision of a service. 37. This person would work in the personnel department of a business. He/She would be resp0onsible for hiring new employees. A) Administrative Services. B) Human Resources. C) Construction. D) Educational Administrator. Show Answer Correct Answer: B) Human Resources. 38. Which of the following is NOT one of the two levels of analysis used to determine what is required? A) Task analysis. B) Goal analysis. C) Organisational analysis. D) Persona analysis. Show Answer Correct Answer: B) Goal analysis. 39. Which is NOT an area of management responsibility A) Sales and marketing. B) Corporate social responsibility. C) Technology support. D) Human resources. Show Answer Correct Answer: B) Corporate social responsibility. 40. Roughly what percentage of new jobs are created by businesses with fewer than 500 employees? A) 60 Percent. B) 20 Percent. C) 40 Percent. D) 80 Percent. Show Answer Correct Answer: D) 80 Percent. 41. The ..... management function involves identifying & arranging the work and resources needed to achieve the goals that have been set. A) Organizing. B) Controlling. C) Staffing. D) Planning. Show Answer Correct Answer: A) Organizing. 42. When a manager gives guidance to employees to perform their tasks, he or she is said to be performing the task of ..... A) Organizing. B) Planning. C) Staffing. D) Leading. Show Answer Correct Answer: D) Leading. 43. ..... refers to a form of business that has a social purpose. The a ims may include improving human, social, or environmental well-being. A) Sole Proprietorship. B) Partnerships. C) Public corporation. D) Social Enterprises. Show Answer Correct Answer: D) Social Enterprises. 44. Mark feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied? A) Self-Actualisation. B) Physiological. C) Self-Esteem. D) Social. Show Answer Correct Answer: C) Self-Esteem. 45. To create a pleasant working atmosphere A) To serve as a link between top-level and first-line management. B) To establish long-term objectives for the company. C) To make sure projects meet deadlines. D) To prepare workers' daily schedules. Show Answer Correct Answer: A) To serve as a link between top-level and first-line management. 46. When a project's scope slowly gets bigger and bigger, it creates a challenge for project managers known as A) Resource deficiency. B) Communication gap. C) Budget overage. D) Project creep. Show Answer Correct Answer: D) Project creep. 47. Supply chain network design improves service and reduces cost by aligning purchasing, production, warehousing, inventory, and A) Transportation. B) Marketing. C) Promotion. D) The sales force. Show Answer Correct Answer: A) Transportation. 48. The most flexible organizational structure for a business is the A) Line organization. B) Matrix organization. C) Line-and-staff organization. D) Centralized organization. E) True. Show Answer Correct Answer: B) Matrix organization. 49. A manager is most likely to use financial reports to A) Make day-to-day decisions. B) Detect fraudulent practices. C) Decider whether to continue operations. D) Decide on the terms of a business loan. Show Answer Correct Answer: A) Make day-to-day decisions. 50. Which of the following is not a specific strategy to improve quality in production A) Quality focus. B) Quality control. C) Total quality management. D) Quality assurance. Show Answer Correct Answer: A) Quality focus. 51. If there is an irreconcilable difference between the company's checkbook and the bank balance, the accountant should: A) Contact the bank. B) Make an adjustment to Miscellaneous Expense. C) Wait until next month's statement arrives. D) Close the account. Show Answer Correct Answer: A) Contact the bank. 52. When considering where to locate, these are the factors that may make setting up or relocating abroad an attractive option for businesses A) Globalization. B) Push. C) Pull. D) Extension. Show Answer Correct Answer: C) Pull. 53. Small businesses are sometimes referred to as which of the following? A) All in the family businesses. B) Father and son businesses. C) Family owned and operated. D) Mom and pop businesses. Show Answer Correct Answer: D) Mom and pop businesses. 54. Strategic planning A) Is short-term planning. B) Determines how work will be done and who will do it. C) Short specific statement of purpose. D) Provides broad goals and direction for the business. Show Answer Correct Answer: D) Provides broad goals and direction for the business. 55. Which of the following accurately describes initiative? A) Being willing and able to adapt, learn and change. B) The ability or instinct to act or take charge independently. C) The strength of mind to carry on in the face of difficulty. D) Feeling the need to voluntarily pursue knowledge. Show Answer Correct Answer: B) The ability or instinct to act or take charge independently. 56. ..... is concerned with contractual, emotional, physical and practical relationships between employers and employees? A) Workplace relationships. B) Workplace relations. C) Human resources. D) Workplace trust. Show Answer Correct Answer: B) Workplace relations. 57. An authoritarian managing style is used when ..... A) You have very experienced employees. B) Tasks need to be done quickly. C) You ask for input from an employee. D) None of above. Show Answer Correct Answer: B) Tasks need to be done quickly. 58. A team discussion technique used to generate as many ideas as possible for solving a problem is known as ..... A) Creative thinking. B) Brainstorming. C) Idea storming. D) Nominal groupthink. Show Answer Correct Answer: B) Brainstorming. 59. Daniel works at 'Ebisu Motors' but has been given notice for his dismissal due to his ongoing unsatisfactory work performance. Which of the following is not a positive affect of EM dismissing Daniel? A) Culling non-productive employees. B) Change in structure. C) Loss of talent. D) Reduction in costs. Show Answer Correct Answer: C) Loss of talent. 60. What is the appropriate distance for social space? A) 2-4 inches. B) 4-12 feet. C) 4-12 inches. D) 2-4 feet. Show Answer Correct Answer: B) 4-12 feet. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books