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Business Management Quiz 9 (60 MCQs)

Quiz Instructions

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1. Which employee in the Business, Management, and Administration career cluster would most likely work in a cubicle?
2. Name that concept:Every organization operates in a range of environments in which its role may be interpreted differently. These expectations affect planning, decision-making and strategy implementation. Within an organization, values and backgrounds influence what stakeholders focus on and how they work.
3. Which of the following help individuals in low-income economies to establish their own businesses?
4. Performance management strategies include?
5. People buy from those they .....
6. Which is an example of publicity?
7. Successful leaders
8. A manager studies the business's previous sales statistics (data) as well as the sales forecast before making purchasing decisions. What type of resource is the manager using? (What is another word for data? )
9. The practice of performing peripheral activities internally, within the company (the opposite of outsourcing)
10. Manager Aniya helps an employee work the computer, count the money in a cash drawer and prepare a bankdeposit is demonstrating
11. Analyzing information and making decisions about what needs to be done:
12. Which of the following is a benefit of brand promise:
13. What kind of customer would make the following statement: "I just don't know which of these my girlfriend would like best. I had better come back at another time." ?
14. We will cut employee injuries by 50% with our new safety protocol training
15. Maslow's Self-Actualisation Needs are similar to which of the Four Drives?
16. Many people make the mistake of thinking that customer relationship management refers solely to
17. The purpose of planning for the future is to ensure which of the following?
18. Marketing Mix:Product (preparation for next week) We will learn about the Product Life Cycle (PLC)-How many stages are in the PLC?
19. During-the-sale touch points should be designed to
20. One of the characteristics of a formal structure is .....
21. What is another name for Hertzberg two theory motivation theory
22. What do teaching and nursing have in common?
23. Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?
24. The cost of designing a reliable, durable product is a(n) ..... cost.
25. Starting small in your business means you may NOT be able to:
26. Which of the following is an important function of mid-level management:
27. Methods of determining wages and conditions?
28. Career advancement is a motivational strategy that can apply to which 2 theories?
29. The quantity of goods that a firm has on hand. A complete list of items such as property, goods in stock, or the contents of a building is the definition of .....
30. Authority in an organization is delegated
31. Which of the following is not a TQM essential component?
32. Management theory that studies the way work is organized and the procedures used to complete a job in order to increase worker productivity
33. A study relating to the fixing of the working hours with rest periods to recoup the energy while performingin a job is called .....
34. The idea that most people seek to meet the lower-level needs before they address higher-level needs is most closely associated with .....
35. Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom?
36. Define 'working capital'
37. Which of the following is one way business can be categorized?
38. A democratic leader
39. When the hybrid vehicle was introduced, it was an example of a project that
40. Management is the art and science of decision making and leadership .....
41. Tony works for a large insurance company. His job is to support the company president, schedule his/her appointments, and answer his/her phone calls. Tony works in
42. An innovation so important that it may change the industry itself
43. Question 11 (1 point)What occurs in the planning function of management?
44. Which of the following is not a KPI from our study design
45. Which of the following is not an aim of quality management?
46. Price for products that are popular often will .....
47. What management function is being described in the following situation:David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
48. Which of the following is a true statement regarding project managers:
49. The manner and approach of providing direction, plans and motivation is called?
50. Rich works the cash register at a retail store. The store is unusually busy today, and Rich'sline has grown long. A woman at the back of the line remarks loudly, "This is absolutelyridiculous!" Rich's customer is
51. What is human relations?
52. At work, Amanda makes sure she resolves conflict quickly and listens to all sides. What is she accomplishing?
53. What type of business structure consists entirely of work group and teams which perform an organization's work?
54. A ..... structure is composed of self-contained units or divisions.
55. Brynn manages employees who are new on the job and need quite a bit of supervision. Therefore, she can only supervise a few employees at once. Brynn's span of control is
56. On an organizational chart a direct line of authority is indicated by a ..... line.
57. Piece Rate System is contributed by
58. The consistency or repeatability of measurement.
59. How many employees are in a small business?
60. A manager's team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining
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