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Business Management Quiz 3 (60 MCQs)

Quiz Instructions

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1. A general term that refers to the movement of information from one location to another electronically is
2. A sampling method that involves placing all employees in the sample population and drawing the sample at random.
3. Taking visitors to dinner and attending ribbon-cutting ceremonies are part of the
4. Which of the following is not a typical business objective?
5. A person who is paid to perform management functions within a particular job
6. Sammy is observing her employees as they put together furniture. Sammy is
7. Hospital CEO, nursing home manager, and medical clinic manager are all classified as which business management career
8. A list of steps to be followed for performing certain work is a
9. Fatima spends most of her time planning and leading at work. She is considered as a ..... manager.
10. Which is the characteristic of a traditional work team
11. An ..... chart shows how the business is structured and who is in charge of who.
12. What protects you in the event that you harm someone or damage any of their property?
13. Managers who are responsible for producing goods and services for a company
14. Which business strategy am I? Providing unique products and services in ways that are widely valued by buyers (i.e. high quality, extraordinary service, innovative designs, etc).
15. The ratio of outputs to inputs during production
16. What is the purpose of affirmative action legislation?
17. Which of the following is probably the least important factor in becoming an entrepreneur?
18. Which of the following are the three major areas of customer complaints?
19. The project manager controls what the project will and will not do, known as the project's
20. Which tasks would be performed by someone in an Administration and Information Support career?
21. Which form of promotion is generally emphasized for complex, technical products sold to industrial users?
22. This assumes people are generally lazy and will avoid work if they can: .....
23. What is not an example of financial motivation?
24. A broad guideline for managers to follow when dealing with important areas of decision making is called
25. Which of the following drives could be satisfied with bonuses or performance-related pay?
26. Thomas is listening to his employees' ideas about how to improve their time management. What directing activity is Thomas engaging in?
27. Devising strategy to expand the business internationally is .....
28. Stacey works at a fancy gift shop. Many of the items in the shop are expensive collectibles, and Stacey is very knowledgeable about them. Today, a man comes in looking for a gift for hiswife. Stacey offers to help, but he just grunts at her and turns his back. Stacey's customer is
29. Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?
30. Which of the following is not a characteristic of a service
31. The accumulated knowledge and skills of human beings and the total value of each person's education and acquired skills are called .....
32. To demonstrate a customer-service mindset, employees must believe that customersdeserve their
33. To avoid pitfalls in planning, managers should
34. What management function is being described in the following situation:Tatyana, atop-level manager, identifies jobs to be performed, assigns responsibility for them, establishesdepartments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
35. ..... production involves transforming raw materials into goods.
36. Which of the following tasks would a manager complete when organizing?
37. Which of the following could be used to satisfy Maslow's Self-Esteem Needs?
38. This method reduces the amount of stock held by ensuring products are made only when ordered
39. How would you classify a manager that's in charge of a department?
40. Managing reservations, banquets and housekeeping are examples of duties for which business management career?
41. To manage time efficiently, supervisors must be able to
42. Process of recruiting, hiring, training, evaluating, and compensating employees
43. What is one of the purposes of having business policies?
44. Maintenance and repairs is an operations activity that includes
45. The stated duty to deal with something, having control over someone, OR the opportunity or to act independently and make decisions without authorization
46. Gross Domestic Product is calculated by .....
47. Which of the following jobs are not easily replaced by automation and technology?
48. Franklin reviews financial data of a company to ensure accurate and complete information. Which job title does he most likely have?
49. If a manager sees that actual expenses are exceeding budgeted amounts, he or she should immediately .....
50. Which of the following accounting statements answers the question, "How profitable is the firm? "
51. Which of the following is something you should NOT concern yourself with when making an ethical decision?
52. In Maslows Hierarchy, physiological needs refer to:
53. As managers are faced with many of the challenges presented by a multicultural workplace, there is a greater need for ..... toward issues.
54. Electronic digital computers were developed in the
55. What should salespeople do when they must cope with customers who are being disagreeable?
56. Carpal tunnel syndrome is a health problem related to the
57. A business must have a ..... that parties follow to resolve resolutions
58. Entrepreneurs .....
59. A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects
60. A financial plan used to determine when to replace or purchase fixed assets.
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