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Business Management Quiz 1 (60 MCQs)

Quiz Instructions

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1. Gradual loss of value because of wear and tear.
2. They bargain with supplier, customers and others for better quality, lower prices, better delivery and prices etc.
3. According to the Business Video presentations, which of the following is NOT a typical task in the Administrative Support pathway?
4. This is a type of business where investors own shares called stock
5. Operations management strategies and practices do not include
6. The first level of management in a company is typically:
7. Of the five value dimensions, which has been called the most important factor in long-term success?
8. A customer asks a salesperson about a specific advertisement in last Sunday's newspaper. Which of the following would help the salesperson to assist the customer?
9. A customer-service mindset means that a business considers providing excellent customerservice to be
10. Which function of management involves reviewing the performance of employees?
11. Original facts and figures that businesses generate.
12. In this function, managers must make sure that the business has sufficient resources to achieve its objectives.
13. When an organization relocates one or more of its processes to another country, usually to save on costs.
14. Which of the following are examples of intellectual property that are protected by trade-secret legislation:
15. Which management style would work best with employees who have their own specialized jobs and are expert in them?
16. What are the four components of the business process?
17. The idea "survival of the fittest" is expressed in the
18. Which of the following is not a key management skill?
19. Having clear customer relationship management goals before putting a program into place helps businesses to avoid
20. Which of the following is an example of a middle manager?
21. Why should employees act as if customers are their employers?
22. Which of the following describes small businesses?
23. James is creating a list of monthly job duties for the managers in his section.
24. A management style that uses delegation requires .....
25. A manager decides how many and what kind of people a business needs to meet it's goals and then recruits, selects, and trains the right people in this role.
26. Conducting a semi-annual employee evaluation with all staff
27. Which level of needs (Maslow) could be satisfied by organising team building activities?
28. Jill's company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is .....
29. The invention of machines that allowed for the faster processing of raw materials began the transformation of work and business and led to
30. One of the most important aspects of project management involves .....
31. It is the level of management whose work is to supervise a small work group composed of non-managerial workers.
32. Innovations or new ideas tend to come from .....
33. The part of staffing that involves seeking out and attracting qualified potential job candidates is called?
34. When raw materials enter and finished products leave with little or no human intervention, it is called?
35. The government agency that anyone looking to help with starting a business is the
36. Bottling machines are usually considered as .....
37. The ability to influence individuals and groups to cooperatively achieve common goals
38. Which of the following forms of income would be considered unearned income:
39. A private sector business is owned by?
40. The Sherman Anti-trust Act and the Interstate Commerce Commission were both attempts to
41. All authority can be traced in a direct line from the top to the bottom in
42. A basic truth or law: .....
43. Issues around globalisation center on .....
44. Two significant advantages to using CAD are:
45. Entrepreneurship is
46. Which of the following is generally used by companies with fewer than 50 employees?
47. Claims against assets.
48. ..... occurs when a business cuts back on operations to focus on its core activities. This way does not need to employ as many workers.
49. Edgar Schein described three levels of organisational culture:
50. A business improves its technology so it can better meet customer wants and needs. This results from a business activity known as
51. A type of power often invested in experienced or well-liked employees is
52. Which is NOT a strategy to develop new business opportunities domestically?
53. An example of this sampling method is:Being in a room and interviewing first 20 people you see. What type of sampling is that?
54. A partnership combines the expertise and resources of?
55. A career in ..... involves helping an organization manage its people. This includes hiring, training, compensation, administering benefits and handling personal information.
56. The ability to influence individuals and groups to achieve organizational goals is
57. The Contingency-Approach consists of
58. Jerry's Chicken Shack's secret sauce has made the business very popular along the east coast. Other restaurants want the recipe so that they can steal some of Jerry's business. Jerry's secret sauce needs to be protected as a
59. ..... determined the "one best way" of performing a task or series of task.
60. Which of the can lead to a culture clash?
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