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Business Management Quiz 11 (25 MCQs)

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1. A manager who provides leadership within the company or interacts with others outside the organization is said to be working within his or her _____
2. The main focus of human relation theory is on
3. Father of Scientific Management
4. Exists when the relationship between the human resource department and the line managers is one of providing advice and counsel and when the authority for deciding what to do is shared.
5. Managers need what type of skills?
6. Which of the following is not a benefit of an organization chart?
7. College presidents, school superintendents, and school principals are all classified as which business management career?
8. When a business publicly pledges to provide all of its customers with quick, courteous service, what is it doing?
9. Refers to the behaviour and attitude of the manager when making decisions, directing and motivating staff and when implementing plans to achieve business objectives.
10. Corporate planning consists
11. Which of the following statements regarding a business plan is true?
12. This person would work in a business and would help promote the company's good image, as well as represent the company to the news media.
13. All authority can be traced in a direct line from the top to the bottom in
14. Strategic planning
15. The first task in the HR management activity of staffing is
16. Knowledge workers are people who
17. Melanie is showing a group of new employees how to perform work-related task. What staffing activity is Melaine performing?
18. TQM's major emphasis is on
19. A commision or bonus is an example of a form of
20. Which is/ are argument against Corporate Social Responsibility?
21. When managers are grouping related tasks into departments or teams, they are
22. "Business ethics is related with the test of values or social values. " Who said it?
23. Caitlin is doing a walk-through to be sure that all the employees are on target to complete the company goals. Which function of management is this?
24. Which of the following is not one of the five steps of the delegation process?
25. Industrial markets can change due to which of the following?
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