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Business Management Quiz 25 (25 MCQs)

Quiz Instructions:

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1. Which of the following is an activity performed by businesses?
2. Which section of the business plan describes the business?
3. Which of the following is an example of a brick and mortar store?
4. One way to show respect for foreign clients' cultural and social differences is to
5. How many functions of management do most managers carry out?
6. Which of the following is a common customer relationship management practice
7. Which mode of transport in a logistic management is more profitable?
8. Which of the following is NOT a characteristic of the products produced by a MANUFACTURING business?
9. _____ is a strategy to ensure that employees are selected, used and developed in the most effective way
10. Which of the following is NOT a step in the problem-solving process?
11. There are two categories of outputs. What are they?
12. A main goal of customer experience management is creating
13. The careful, objective study of management decisions and procedures in order to improve the operation of businesses and organizations
14. Which of the following is not a reason to start up a business?
15. Managing the office administrative support services to help the office run more smoothly is an example of a job duty for which business management career?
16. A human resource accounting measure that represents the costs of recruiting, selecting, and training the present employees.
17. "Administrative services" is a term sometimes used to refer to as?
18. The first step in developing a business plan is to _____
19. Which of the following is an example position in the General Management pathway?
20. Which term describes a distinct group of customers with similar characteristics and similar needs or wants?
21. The degree to which workers are free from the direct influence of a supervisor and can exercise discretion in scheduling their work and in deciding how it will be done.
22. Goals specify future needs, plans specify
23. In the business world, HR stands for
24. Financial incentives include
25. As an employee of a business at JA BizTown, you wil receive two paychecks and need to _____ them in the bank.
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