This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 21 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 21 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A systematic way to explore the consequences of specific choices using computer software A) Solution Resolution. B) Symptom. C) Management Information System. D) What-If Analysis. Show Answer Correct Answer: D) What-If Analysis. 2. Interviewing applicants and training new employees are part of a manager's daily ..... activities. A) Communicate. B) Hierarchy. C) Staffing. D) Sensitivity. Show Answer Correct Answer: C) Staffing. 3. Which stage of production does operations management apply to? A) Primary. B) Secondary. C) Tertiary. D) All of them. Show Answer Correct Answer: D) All of them. 4. Which of the following types of information does a company need customer input to obtain: A) Types of products purchased. B) Amount of money spent. C) Suggestions for new products. D) Dates of store visits. Show Answer Correct Answer: C) Suggestions for new products. 5. A disadvantage of flow production A) Wide range of tolls needed. B) Expensive to set up flow-line machinery. C) High levels of stocks at each production stage. D) High unit production costs. Show Answer Correct Answer: B) Expensive to set up flow-line machinery. 6. Jon is always telling Petra what to do, but Petra doesn't know whether or not Jon is her superior. Petra's company needs A) To evaluate the results of organizing. B) To adopt division of labor. C) To implement the scalar principle. D) To use a divisional structure. Show Answer Correct Answer: C) To implement the scalar principle. 7. Brent is working with a new employee to assist the employee in ways to manage her time better. A) Controlling. B) Planning. C) Leading. D) Organizing. Show Answer Correct Answer: C) Leading. 8. The Era of Scientific Management is A) 1880-1932. B) 1880-1931. C) 1880-1930. D) 18880-1933. Show Answer Correct Answer: C) 1880-1930. 9. Which of the following is a characteristic of qualitative research? A) It is objective. B) The researcher is not a part of the process. C) Key questions focus on 'How many? '. D) Key questions focus on 'Why? '. Show Answer Correct Answer: D) Key questions focus on 'Why? '. 10. Which is NOT a management strategy to respond to KPIs? A) Staff training. B) Increased investment in technology. C) Cost cutting. D) Reducing opening hours. Show Answer Correct Answer: D) Reducing opening hours. 11. Products that come in from another country. A) Domestic. B) Trade. C) Import. D) Export. Show Answer Correct Answer: C) Import. 12. Which visual tool reveals customer perceptions of a product or a brand in relation to others in the market? A) Product Position Map. B) Product Life Cycle. C) Ansoff Matrix. D) BCG Matrix. Show Answer Correct Answer: A) Product Position Map. 13. Someone who is subject to the authority and control of another person A) Employee. B) Manager. C) Supervisor. D) Subordinate. Show Answer Correct Answer: D) Subordinate. 14. Who would be best suited to analyze budgets, create reports, explain information to others, and handle internal company procedures and finances? A) Business Analyst. B) Receptionist. C) Manager. D) Marketing Agent. Show Answer Correct Answer: A) Business Analyst. 15. To be effective, goals must be A) General. B) Achievable. C) Independent from each other. D) All of the responses. Show Answer Correct Answer: B) Achievable. 16. ..... transfers and applies existing forms of thinking and problem-solving to new scenarios. A) Innovative creativity. B) Process innovation. C) Positioning innovation. D) Adaptive creativity. Show Answer Correct Answer: D) Adaptive creativity. 17. Customer relationship management can help a business to identify its A) Best-selling products. B) Most talented employees. C) Financial strengths and weaknesses. D) Most valuable customers. Show Answer Correct Answer: D) Most valuable customers. 18. How many stages are their in Locke and Latham's goal setting cycle? A) 2. B) 4. C) 5. D) 3. Show Answer Correct Answer: C) 5. 19. Termination of an employee where there is no longer sufficient work for them to perform is called? A) Retrenchment. B) Redundancy. C) Termination. D) Being fired. Show Answer Correct Answer: B) Redundancy. 20. A human resource accounting measure that represents the costs of recruiting, selecting, and training the present employees. A) Core Competency. B) Human Resource Accounting. C) HR Metrics. D) Outlay Cost. Show Answer Correct Answer: D) Outlay Cost. 21. ..... is an incorporated business with a minimum of two, and a maximum of 50 private Shareholders. A) Private limited company. B) Partnership. C) Public company. D) Social Enterprise. Show Answer Correct Answer: A) Private limited company. 22. The process of collecting HR metrics and presenting them to managers in a useful format. Sometimes referred to as an HR scorecard. A) HR Competencies. B) HR Metrics. C) HR Dashboard. D) HR Scorecard. Show Answer Correct Answer: C) HR Dashboard. 23. Which style is often most appropriate when decisions need to be made quickly? A) Autocratic. B) Participative. C) Laissez-faire. D) Consultative. Show Answer Correct Answer: A) Autocratic. 24. Which of the following is a function of knowledge mapping software A) Seeing who is responsible for a task. B) Locating the person with the most knowledge on a particular subject. C) Preventing former employees from accessing company knowledge. D) Querying data to retrieve information. Show Answer Correct Answer: B) Locating the person with the most knowledge on a particular subject. 25. Middle Level Management A) Carries out decisions from top level management. B) Also known as the CEO or President. C) Responsible for day to day activities. D) None of above. Show Answer Correct Answer: A) Carries out decisions from top level management. 26. What can cause changes in industrial markets? A) Consumer behavior. B) Colorful behavior. C) Cooperative behavior. D) None of above. Show Answer Correct Answer: A) Consumer behavior. 27. Which financial ratio shows whether a firm can meet its current debts comfortably? A) Inventory turnover. B) Return on sales. C) Return on investment. D) Current ratio. Show Answer Correct Answer: D) Current ratio. 28. Change in a business can have an impact on ..... stakeholders A) No. B) Some. C) Many. D) All. Show Answer Correct Answer: D) All. 29. Type of influence one has because others think he/she has their best interests in mind. A) Expert influence. B) Reward influence. C) Identity influence. D) Position influence. Show Answer Correct Answer: C) Identity influence. 30. When a business communicates customer-centric values and ideals to its employees on a consistent basis, it is developing its A) Corporate culture. B) Trademarks. C) Technology. D) Organizational structure. Show Answer Correct Answer: A) Corporate culture. 31. ..... is an extension of subcontracting, however, it involves using a business outside the home country. A) Outsourcing. B) Offshoring. C) Relocating. D) Locating. Show Answer Correct Answer: B) Offshoring. 32. This management function includes setting standards for work, evaluating performances and solving problems that prevent certain task from being completed. A) Planning. B) Organizing. C) Leading. D) Controlling. Show Answer Correct Answer: D) Controlling. 33. This process deals with the ongoing process of setting performance standards, measuring them, and comparing them for future goals. A) Planning. B) Directing. C) Controlling. D) Organizing. Show Answer Correct Answer: C) Controlling. 34. An analysis that examines the political, economic, social, and technological factors in an organization's environment. A) PEST Analysis. B) Competitor Analysis. C) Regression Analysis. D) SWOT Analysis. Show Answer Correct Answer: A) PEST Analysis. 35. Examples of top level managers include all the following except ..... A) CEO (Chief Executive officer). B) CFO (Chief Financial Officer). C) President. D) All of them are top level managers. Show Answer Correct Answer: D) All of them are top level managers. 36. In which Career Cluster are librarians classified? A) Business Management & Administration. B) Information Technology. C) Education and Training. D) Hospitality and Tourism. Show Answer Correct Answer: C) Education and Training. 37. The driving force of business, provided by risk-taking individuals which combines the other factors of production is called A) Land. B) Labor. C) Capital. D) Enterprise. Show Answer Correct Answer: D) Enterprise. 38. Analyzing information and making decisions about what needs to be done is the management function known as A) Leading. B) Controlling. C) Planning. D) Organizing. Show Answer Correct Answer: C) Planning. 39. Which of the following is NOT a suggested major for human resources managers? A) Personal administration. B) Labor relations. C) Accounting. D) Organizational communication studies. Show Answer Correct Answer: C) Accounting. 40. Which of these programs is a screen-oriented interactive program which enables a user to lay out data on screen? A) Prezi Pro. B) Lotus Notes. C) Microsoft PowePoint. D) Kspread. Show Answer Correct Answer: D) Kspread. 41. Controlling, leading, organizing, and planning are the four ..... of management A) Objectives. B) Characteristics. C) Cornerstones. D) Functions. Show Answer Correct Answer: D) Functions. 42. The careful, objective study of management decisions and procedures in order to improve the operation of businesses and organizations A) Study of Management. B) Management Science. C) Management Strategy. D) Management Behavior. Show Answer Correct Answer: B) Management Science. 43. Most ..... departments plan and provide regular safety training, place posters and materials in the workplace to remind workers to follow safety procedures, and monitor work to identify and correct possible safety problems. A) Manufacturing. B) Health. C) Planning. D) Human Resources. Show Answer Correct Answer: D) Human Resources. 44. Using past data and trends to predict future demand A) Forecasting. B) Microsoft Excel Skills. C) Just in Time. D) Automated Production Line. Show Answer Correct Answer: A) Forecasting. 45. The goods that a business has in stock to sell are called ..... A) Inventory. B) Services. C) Extra. D) Products. Show Answer Correct Answer: A) Inventory. 46. What are supervisors and managers not usually responsible for in a company? A) Performing actual jobs in departments. B) Upholding the mission statement of the company. C) Providing guidance to employees. D) None of above. Show Answer Correct Answer: A) Performing actual jobs in departments. 47. New information not yet included in a management information system can be gathered by A) Asking employees. B) Conducting research. C) Asking what-if questions. D) Reviewing company records. Show Answer Correct Answer: B) Conducting research. 48. Which management function is described in the following situation:Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area A) Controlling. B) Directing. C) Planning. D) Staffing. Show Answer Correct Answer: D) Staffing. 49. Where does Marketing Occur? A) Everyday by people, in places, with communication. B) Marketing occurs wherever customers are located. C) Both of them. D) None of above. Show Answer Correct Answer: C) Both of them. 50. What technological advancement has made project management software accessible no matter where employees are located? A) Automation. B) Augmented reality. C) Cloud computing. D) Radio frequency identification. Show Answer Correct Answer: C) Cloud computing. 51. A widely used financial tool is A) Policy. B) Standard. C) Budget. D) Goal. Show Answer Correct Answer: C) Budget. 52. Which career professional is not part of the Business, Management, and Administration career cluster? A) Business Accountant. B) Human Resources Director. C) Mathematics Instructor. D) Assistant to the Chief Executive Officer. Show Answer Correct Answer: C) Mathematics Instructor. 53. Business Management can be done A) Your mom. B) Anyone who qualifies. C) You. D) By anyone. Show Answer Correct Answer: B) Anyone who qualifies. 54. Satisfaction or Service Quality Gaps occur when the customer's ..... of service and ..... are not aligned. A) Perception, desires. B) Perceptions, expectation. C) Expectations, desires. D) Ideals, actions. Show Answer Correct Answer: B) Perceptions, expectation. 55. Which category of roles does Sara the store manager use when she makes up the weekly schedule for her employees? A) Interpersonal. B) Decisional. C) Informational. D) Liaison. Show Answer Correct Answer: B) Decisional. 56. ..... innovation refers to the use or perception of a new product ..... where it sits in the market and how it is perceived. A) Adaptive creativity. B) Positioning. C) Product. D) Process. Show Answer Correct Answer: B) Positioning. 57. Which of the following would be the most likely cause of customer complaints? A) Institutional ads. B) Product quality. C) Price reductions. D) Extended hours. Show Answer Correct Answer: B) Product quality. 58. In comparison to large businesses, small businesses A) Can usually charge lower prices. B) Can provide more personalized customer service. C) Focus on products that meet the needs of a large group. D) Have less frequent contact with their customers. Show Answer Correct Answer: B) Can provide more personalized customer service. 59. Which age group is projected to increase in the workforce by the greatest percent between 2010 and 2050? A) 16-24. B) 25-40. C) 41-54. D) 55 and over. Show Answer Correct Answer: D) 55 and over. 60. To plan successfully, managers need to A) Communicate unilaterally. B) Communicate effectively and solicit involvement from others. C) Communicate with other managers. D) Write the plan down. Show Answer Correct Answer: B) Communicate effectively and solicit involvement from others. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books