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Business Management Quiz 15 (60 MCQs)

Quiz Instructions

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1. The response of people behaving differently when they are receiving attention is known as
2. Helping to resolve a dispute between two workers in the department is an example of which business management function?
3. An evaluation of how well the human resources department is performing its responsibilities and objectives.
4. Which of the following is an external factor that impacts the Human Resource Plan?
5. Which type of degree requires 120 Hours of coursework, some of which is general and some of which is based on your major?
6. According to Herzberg, which of the following is likely to increase worker motivation?
7. What is NOT a skill that a leader must have?
8. The way people consciously or unconsciously change messages is called .....
9. Network of linked computers that serves users in a single building or building complex.
10. Which function of management involves dividing work into manageable segments in order to achieve goals?
11. The first and foremost function of management is .....
12. The original cost of an asset less its accumulated depreciation is the
13. ..... innovation exists when new products are created or existing products are improved.
14. Study of the movements of both the workers and the machine to eliminate wasteful movement is .....
15. An examination of demographic and social forces influencing the long-term composition of the labor force and the future availability of employees.
16. What is another term for horizontal organization?
17. Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ..... function of management.
18. The process where formal authority is passed down through the hierarchy is called?
19. Analyzing the solutions involves
20. What should employees do to maintain a customer-service mindset?
21. Customers have the right to expect employees to be
22. This type of culture is where a few individuals retain the essential power.
23. Which of the following is a career area in marketing:
24. The selection and training of individuals for specific job functions and delegating them the assosciated responsibilities
25. Leaders have ambition and persistence in reaching goals. They are self-starters who plan what they want and do it, this is called
26. Which of the following is NOT a barrier to effective decision making?
27. What is Company A's market share if its sales revenue amount to $ 100 million in an industry with annual sales of $ 500 million?
28. A disadvantage to line authority is that the managers have ..... who help with their responsibilities.
29. The money a business owes and the payments it makes for credit purchases are recorded in the
30. Which statement is INCORRECT about firewalls?
31. ..... is the concept that ll businesses have an obligation to operate in a way that will have a positive impact on society.
32. A system used to record, classify, summarize and report the financial position of a business is known as which of the following?
33. Industrial markets can change due to which of the following?
34. When a business publicly pledges to provide all of its customers with quick, courteous service, what is it doing?
35. Labour redeployment is .....
36. Helping individuals obtain financing for a home or borrow funds for their child to attend college are examples of duties for which business management career?
37. A complaint is any expression of
38. Steve manages employees who are highly skilled and need little supervision. Therefore, he can supervise quite a few employees at once. Steve's span of control is
39. A forecast or sales revenue a company expects to receive for a specified period.
40. Which of the following is not one of the 6 types of businesses?
41. The interrelationship between management styles and skills provide opportunity to assess .....?
42. A(n) ..... is an invention or creation that is brand new.
43. Dun & Bradstreet is an example of a business that supports other businesses by providing
44. You can recognize a true brand promise if it
45. Of the five value dimensions, which focuses on being able to do things "fast" consistently?
46. A cash flow plan that assigns an expense to every dollar of your income, wherein the total income minus the total expenses equals zero
47. What is the advantage of internal recruitment?
48. Dividing a large sales territory into 2 smaller territories and assigning managers and salespersons to the territory is part of which management function?
49. First step in planning is
50. The facts and figures that businesses generate are called .....
51. What is a private sector business that distributes profit to benefit the community rather than individual shareholders called?
52. Select the sentence below that has been correctly written .....
53. Competency based training is?
54. Which of the following is a true statement regarding touch points:
55. Which of the following is NOT considered good behavior where business ethics are concerned?
56. Money invested in a business by investors who form partnerships or groups to pool investments.
57. Which is not a strategy related to quality management?
58. A manager must provide directions and vision to inspire employees. This is called .....
59. Eva works at a hotel registration desk. When a customer was checking in tonight, Evareminded him that checkout time would be 11:00 a.m. "No, it's not!" he exclaimed. "It's alwaysat 11:30!" Eva's customer is
60. Involved in intellectual, knowledge-based activities that generate and share information, e.g. R & D
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