This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 14 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 14 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is an example of a non-profit organization? A) Salvation Army. B) Beauty Salon. C) ITT Technical Institute. D) Amazon. Show Answer Correct Answer: A) Salvation Army. 2. Which type of sampling involves the first group surveyed suggesting other people they know to participate in a similar survey? A) Snowballing. B) Stratified sampling. C) Cluster sampling. D) Random sampling. Show Answer Correct Answer: A) Snowballing. 3. Which career pathway describes the two main aspects of the Business, Management, and Administration career cluster? A) Management and Budgeting. B) Secretarial and Administration. C) Management and Administration. D) Marketing and Business. Show Answer Correct Answer: C) Management and Administration. 4. This intellectual property protects ownership of all forms of artistic media such as literary works, music, films A) Trade dress. B) Patent. C) Copyright. D) Trademark. Show Answer Correct Answer: C) Copyright. 5. Which of the following types of control provides feedback after activity is completed in order to prevent further deviations? A) Concurrent control. B) Feedback control. C) Preventative control. D) Corrective control. Show Answer Correct Answer: D) Corrective control. 6. Which of the following is not an area of management responsibility? A) Finance. B) Fundraising. C) Operations. D) Sales and marketing. Show Answer Correct Answer: B) Fundraising. 7. How does promotion benefit customers? A) Causes them to postpone buying decisions. B) Helps them to select appropriate products. C) Requires them to spend more on products. D) Enables them to identify their buying decisions. Show Answer Correct Answer: B) Helps them to select appropriate products. 8. Overseeing/managing an aspect of an operations system is ..... A) Operations management. B) Marketing technique. C) Manufacturing services. D) Productivity. Show Answer Correct Answer: A) Operations management. 9. Eduardo would like to find a job in the Marketing pathway of the Business, Management, and Administration career cluster. He attended his local community college and earned his associate's degree. Which career choice is available to Eduardo given his highest level of education? A) Marketing Manager. B) Advertising Manager. C) Sales Manager. D) Sales Representative. Show Answer Correct Answer: D) Sales Representative. 10. What is the best advice to keep in mind as you grow your business? A) Grow at the speed of cash. B) Grow as quickly as you can. C) Hire extra help so you can make more money. D) Use debt to help you grow faster. Show Answer Correct Answer: A) Grow at the speed of cash. 11. The balance achieved in an employment exchange where the rewards offered by an organization are roughly equivalent to the contributions that an employee is required to make. A) Inducements-Contributions Balance. B) Competitive Advantage. C) Employment Exchange. D) Internal Integration. Show Answer Correct Answer: A) Inducements-Contributions Balance. 12. Including the domain name for a company's website on a managers' business cards is an example of A) Site promotion. B) Telecommunications. C) Web hosting. D) Social networking. Show Answer Correct Answer: A) Site promotion. 13. What is a common method of recruitment to link employee referrals? A) Networking. B) Advertising. C) Recruiting. D) None of above. Show Answer Correct Answer: A) Networking. 14. A graphic designed to provide a quick view of key financial performance indicators is called a(n) A) Bar chart. B) Economic infographic. C) Financial dashboard. D) Balance sheet. Show Answer Correct Answer: C) Financial dashboard. 15. Which is an activity associated with the organizing function of management? A) Determining the division of labor. B) Inspecting the quality of outputs. C) Providing employees with feedback. D) Developing a mission statement. Show Answer Correct Answer: A) Determining the division of labor. 16. Another name for investment bank is ..... A) Underwriter. B) Commercial Bank. C) Venture Capitalist. D) Factor. Show Answer Correct Answer: A) Underwriter. 17. The three common constraints on a project are scope, budget, and ..... A) Laws. B) Technology. C) Ability. D) Time. Show Answer Correct Answer: D) Time. 18. Mark is unhappy with the way his new shirt wrinkles, and he shows it to the salesperson.Mark's complaint is an example of a A) Hidden complaint. B) False accusation. C) Difficult customer. D) True complaint. Show Answer Correct Answer: D) True complaint. 19. What is the cooperative action and effort of a group of people acting together? A) Teamwork. B) Groupwork. C) Cooperation. D) None of above. Show Answer Correct Answer: A) Teamwork. 20. Research and analyse business environments is what step in a typical policy development process A) 4. B) 1. C) 2. D) 3. Show Answer Correct Answer: C) 2. 21. There are two categories of outputs. What are they? A) Goods and values. B) Goods and services. C) Services and services. D) Goods and things. Show Answer Correct Answer: B) Goods and services. 22. A disadvantage of the line and staff authority structure is that it can lead to ..... A) Line-staff conflict. B) Overstaffing. C) Staff turnover. D) Understaffing. Show Answer Correct Answer: B) Overstaffing. 23. Which of the following is NOT a career in the finance industry? A) Insurance Agent. B) Marketing professional. C) Loan Officer. D) Credit Analyst. Show Answer Correct Answer: B) Marketing professional. 24. Specific indicators that are used to measure progress or achievement. A) HR Dashboard. B) HR Metrics. C) HR Accounting. D) HR Scorecard. Show Answer Correct Answer: B) HR Metrics. 25. What does PDS stand for in terms of insurance? A) Product Disclosure Statement. B) Policy Disclosure System. C) Product Differentiation System. D) Policy Differentiation Statement. Show Answer Correct Answer: A) Product Disclosure Statement. 26. Which of the following best describes Theory X? A) Workers dislike their work and must be supervised closely. B) Workers are all self-motivated. C) Neither A or B. D) None of above. Show Answer Correct Answer: A) Workers dislike their work and must be supervised closely. 27. Although people skills are the key to become a successful HR professional, ..... skills are important as well. A) Reading. B) Math. C) Technical. D) Writing. Show Answer Correct Answer: C) Technical. 28. If there was a decrease in "rate of productivity growth" as a KPI, is this a good result or a bad result? A) Good Result. B) Bad Result. C) Neutral. D) None of above. Show Answer Correct Answer: B) Bad Result. 29. Principles of Locke & Latham's theory A) Clear, specific, challenging (not overwhelming), feedback. B) Specific, measurable, attainable, relevance, time. C) Acquire, bond, learn, defend. D) Clarity, challenge, commitment, task complexity, feedback. Show Answer Correct Answer: D) Clarity, challenge, commitment, task complexity, feedback. 30. A method of dispute resolution in which the FWC makes a legally-binding decision. A) Grievance Procedure. B) Mediation. C) Conciliation. D) Arbitration. Show Answer Correct Answer: D) Arbitration. 31. Which of the following terms refers to the flow of authority within an organization: A) Division of labor. B) Functional structure. C) Chain of command. D) Innovation. Show Answer Correct Answer: C) Chain of command. 32. Nick is the CEO of a business. The vice presidents of marketing, product development, finance, and operations all report to him, and they each have their own teams made up of several employees. This is a ..... structure. A) Specialized. B) Divisional. C) Functional. D) Matrix. Show Answer Correct Answer: C) Functional. 33. The level of management that decides the goals of the business, how to meet them and how to use the company resources is ..... A) Supervisory. B) Senior. C) Middle. D) Conceptual. Show Answer Correct Answer: B) Senior. 34. Involves comparing products or services against the products or services of competitors A) Kanban. B) Benchmarking. C) Quality circle. D) Continuous improvement. Show Answer Correct Answer: B) Benchmarking. 35. The triple bottom line, or other factors that operations managers need to consider fall into three categories: A) Economic, Psychological and Ecological. B) Economic, Etiological and Social. C) Economic, Psychological and Environmental. D) Economic, Social and Environmental. Show Answer Correct Answer: D) Economic, Social and Environmental. 36. Bryan is conducting a monthly analysis to see if his section has performed all the tasks and objectives they set for the month. A) Planning. B) Organizing. C) Leading. D) Controlling. Show Answer Correct Answer: D) Controlling. 37. Which function of management involves creating goals, objectives, and ways to achieve them? A) Organizing. B) Planning. C) Leading. D) Controlling. Show Answer Correct Answer: B) Planning. 38. Which of the following is probably NOT a mid-management job? A) Marketing manager. B) Vice-president of human resources. C) Customer service manager. D) Information technology manager. Show Answer Correct Answer: B) Vice-president of human resources. 39. What is leadership? A) Ability to tell people what to do. B) Ability to sit back and let people do the work. C) Ability to do whatever you want. D) Ability to influence individuals and groups to accomplish important goals. Show Answer Correct Answer: D) Ability to influence individuals and groups to accomplish important goals. 40. Laws that support organizations to take action to eliminate discrimination are A) Equal Opportunity Laws. B) Equal Organizations Laws. C) Equal Employment Laws. D) Equal Opportune Laws. Show Answer Correct Answer: A) Equal Opportunity Laws. 41. Which of the following factors should be considered by a company when developing its management strategy? A) The type and characteristics of the business. B) The type of work and the workers in the company. C) The business environment. D) All of these factors should be considered. Show Answer Correct Answer: D) All of these factors should be considered. 42. A combination of different advertising strategiesthat allows you to achieve specific goals for your product. A) Product Mix. B) 4 P's Mix. C) Strategy Mix. D) Promotional Mix. Show Answer Correct Answer: D) Promotional Mix. 43. Which of the following is NOT an important human relations skill needed by leaders and managers? A) High level of education. B) Communication. C) Team building. D) Self understanding. Show Answer Correct Answer: A) High level of education. 44. The person responsible for the execution of a construction project. Construction managers must be available-often 24 hours a day-to deal with delays, bad weather, or emergencies at the jobsite. A) Funeral Director. B) Construction Manger. C) Administrative Services Manager. D) Health Service manger. Show Answer Correct Answer: B) Construction Manger. 45. When Andrew helps Mrs. Green select a product, he summarizes Mrs. Green's request in his own words to clarify his understanding. Andrew is engaging in: A) Active listening. B) Creative thinking. C) Idle conversation. D) Nonverbal communication. Show Answer Correct Answer: A) Active listening. 46. Modelling Expected Behavior is part of which managerial function? A) Planning. B) Leading. C) Controlling. D) Organizing. Show Answer Correct Answer: B) Leading. 47. A secured, private network that companies need in order to share selected information with selected people outside the organization is an A) Extranet. B) Intranet. C) EIS. D) ISP. Show Answer Correct Answer: A) Extranet. 48. "I'm lovin' it" is one of McDonald's famous brand A) Touch points. B) Promises. C) Slogans. D) Logos. Show Answer Correct Answer: C) Slogans. 49. An organization with a wide span of control usually A) Gives little control to the CEO. B) Has a lack of middle managers. C) Uses a divisional organizational structure. D) Does not give managers enough direct reports. Show Answer Correct Answer: B) Has a lack of middle managers. 50. How many steps are there in a typical policy development process? A) 8. B) 6. C) 5. D) 7. Show Answer Correct Answer: D) 7. 51. What is a "market share" ? A) The percentage of total sales of product that is sold by a company in the marketplace. B) The same thing as a share of stock. C) Like a ride share but for businesses. D) How much you can change your prices when demand changes. Show Answer Correct Answer: A) The percentage of total sales of product that is sold by a company in the marketplace. 52. John D. Rockefeller and Andrew Carnegie are similar in that they both are A) Fair businessmen who treated their workers well. B) Philanthropists. C) Made huge fortunes in the automobile industry. D) Former military members. Show Answer Correct Answer: B) Philanthropists. 53. Planning the involves longer time frame and the entire organizations goals is called A) Contingency. B) Strategic. C) Tactical. D) Organized. Show Answer Correct Answer: B) Strategic. 54. What is the tern for revenue left over after paying business costs? A) Profit. B) Gross pay. C) Loss. D) Inventory. Show Answer Correct Answer: A) Profit. 55. Effective leaders have certain qualities that are helpful in creating a productive work environment. These qualities include ..... A) Integrity. B) Team oriented. C) Preseverance. D) All of the above. Show Answer Correct Answer: D) All of the above. 56. Name that concept:Every business decision has moral implications. These consequences can be significant for internal and external stakeholders and the natural environment. A) Strategy. B) Innovation. C) Change. D) Ethics. Show Answer Correct Answer: D) Ethics. 57. ..... is the principle in which an employee should have only one supervisor to whom he/she is responsible. A) Chain of command. B) Span of control. C) Single supervision. D) None of above. Show Answer Correct Answer: A) Chain of command. 58. When a business takes advantage of the huge wage difference between workers doing the same job but in a different area of the world. A) Downshifting. B) Homeworking. C) Offshoring. D) Teleworking. Show Answer Correct Answer: C) Offshoring. 59. Job specific skills are know as A) Math skills. B) Basic skills. C) Communication skills. D) Skills of the trade. Show Answer Correct Answer: D) Skills of the trade. 60. What are the disadvantage of online selection? A) Relies on the applicant giving honest answers to the test questions or tasks. B) Doesn't assess actual skill. C) Test technical skills but not broader skills. D) It may not be secure. Show Answer Correct Answer: D) It may not be secure. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books