This quiz works best with JavaScript enabled. Home > General Knowledge > Economy > Business > Business Management – Quiz 13 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 13 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. The perception that the public holds about a company. A) Workplace Environment. B) Company Spotlight. C) Company Image. D) Workplace Climate. Show Answer Correct Answer: C) Company Image. 2. Why should businesses undertake regular risk assessments of their business operations? A) To minimise hazards and issues that might create future business loss. B) Because they are told to. C) To give staff something to do. D) To understand how to fix issues that arise. Show Answer Correct Answer: A) To minimise hazards and issues that might create future business loss. 3. This person would work outside, often wearing a hard hat. He/She would manage building projects. A) Construction. B) Farm Operations. C) Public Relations. D) Health management. Show Answer Correct Answer: A) Construction. 4. Managing the office administrative support services to help the office run more smoothly is an example of a job duty for which business management career? A) Education adminstrator. B) Public relations manager. C) Administrative services manager. D) Human resource manager. Show Answer Correct Answer: C) Administrative services manager. 5. The task word "Evaluate" means ..... A) Pros and cons. B) Provide reasons to support your answer. C) Pros and cons and a judgement. D) Explain using examples. Show Answer Correct Answer: C) Pros and cons and a judgement. 6. Advertising falls under which of the following categories in marketing: A) Marketing communications. B) Marketing research. C) Merchandising. D) Professional selling. Show Answer Correct Answer: A) Marketing communications. 7. When considering employment opportunities in business, individuals should consider their A) Wants and needs. B) Time and money. C) Health and safety. D) Talents and skills. Show Answer Correct Answer: D) Talents and skills. 8. One way for employees to demonstrate a service orientation to customers is to reinforce verbal communication with: A) Vast personal knowledge. B) Effective pricing plans. C) Positive body language. D) Good training methods. Show Answer Correct Answer: C) Positive body language. 9. Because of a business's organizational design, its employees are able to work together to come up with a brand-new product. The business's employees are engaged in: A) Authority. B) Competition. C) Division of labor. D) Innovation. Show Answer Correct Answer: D) Innovation. 10. Mason is the vice president of marketing at his company. He directly supervises everyone who works in the department. Mason has ..... authority. A) Line. B) Functional. C) Staff. D) Divisional. Show Answer Correct Answer: A) Line. 11. What is Strategic Management? A) Strategic management is a leadership style where managers are less directive and involve employees in decision-making. B) Strategic management is where managers don't involve employee decision making. C) Strategic management is where you manage strategically. D) Strategic management is where you don't manage strategically. Show Answer Correct Answer: A) Strategic management is a leadership style where managers are less directive and involve employees in decision-making. 12. This occurs when all major decision making is maintained within a small group of managers operating close to the head of the business. A) Bureacracy. B) De-layering. C) Centralisation. D) Delegation. Show Answer Correct Answer: C) Centralisation. 13. The basic concepts and fundamental principles of decent human conduct. A) Priorities. B) Values. C) Ethics. D) Knowledge. Show Answer Correct Answer: C) Ethics. 14. Search engines are used to locate information on A) The Internet. B) Extranets. C) Intranets. D) All of these. Show Answer Correct Answer: A) The Internet. 15. Which of the following does a business plan NOT do? A) Establish month-to-moth steps to profitably operate the business. B) Identify necessary legal procedures for business start-up. C) Name chief officers of the business. D) Convince investors and lenders the business will be profitable. Show Answer Correct Answer: C) Name chief officers of the business. 16. Abilities managers need to understand and work well with people is ..... A) Human Relations Skills. B) Conceptual Skills. C) Technical Skills. D) All of the above. Show Answer Correct Answer: A) Human Relations Skills. 17. ..... managers receive broad, general strategies and policies from the top management, which they then transform into specific goals and plans for first-line managers to implement. A) General. B) Top level. C) Lower level. D) Middle level. Show Answer Correct Answer: D) Middle level. 18. Where does marketing exist? A) Only in stores. B) Wherever a product is sold to the customer. C) In customer's mail. D) On the Internet. Show Answer Correct Answer: B) Wherever a product is sold to the customer. 19. Which of the following could be used to satisfy Maslow's Self-Actualisation Needs? A) Provide employees with a free lunch at work. B) Introduce flexible working hours so staff can start their working day later. C) Provide training so that staff can perform new tasks at work. D) Introduce an 'Employee of the Month' Award. Show Answer Correct Answer: C) Provide training so that staff can perform new tasks at work. 20. All of the people and organizations that might purchase a product is call a A) Market. B) SBA. C) Consumer. D) Trade group. Show Answer Correct Answer: A) Market. 21. Today working in teams is A) Common. B) Rare. C) Unusual. D) Declining. Show Answer Correct Answer: A) Common. 22. What project-management activity involves determining when project tasks should be performed? A) Processing. B) Scheduling. C) Monitoring. D) Evaluating. Show Answer Correct Answer: B) Scheduling. 23. Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks and ..... A) Injunction. B) Attrition. C) Authority. D) Initiative. Show Answer Correct Answer: C) Authority. 24. An external organisation that represents and offers advice to employees A) Human Resource Manager. B) Fair Work Commission. C) Union. D) Employer Associations. Show Answer Correct Answer: C) Union. 25. Business responsibility can include responsibility to whom, apart from simply following laws? A) The business world. B) The elderly. C) The public school system. D) Society. Show Answer Correct Answer: D) Society. 26. What are small businesses sometime referred as? A) Mom and pop businesses. B) Unsuccessful businesses. C) Short-term businesses. D) None of above. Show Answer Correct Answer: A) Mom and pop businesses. 27. Which of the following is not a business resource? A) Natural. B) Capital. C) Human. D) Man-made. Show Answer Correct Answer: D) Man-made. 28. A parent company of a franchise is known as: A) Franchisee. B) Franchisor. C) Big Daddy. D) All of the Above. Show Answer Correct Answer: B) Franchisor. 29. Which of the following is not a type of business? (best answer) A) Sole Tader. B) Small Business. C) Social Enterprise. D) Public Listed Company. Show Answer Correct Answer: B) Small Business. 30. Because production occurs continuously throughout the year, Frito Lay company can best be described as using A) A labor intensive operating system. B) A successful operating system. C) An intermittent flow operating system. D) A continuous flow operating system. Show Answer Correct Answer: D) A continuous flow operating system. 31. When people encounter difficulties in being promoted to management above a certain level, they have encountered a ..... A) Promotion ceiling. B) Legal barrier. C) A glass ceiling. D) Sticky floor. Show Answer Correct Answer: C) A glass ceiling. 32. Private investors who fund start-up businesses A) Debt financers. B) Angel investors. C) Equity financing. D) Venture capitalists. Show Answer Correct Answer: B) Angel investors. 33. An operating budget includes projected A) Sales. B) Costs. C) Profits. D) All of these. Show Answer Correct Answer: D) All of these. 34. Two way communication ..... A) Encourages discussion and feedback. B) A hierarchical approach to management. C) Is closed to two people in management. D) Problem solving between indivuduals. Show Answer Correct Answer: A) Encourages discussion and feedback. 35. Which of the following examples best illustrates the creative aspect of directing: A) A manager instructs employees to develop a new website. B) A supervisor tries to determine why his employees aren't getting along. C) A CEO directs a manager, who directs lower level employees. D) A supervisor spends time getting to know each employee individually. Show Answer Correct Answer: A) A manager instructs employees to develop a new website. 36. By making changes in policies or resolving conflicts in the workplace, a manager is working within his or her ..... A) Interpersonal role. B) Required role. C) Decision-making role. D) Information-related role. Show Answer Correct Answer: C) Decision-making role. 37. A set of rules that identifies the values that members of the organization, and especially its leaders, consider to be important. A) Corporate Governance. B) Cultural Values. C) Code of Ethics. D) Human Resource Value. Show Answer Correct Answer: C) Code of Ethics. 38. Whose theory was scientific management? A) Adams. B) Taylor. C) Maslow. D) Pink. Show Answer Correct Answer: B) Taylor. 39. Which of the following questions is NOT something to be concerned about when hiring an employee? A) Is this a part-time or full-time position?. B) How will you handle overtime, holidays, sick time, and vacations?. C) How often will you pay an employee?. D) How often will you provide a free lunch?. Show Answer Correct Answer: D) How often will you provide a free lunch?. 40. Which of the following is not a BM Theory of Motivation? (AOS2) A) Goal Setting Theory (Locke & Latham). B) Hierarchy of Needs (Maslow). C) Attachment Theory (Harlow). D) Four Drive Theory (Lawrence & Nohria). Show Answer Correct Answer: C) Attachment Theory (Harlow). 41. What type of business insurance protects you from damage to your equipment. A) Professional insurance. B) Liability insurance. C) Property insurance. D) Health Insurance. Show Answer Correct Answer: C) Property insurance. 42. Which of the following documents is drafted in the planning stage of project management: A) Lessons-learned document. B) Project charter. C) Work breakdown structure. D) Statement of work. Show Answer Correct Answer: C) Work breakdown structure. 43. Successful entrepreneurs tend to have all the following characteristics EXCEPT A) Energetic. B) Hesitant. C) Creative. D) Goal-oriented. Show Answer Correct Answer: B) Hesitant. 44. Which of the following would be appropriate to include at the very beginning of a research report: A) The scientific conclusion. B) The research question. C) The paper's appendix. D) The research findings. Show Answer Correct Answer: B) The research question. 45. Which of the following is a true statement about projects: A) They create goods, not services. B) They rely on traditional management structures. C) Their processes are more important than their results. D) They are short-term undertakings. Show Answer Correct Answer: D) They are short-term undertakings. 46. Microsoft program used in business to store and sort data. A) WORD. B) EXCEL. C) POWERPOINT. D) None of above. Show Answer Correct Answer: B) EXCEL. 47. The lowest level of management is A) Upper management. B) Senior management. C) Middle management. D) Supervisory management. Show Answer Correct Answer: D) Supervisory management. 48. Which of the following is no longer a consideration in customers' buying decisions for many products: A) Price. B) Store location. C) Quality. D) Customer service. Show Answer Correct Answer: A) Price. 49. Kate works closely with all the company's departments to develop computer software programs that enhance the business's ability to communicate and obtain data. Kate works in the area of A) Corporate management. B) Marketing communications. C) Business information technology. D) Insurance and risk management. Show Answer Correct Answer: C) Business information technology. 50. A statement of financial position that reports a company's assets, liabilities, and equity as of a specific point in time, such as the end of the company's fiscal year. A) Balance Sheet. B) Cash Flow Statement. C) Outlay Costs. D) Income Statement. Show Answer Correct Answer: A) Balance Sheet. 51. Brenda and Alan are meeting with new employees to explain the company's aims and objectives to them. Which function of management is this? A) Leading. B) Planning. C) Controlling. D) Organizing. Show Answer Correct Answer: A) Leading. 52. Which of the following statements regarding a business plan is true? A) It should be revised yearly. B) It never needs to be revised. C) Lenders don't consider them when funding a business. D) A business plan is not necessary. Show Answer Correct Answer: A) It should be revised yearly. 53. A company has a goal to launch a new product. After setting this goal, company management needs to A) Evaluate the effectiveness of this goal. B) Determine the work needed to accomplish it. C) Assign tasks to different departments. D) Design an organizational chart. Show Answer Correct Answer: B) Determine the work needed to accomplish it. 54. Emphasizing customer service can help a business to be: A) Competitive. B) Possessive. C) Innovative. D) Objective. Show Answer Correct Answer: A) Competitive. 55. What is it called when there is a commitment to an organisation conducting their business in an ethical manner and take responsibility for social, economic and environmental consequences and situations-now and in the future. A) Social Corporate Responsibility. B) Responsibility of Socials. C) Responsibility. D) Corporate Social Responsibility. Show Answer Correct Answer: A) Social Corporate Responsibility. 56. This is an overall summary, or a sales pitch, of all your business offers. A) Marketing plan. B) Executive summary. C) Business plan. D) Mission statement. Show Answer Correct Answer: B) Executive summary. 57. Checking products against quality standards at regular intervals is known as A) Total Quality Management. B) Quality Control. C) Common Sense. D) Quality Assurance. Show Answer Correct Answer: B) Quality Control. 58. Which of the following supply chain collaboration techniques helps a company reduce transportation costs: A) Reduced inventory levels. B) Reduced supply costs. C) Integrated IT solutions. D) Shipment consolidation. Show Answer Correct Answer: D) Shipment consolidation. 59. Two managers who possess the same leadership qualities will probably respond to a specific situation in A) Exactly the same way. B) Different ways. C) According to their positional power. D) All of the responses. Show Answer Correct Answer: B) Different ways. 60. Supervisors who use ..... management are more directive and controlling. A) Tactical. B) Formal. C) Strategic. D) Ethical. Show Answer Correct Answer: A) Tactical. ← PreviousNext →Related QuizzesEconomy QuizzesGeneral Knowledge QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books