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Business Management Quiz 44 (25 MCQs)

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1. Theory X is a theory of
2. When talking with a customer it is important to find what the customer
3. Many business management and administration (BMA) careers involve dealing with employees, customers, or vendors, but which type of BMA career is all about people?
4. Which of the following is the type of decentralisation?
5. A banking institution is well-suited for a divisional organizational structure broken down by
6. Standing plans that furnish broad guidelines for channeling management thinking in specified direction are called
7. Customer complaints can affect a salesperson by
8. A leader must contain which of these characteristics?
9. What is a benefit to using teams to make decisions?
10. Which is NOTa management skill?
11. Business responsibility can include responsibility to whom, apart from simply following laws?
12. Prevents women and minorities from moving up in the world of business
13. Planning, organizing, leading, and controlling are the four _____ of management.
14. Which of the following technology strategies could be appropriate for a small clothing retailer?
15. Which of the following management function specifies goals to be achieved and decides in advance the appropriate actions to achieve those goals?
16. According to the Business Video presentations, which of the following is an important time period in the history of management?
17. In management, a primary organizing activity is?
18. A 'discuss' question on the exam, means I am required to?
19. In which stage of project management does risk analysis take place?
20. A business human resources department is responsible for coordingating the _____ for employees.
21. _____ is a direct response to a specific, unpredictable event.
22. The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called _____
23. Which of the following is the employer - employee authority relationship that follows the chain of command
24. Leaders have ambition and persistence in reaching goals. They are self-starters who plan what they want to do and then do it. This leadership trait is called
25. What protects you in the event that you harm someone or damage any of their property?
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