Marketing Management Quiz 44 (20 MCQs)

Quiz Instructions

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1. Rechargeable batteries are an example of what type of innovation?
2. This includes all the experiences the customer will have on the way to obtaining and using the offering.
3. Components of a laptop are examples of
4. A means of encouraging appropriate workplace behavior in order to improve employee performance.
5. Companies pursue ..... as their major price objective if they are plagued with overcapacity, intense competition, or changing consumer wants.
6. Choose the concept to the following definition:It consists of the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers.
7. Which of the following statements is true of spreadsheets:
8. Why does a company measure productivity?
9. Give clear directions; Be consistent; Treat employees fairly; Be firm when necessary; Set a good example; Delegate responsibility; Foster teamwork; Be ethical.
10. ..... are an important link within the company's overall "value delivery system" since they supply the resources required by the company to produce its merchandise and service.
11. Products that move back to the manufacturer for recycling or refurbishing are moving through ..... channels.
12. Product information gathered from Internet use is:
13. Manny has a new idea for a new cleanser that would decrease the time in cleaning tiled floors. He thinks this product would be better than any cleanser currently on the market. Which of the four Ps should these investors consider first?
14. Why is it important for businesses to monitor customer purchases?
15. This includes the packaging, style, feature, quality, and the brand name of the product.
16. Identify the type of market research data based on the characteristics below:Data that can help company's understand consumer wealth, demographic data (US Census), etc to drive business decisions.
17. Which of the following is an example of descriptive research?
18. In an economy, individuals, businesses and the government have a variety of choices on which to spend their money. Once the choice is made, the alternative choices given up are considered:
19. What is the term used to describe the coordination of all marketing strategies in a company known as product, price, place and promotion?
20. Kegiatan "simplified & applied territory management concept" dan "exhibition standardization" termasuk kedalam marketing mix strategy yang mana?