Marketing Management Quiz 31 (20 MCQs)

Quiz Instructions

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1. All things used in producing goods or services; a source of aid or support that may be drawn upon when needed.
2. Which concept of marketing emphasis on availability and affordability of the product-
3. It is when a customer develops a commitment to a brand and becomes a repeat buyer-sometimes for life.
4. You were just hired at PetSmart to be a cashier. Your job includes running the cash register and assisting customers with their needs. This job is an example of the ..... marketing function.
5. Given the formula for stock turnover as Net Sales / Average inventory. Use algebra to solve the following problem:What was the average inventory if the stock turnover rate is 5 and the net sales were $ 76, 850?
6. Which one of the following is a "Generic" name of product?
7. The promotion of products or brands through one or more forms of electronic media correctly defines which of the following?
8. Large companies normally manage quite different businesses, each requiring its own strategy known as .....
9. Services are simultaneously produced and consumed. This is different from goods because goods can be .....
10. How can the salesperson try to reduce the number of customer complaints about the products customers buy?
11. Primary research is:
12. The external environment .....
13. When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as:
14. Under what circumstances would it be appropriate for a person to send a letter of application to a business?
15. Which of the following characteristics is shared by advertising and publicity:
16. ..... is an organized set of procedures and routine.
17. Which of the following items might be included in a marketing plan's appendix?
18. ..... is a key ingredient in the philosophy of marketing; it occurs when people give up something in order to receive something that they would rather have.
19. Alma is preparing a presentation about her department's budget to make to the company president. She wants to use a visual representation of the budget that shows parts in relation to the whole. Alma should consider using a
20. It refers to amount of money, which a customer has to pay to buy a product.