This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 70 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 70 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following can change the context of a word? A) Eye-contact. B) Volume. C) Posture. D) Emphasis. Show Answer Correct Answer: D) Emphasis. 2. Katherine is determining the objectives for her company for the year. What function of management is this? A) Planning. B) Leading. C) Organizing. D) Controlling. Show Answer Correct Answer: A) Planning. 3. The sector that provides intellectual, knowledge-based activities to generate and share information, eg R & D, consultancy services and scientific research. A) Primary. B) Secondary. C) Quaternary. D) Quinternary. Show Answer Correct Answer: C) Quaternary. 4. A human resource manager who is required to understand all of the major personnel functions and how they interact with other business functions. A) Human Resource Manager. B) Human Resource Specialist. C) Human Resource Administrator. D) Human Resource Generalist. Show Answer Correct Answer: D) Human Resource Generalist. 5. How many functions of management do most managers carry out? A) Two. B) Three. C) Four. D) One. Show Answer Correct Answer: C) Four. 6. Customer relationship management increases sales and profits by increasing A) Prices. B) Product quality. C) Customer loyalty. D) Competition. Show Answer Correct Answer: C) Customer loyalty. 7. The ability to motivate individuals and groups to accomplish important goals is called A) Leadership. B) Management. C) Influence. D) Initiative. Show Answer Correct Answer: A) Leadership. 8. The number of subordinates assigned to a supervisor. A) Staff Authority. B) Centralized Authority. C) Span of Control. D) Division of Labor. Show Answer Correct Answer: C) Span of Control. 9. A performance management strategy in which an employee reflects on their own performance. A) Self-Evaluation. B) Management by Objectives. C) Appraisal. D) Employee Observation. Show Answer Correct Answer: A) Self-Evaluation. 10. Businesses with customer-service mindsets are usually able to A) Achieve their goals. B) Hire more employees. C) Reduce their expenses. D) Satisfy their vendors. Show Answer Correct Answer: A) Achieve their goals. 11. There are 4 effective performance management strategies. Which of the following is NOT one of them? A) Appraisals. B) MBO. C) Employee observation. D) Self-evaluation. E) Employee satisfaction. Show Answer Correct Answer: E) Employee satisfaction. 12. Unique skills or resources that give an organization a competitive edge. A) Core Competency. B) Competitive Advantage. C) Competitor Analysis. D) Centralized Authority. Show Answer Correct Answer: A) Core Competency. 13. Which of the following is NOT one of the factors that determines the effectiveness of a supervisor? A) The quality of work of the supervised employees. B) The efficient use of the company's resources. C) An increase in the company's total profits. D) The satisfaction of the supervisor's employees. Show Answer Correct Answer: C) An increase in the company's total profits. 14. This is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services. A) Advertising. B) Personal Selling. C) Promotion. D) Public Relations. Show Answer Correct Answer: C) Promotion. 15. Movement of cash into and out of a business is known as A) Profit sharing. B) Cost of goods sold. C) Operating expenses. D) Cash flow. Show Answer Correct Answer: D) Cash flow. 16. One way to show respect for foreign clients' cultural and social differences is to: A) Use slang and idioms frequently. B) Pronounce their names correctly. C) Always speak in your native language. D) Embrace cultural stereotypes. Show Answer Correct Answer: B) Pronounce their names correctly. 17. Brenda and Alan are meeting with new employees to explain the company's aims and objectives to them. A) Leading. B) Planning. C) Organizing. D) Controlling. Show Answer Correct Answer: A) Leading. 18. Information in an unorganized form (alphabets, numbers, or symbols) that have a relationship with current conditions, ideas, or knowledge A) Data. B) Numbers. C) Quota. D) Statistics. Show Answer Correct Answer: A) Data. 19. The primary reason businesses keep financial records is to A) Comply with federal laws. B) Keep track of debts owed. C) Determine if they have made a profit or loss. D) Make monthly payments on time. Show Answer Correct Answer: C) Determine if they have made a profit or loss. 20. Kemper Corporation continuously updates the firewalls on its web site to protect its customers' personal information from theft. Kemper's action helps build trust with its customers in relation to: A) Calculation errors. B) Physical safety. C) Product tampering. D) Online security. Show Answer Correct Answer: D) Online security. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books