This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 2 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Why should employees act as if customers are their employers? A) Customers own the business. B) Employees would not have jobs if there were no customers. C) Customers pay employees' bonuses. D) Employees might work for the customers in the future. Show Answer Correct Answer: A) Customers own the business. 2. Which of the following describes small businesses? A) Are usually national or global. B) Usually have more than 100 employees. C) Usually have less than 100 employees. D) Can be divided into many different departments. Show Answer Correct Answer: C) Usually have less than 100 employees. 3. James is creating a list of monthly job duties for the managers in his section. A) Leading. B) Organizing. C) Planning. D) Controlling. Show Answer Correct Answer: B) Organizing. 4. A management style that uses delegation requires ..... A) Brand new employees. B) Retired employees. C) Experienced and responsible employees. D) Inexperienced employees. Show Answer Correct Answer: C) Experienced and responsible employees. 5. A manager decides how many and what kind of people a business needs to meet it's goals and then recruits, selects, and trains the right people in this role. A) Planning. B) Staffing. C) Leading. D) Organizing. Show Answer Correct Answer: B) Staffing. 6. Conducting a semi-annual employee evaluation with all staff A) Planning. B) Organizing / Staffing. C) Leading. D) Controlling. Show Answer Correct Answer: C) Leading. 7. Which level of needs (Maslow) could be satisfied by organising team building activities? A) Self-Esteem. B) Social. C) Safety. D) Self-Actualisation. Show Answer Correct Answer: B) Social. 8. Jill's company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is ..... A) Organizing. B) Planning. C) Staffing. D) Controlling. Show Answer Correct Answer: A) Organizing. 9. The invention of machines that allowed for the faster processing of raw materials began the transformation of work and business and led to A) The need for fewer managers. B) A change from classical management to quality management. C) The Industrial Revolution. D) The decline of labor unions. Show Answer Correct Answer: C) The Industrial Revolution. 10. One of the most important aspects of project management involves ..... A) Training employees. B) Identifying mistakes. C) Setting goals. D) Buying supplies. Show Answer Correct Answer: C) Setting goals. 11. It is the level of management whose work is to supervise a small work group composed of non-managerial workers. A) Middle management. B) Top Management. C) Lower level of management. D) Executive management. Show Answer Correct Answer: C) Lower level of management. 12. Innovations or new ideas tend to come from ..... A) Small Businesses. B) Large Corporations. C) Middle Management. D) Senior Management. Show Answer Correct Answer: A) Small Businesses. 13. The part of staffing that involves seeking out and attracting qualified potential job candidates is called? A) Training. B) On-boarding. C) Interviewing. D) Recruiting. Show Answer Correct Answer: D) Recruiting. 14. When raw materials enter and finished products leave with little or no human intervention, it is called? A) Automation. B) Robots are taking over. C) Wall-E. D) Automated production lines. Show Answer Correct Answer: D) Automated production lines. 15. The government agency that anyone looking to help with starting a business is the A) Business Agency Group. B) Small Business Start-Up Agency. C) The Government Business Assistance Authority. D) Small Business Administration. Show Answer Correct Answer: D) Small Business Administration. 16. Bottling machines are usually considered as ..... A) Consumer goods. B) Services. C) Capital goods. D) Capital services. Show Answer Correct Answer: C) Capital goods. 17. The ability to influence individuals and groups to cooperatively achieve common goals A) Team building. B) Rules. C) Undertanding. D) Leadership. Show Answer Correct Answer: D) Leadership. 18. Which of the following forms of income would be considered unearned income: A) A personal salary. B) Interest from a savings account. C) Tips from waiting tables. D) Union strike benefits. Show Answer Correct Answer: B) Interest from a savings account. 19. A private sector business is owned by? A) 2-30 people. B) Government. C) Inviduals. D) A company. Show Answer Correct Answer: C) Inviduals. 20. The Sherman Anti-trust Act and the Interstate Commerce Commission were both attempts to A) Regulate monopolies. B) Prevent large corporations from eliminating competition. C) Protect small businesses. D) All answer choices are correct. Show Answer Correct Answer: D) All answer choices are correct. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9Business Management Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books