This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 9 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 9 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Managing reservations, banquets and housekeeping are examples of duties for which business management career? A) Administrative service manager. B) Health admin. C) Hotel manager. D) Public relations manager. Show Answer Correct Answer: C) Hotel manager. 2. To manage time efficiently, supervisors must be able to A) Determine the work to be done. B) Set priorities for the most important work. C) Ensure that the work is completed properly and on time. D) Do all of these activities. Show Answer Correct Answer: D) Do all of these activities. 3. Process of recruiting, hiring, training, evaluating, and compensating employees A) Staffing. B) Leading. C) Controlling. D) Organizing. Show Answer Correct Answer: A) Staffing. 4. What is one of the purposes of having business policies? A) To encourage customers to make frequent exchanges. B) To make sure the business's actions are consistent. C) To ensure that the business makes a profit. D) To allow employees to make decisions regarding customers. Show Answer Correct Answer: B) To make sure the business's actions are consistent. 5. Maintenance and repairs is an operations activity that includes A) Site selection. B) Production planning. C) Custodial work. D) Financial analysis. Show Answer Correct Answer: C) Custodial work. 6. The stated duty to deal with something, having control over someone, OR the opportunity or to act independently and make decisions without authorization A) Productivity. B) Manager. C) Coordinator. D) Responsibility. Show Answer Correct Answer: D) Responsibility. 7. Gross Domestic Product is calculated by ..... A) Total market value of production over a set amount of time minus costs of production. B) Total market value of production annually minus tax costs. C) Total market value of production over a set amount of time plus costs of production. D) Market value of a product minus costs of production. Show Answer Correct Answer: A) Total market value of production over a set amount of time minus costs of production. 8. Which of the following jobs are not easily replaced by automation and technology? A) Mail sorter. B) Stock clerk. C) Structural metal fabricator. D) Travel agent. Show Answer Correct Answer: B) Stock clerk. 9. Franklin reviews financial data of a company to ensure accurate and complete information. Which job title does he most likely have? A) Financial Manager. B) Accountant. C) Credit Analyst. D) Auditor. Show Answer Correct Answer: D) Auditor. 10. If a manager sees that actual expenses are exceeding budgeted amounts, he or she should immediately ..... A) Do nothing and see if things change. B) Discard the old budget and develop a new one. C) Review expenses to see what can be done to reduce them. D) Increase the prices of products to improve sales. Show Answer Correct Answer: C) Review expenses to see what can be done to reduce them. 11. Which of the following accounting statements answers the question, "How profitable is the firm? " A) Income statement. B) Balance sheet. C) Statement of financial positin. D) Cash budget. Show Answer Correct Answer: A) Income statement. 12. Which of the following is something you should NOT concern yourself with when making an ethical decision? A) Is it legal?. B) Is it cost effective?. C) Is it beneficial?. D) Could my family and managers respect my decision?. Show Answer Correct Answer: B) Is it cost effective?. 13. CSR stands for A) Corporate socialite responsibility. B) Corporate social responsible. C) Co-operative social responsibility. D) Corporate social responsibility. Show Answer Correct Answer: D) Corporate social responsibility. 14. In Maslows Hierarchy, physiological needs refer to: A) Food and water. B) Affection. C) Recognition and Respect. D) Personal Growth. Show Answer Correct Answer: A) Food and water. 15. As managers are faced with many of the challenges presented by a multicultural workplace, there is a greater need for ..... toward issues. A) Staffing. B) Communicate. C) Change. D) Sensitivity. Show Answer Correct Answer: D) Sensitivity. 16. Electronic digital computers were developed in the A) 1920s. B) 1940s. C) 1960s. D) 1980s. Show Answer Correct Answer: B) 1940s. 17. What should salespeople do when they must cope with customers who are being disagreeable? A) Speed up the sale to minimize opportunity for disagreement. B) Use product knowledge to prove they are wrong. C) Listen patiently and try to stay calm. D) Ask them to come back when they are ready to buy. Show Answer Correct Answer: C) Listen patiently and try to stay calm. 18. Carpal tunnel syndrome is a health problem related to the A) Elbow. B) Shoulder. C) Lower back. D) Wrist. Show Answer Correct Answer: D) Wrist. 19. A business must have a ..... that parties follow to resolve resolutions A) Arbitration conciliation process. B) Dispute resolution procedure. C) Award agreement procedure. D) Dispute collective agreement. Show Answer Correct Answer: B) Dispute resolution procedure. 20. Entrepreneurs ..... A) Cannot tolerate ambiguity or uncertainty. B) Must have a business degree. C) Are unable to problem solve and learn from failure. D) Come from all ages, race, and educational backgrounds. Show Answer Correct Answer: D) Come from all ages, race, and educational backgrounds. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books