This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 5 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 5 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Businesses use organizational design to structure their ..... A) People, information, and technology. B) People, information, and competitors. C) Information, technology, and competitors. D) Technology, people, and competitors. Show Answer Correct Answer: A) People, information, and technology. 2. Leader who encourages workers to share in decision-making A) Autocratic. B) Democratic. C) Open leader. D) Work rules. Show Answer Correct Answer: B) Democratic. 3. Which of the following is NOT an example of nonverbal communication? A) Flashing lights, stop signs, and sirens. B) Colors, such as in traffic lights. C) Charts, diagrams, and pictures. D) All are examples of nonverbal communication. Show Answer Correct Answer: D) All are examples of nonverbal communication. 4. Customer complaints can affect a salesperson by A) Disappointing her/his friends and family. B) Making her/his day better. C) Helping her/him to earn a raise. D) Causing her/him to lose commission. Show Answer Correct Answer: D) Causing her/him to lose commission. 5. There are 4 key operations Management strategies. Which of the following is not one? A) Waste Minimisation. B) Recycling of Materials. C) Lean Manufactoring. D) Environmental sustainability. E) Inventory Management Systems. Show Answer Correct Answer: D) Environmental sustainability. 6. A sign or indication that something appears to be a problem is A) Symptom. B) Alternative. C) Solution. D) Problem-solver. Show Answer Correct Answer: A) Symptom. 7. The type of power that results from the manager's knowledge and skills is A) Position. B) Reward. C) Expert. D) Identity. Show Answer Correct Answer: C) Expert. 8. A disadvantage of owning your own business is A) Long work hours. B) Doing what you love. C) Setting your own schedule. D) Success. Show Answer Correct Answer: A) Long work hours. 9. Stated, measurable targets of how to achieve business aims are called? A) Business Goals. B) Business Objectives. C) Business Strategies. D) Business Principles. Show Answer Correct Answer: B) Business Objectives. 10. A manager may have to choose between spending money in either promoting the existing portfolio of products or in research and development for creating new innovative products A) Entrepreneur. B) Disturbance-handler. C) Resource allocator. D) Leader. Show Answer Correct Answer: C) Resource allocator. 11. Shawna is in charge of helping her company achieve its goals through the proper hiring and use of employees. Which type of business management and administration career does Shawna have? A) Supply chain management. B) Operations management. C) Business analytics. D) Human resources management. Show Answer Correct Answer: D) Human resources management. 12. There are 4 key factors to be considered in global sourcing. Which of the following is not one? A) Impact of currency exchange rates. B) Tariffs and importing restrictions. C) A range of individuals from various backgrounds. education and values. D) Legal and cultural differences. E) Political stability in developing nations. Show Answer Correct Answer: C) A range of individuals from various backgrounds. education and values. 13. A research study that occurs in a natural setting of an organization and where an independent variable is manipulated to determine its effects on dependent variables. A) Field Experiment. B) Laboratory Experiment. C) Field Survey. D) Hawthorne Effect. Show Answer Correct Answer: A) Field Experiment. 14. An important purpose of managemnt is to ..... the business. A) Design advertising for. B) Achieve the objectives of. C) Prepare the books for. D) Compile the financial data of. Show Answer Correct Answer: B) Achieve the objectives of. 15. Whose theory was "Two factor Theory" -motivators and hygiene factors A) Herzberg. B) Taylor. C) Maslow. D) Pink. Show Answer Correct Answer: A) Herzberg. 16. What occurs in the planning function of management? A) Coordinating all those involved to achieve the company of departmental goals. B) Comparing what was planned with the actual performance. C) Deciding what needs to be done and how it will be accomplished. D) Delegating duties to other employees in the company. Show Answer Correct Answer: C) Deciding what needs to be done and how it will be accomplished. 17. Which of the following is NOT a position in the Administrative Support pathway? A) Administrative assistant. B) Receptionist. C) Customer service representative. D) Inspector. Show Answer Correct Answer: D) Inspector. 18. What employee problem(s) must managers be prepared to deal with? A) An employee with serious financial difficulties,. B) Conflicts between employees. C) Problems with customers. D) All of the responses. Show Answer Correct Answer: D) All of the responses. 19. Executives are likely to spend most of their time: A) Controlling. B) Staffing. C) Organizing. D) Planning. Show Answer Correct Answer: D) Planning. 20. Which of the following is not a purpose of market research? A) Providing current information on the activity of the market. B) Establishing the likes and dislikes of customers to reduce the risk of product failure. C) Predicting future market behaviour that assists a business. D) To identify the sellers' needs and wants in order to understand selling patterns. Show Answer Correct Answer: D) To identify the sellers' needs and wants in order to understand selling patterns. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9Business Management Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books