This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 44 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 44 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Helping to resolve a dispute between two workers in the department is an example of which business management function? A) Controlling. B) Organizing. C) Leading. D) Planning. Show Answer Correct Answer: C) Leading. 2. An evaluation of how well the human resources department is performing its responsibilities and objectives. A) Human Resource Scorecard. B) Human Resource Audit. C) Human Resource Accounting. D) Human Resource Value. Show Answer Correct Answer: B) Human Resource Audit. 3. Which of the following is an external factor that impacts the Human Resource Plan? A) Change in business strategy. B) Change in labor relations. C) Changes in business finance. D) Changes in education. Show Answer Correct Answer: D) Changes in education. 4. Which type of degree requires 120 Hours of coursework, some of which is general and some of which is based on your major? A) Doctoral degree. B) Bachelor's degree. C) Associate degree. D) Master's degree. Show Answer Correct Answer: B) Bachelor's degree. 5. According to Herzberg, which of the following is likely to increase worker motivation? A) Higher pay. B) Challenging work. C) Closer supervision. D) Better benefits. Show Answer Correct Answer: B) Challenging work. 6. What is NOT a skill that a leader must have? A) Moitivation. B) Focus. C) Laziness. D) Communication. Show Answer Correct Answer: C) Laziness. 7. The way people consciously or unconsciously change messages is called ..... A) Feedback. B) Distortion. C) Noise. D) Misunderstanding. Show Answer Correct Answer: B) Distortion. 8. Network of linked computers that serves users in a single building or building complex. A) LAN. B) WAN. C) VoIP. D) Data. Show Answer Correct Answer: A) LAN. 9. Which function of management involves dividing work into manageable segments in order to achieve goals? A) Organizing. B) Planning. C) Leading. D) Controlling. Show Answer Correct Answer: A) Organizing. 10. The first and foremost function of management is ..... A) Planning. B) Organizing. C) Controlling. D) Coordination. Show Answer Correct Answer: A) Planning. 11. The original cost of an asset less its accumulated depreciation is the A) Balance value. B) Book value. C) Depreciated value. D) Residual value. Show Answer Correct Answer: B) Book value. 12. ..... innovation exists when new products are created or existing products are improved. A) Process. B) Product. C) Positioning. D) Adaptive. Show Answer Correct Answer: B) Product. 13. Study of the movements of both the workers and the machine to eliminate wasteful movement is ..... A) Fatigue study. B) Time study. C) Motion study. D) Work-study. Show Answer Correct Answer: C) Motion study. 14. An examination of demographic and social forces influencing the long-term composition of the labor force and the future availability of employees. A) Environmental Scanning. B) Environmental Uncertainty. C) External Adaptation. D) Field Survey. Show Answer Correct Answer: A) Environmental Scanning. 15. What is another term for horizontal organization? A) Spreading out the organization. B) Stretching the organization. C) Expanding the organization. D) Flattening the organization. Show Answer Correct Answer: D) Flattening the organization. 16. Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ..... function of management. A) Planning. B) Directing. C) Organizing. D) Controlling. Show Answer Correct Answer: A) Planning. 17. The process where formal authority is passed down through the hierarchy is called? A) Accountability. B) Delegation. C) Responsibility. D) Planning. Show Answer Correct Answer: B) Delegation. 18. Analyzing the solutions involves A) Brainstorming ideas. B) Listing advantages and disadvantages. C) Determining symptoms. D) Identifying the problem. Show Answer Correct Answer: B) Listing advantages and disadvantages. 19. What should employees do to maintain a customer-service mindset? A) Listen to the words of soothing songs. B) Maximize conversations with coworkers. C) Devote their full attention to customers. D) Decide how to spend their break time. Show Answer Correct Answer: C) Devote their full attention to customers. 20. Customers have the right to expect employees to be A) Self-serving. B) Goal-oriented. C) Open-minded. D) Well-informed. Show Answer Correct Answer: D) Well-informed. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books