This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 43 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 43 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is NOT an important human relations skill needed by leaders and managers? A) High level of education. B) Communication. C) Team building. D) Self understanding. Show Answer Correct Answer: A) High level of education. 2. A policy is A) A list of rules. B) A code of conduct. C) A marketing tool. D) A broad set of guidelines to be followed by all employees. Show Answer Correct Answer: D) A broad set of guidelines to be followed by all employees. 3. The person responsible for the execution of a construction project. Construction managers must be available-often 24 hours a day-to deal with delays, bad weather, or emergencies at the jobsite. A) Administrative Services Manager. B) Construction Manger. C) Health Service manger. D) Funeral Director. Show Answer Correct Answer: B) Construction Manger. 4. When Andrew helps Mrs. Green select a product, he summarizes Mrs. Green's request in his own words to clarify his understanding. Andrew is engaging in: A) Creative thinking. B) Nonverbal communication. C) Active listening. D) Idle conversation. Show Answer Correct Answer: C) Active listening. 5. Modelling Expected Behavior is part of which managerial function? A) Planning. B) Organizing. C) Leading. D) Controlling. Show Answer Correct Answer: C) Leading. 6. A secured, private network that companies need in order to share selected information with selected people outside the organization is an A) ISP. B) Intranet. C) EIS. D) Extranet. Show Answer Correct Answer: D) Extranet. 7. "I'm lovin' it" is one of McDonald's famous brand A) Slogans. B) Logos. C) Promises. D) Touch points. Show Answer Correct Answer: A) Slogans. 8. An organization with a wide span of control usually A) Does not give managers enough direct reports. B) Uses a divisional organizational structure. C) Gives little control to the CEO. D) Has a lack of middle managers. Show Answer Correct Answer: D) Has a lack of middle managers. 9. How many steps are there in a typical policy development process? A) 5. B) 6. C) 7. D) 8. Show Answer Correct Answer: C) 7. 10. What is a "market share" ? A) The percentage of total sales of product that is sold by a company in the marketplace. B) The same thing as a share of stock. C) Like a ride share but for businesses. D) How much you can change your prices when demand changes. Show Answer Correct Answer: A) The percentage of total sales of product that is sold by a company in the marketplace. 11. John D. Rockefeller and Andrew Carnegie are similar in that they both are A) Former military members. B) Philanthropists. C) Fair businessmen who treated their workers well. D) Made huge fortunes in the automobile industry. Show Answer Correct Answer: B) Philanthropists. 12. Planning the involves longer time frame and the entire organizations goals is called A) Tactical. B) Contingency. C) Strategic. D) Organized. Show Answer Correct Answer: C) Strategic. 13. What is the tern for revenue left over after paying business costs? A) Profit. B) Gross pay. C) Inventory. D) Loss. Show Answer Correct Answer: A) Profit. 14. Effective leaders have certain qualities that are helpful in creating a productive work environment. These qualities include ..... A) Integrity. B) Team oriented. C) Preseverance. D) All of the above. Show Answer Correct Answer: D) All of the above. 15. Name that concept:Every business decision has moral implications. These consequences can be significant for internal and external stakeholders and the natural environment. A) Innovation. B) Strategy. C) Ethics. D) Change. Show Answer Correct Answer: C) Ethics. 16. ..... is the principle in which an employee should have only one supervisor to whom he/she is responsible. A) Chain of command. B) Span of control. C) Single supervision. D) None of above. Show Answer Correct Answer: A) Chain of command. 17. When a business takes advantage of the huge wage difference between workers doing the same job but in a different area of the world. A) Teleworking. B) Offshoring. C) Homeworking. D) Downshifting. Show Answer Correct Answer: B) Offshoring. 18. Job specific skills are know as A) Basic skills. B) Skills of the trade. C) Math skills. D) Communication skills. Show Answer Correct Answer: B) Skills of the trade. 19. What are the disadvantage of online selection? A) Test technical skills but not broader skills. B) Relies on the applicant giving honest answers to the test questions or tasks. C) Doesn't assess actual skill. D) It may not be secure. Show Answer Correct Answer: D) It may not be secure. 20. The response of people behaving differently when they are receiving attention is known as A) Esprit de corps. B) Hawthorne effect. C) Theory X. D) Theory Y. Show Answer Correct Answer: B) Hawthorne effect. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books