This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 33 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 33 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Every project creates a(n) A) Deliverable. B) New product. C) Company. D) Advertising plan. Show Answer Correct Answer: A) Deliverable. 2. When is it legal for a business to refuse a refund? A) When the item is faulty. B) When the item does not match the sample. C) When the customer has changed their mind. D) When the customer has been hurt by the item. Show Answer Correct Answer: C) When the customer has changed their mind. 3. If there was a decrease in "number of workplace accidents" as a KPI, is this a good result or a bad result? A) Good Result. B) Bad Result. C) Neutral. D) None of above. Show Answer Correct Answer: A) Good Result. 4. In terms of operations, organizations are commonly classified as ..... A) Private or non-private. B) Large or small. C) For-profit or not-for-profit. D) Governmental or nongovernmental. Show Answer Correct Answer: C) For-profit or not-for-profit. 5. Which business strategy am I? Maintains a stable business while innovating on the periphery by attempting to balance efficient production of current products with creative development of new. A) Analyzer. B) Differentiation. C) Focus. D) Reactor. Show Answer Correct Answer: A) Analyzer. 6. Skills used to help an individual find a job, perform in the workplace, and gain success in a job or career A) Planning. B) Managerial Roles. C) Soft Skills. D) Hard Skills. Show Answer Correct Answer: C) Soft Skills. 7. Businesses develop policies to help employees deal with customers the same way in similar situations so that employees will: A) Give personal favors. B) Treat customers differently. C) Treat customers fairly. D) Offer special privileges. Show Answer Correct Answer: C) Treat customers fairly. 8. Which level of management coordinates and supervises the activities and duties ofemployees? A) Senior management. B) Authority management. C) Middle management. D) Supervisory management. Show Answer Correct Answer: D) Supervisory management. 9. Activities, functions and pressures that occur within a business over which it has control is called? A) Macro environment. B) Internal environment. C) External environment. D) Operating environment. Show Answer Correct Answer: B) Internal environment. 10. Which of the following is an example of a recycling program which does not deconstruct old products to make new ones? A) Tire recycling program. B) Computer recycling program. C) Plastic recycling program. D) Glass recycling program. Show Answer Correct Answer: B) Computer recycling program. 11. Why do all businesses need financial resources? A) To negotiate bank loans. B) To develop cash budgets. C) To pay operating expenses. D) To manage investment accounts. Show Answer Correct Answer: C) To pay operating expenses. 12. The ability to make other people act in certain ways is ..... A) Motivation. B) Power. C) Negative Reinforcement. D) Positive Reinforcement. Show Answer Correct Answer: B) Power. 13. Organizing A) Deciding how the company will get the work done to accomplish the goals. B) Keeping everyone happy. C) Leading & Controlling everything. D) Communicating with others. Show Answer Correct Answer: A) Deciding how the company will get the work done to accomplish the goals. 14. When managers are building group dynamics, they are also often A) Resolving conflict. B) Recruiting new staff. C) Training employees. D) Organizing the company's structure. Show Answer Correct Answer: A) Resolving conflict. 15. If you start a new business, you need information about A) Competitors. B) Government regulations. C) Customers. D) All of the above. Show Answer Correct Answer: D) All of the above. 16. What is the highest level of needs on Maslow's Theory A) Included in the decisions. B) Social Time With Others. C) High Salary and Recognition. D) Food, Sleep and more food. Show Answer Correct Answer: A) Included in the decisions. 17. As an employee of a business at JA BizTown, you wil receive two paychecks and need to ..... them in the bank. A) Deposit. B) Leave. C) Take. D) Collect. Show Answer Correct Answer: A) Deposit. 18. Which of the following is NOT a Level in Mallow's Hierarchy Of Needs? A) Social Needs. B) Self-esteem Needs. C) Psychological Needs. D) Physiological Needs. E) Physical needs. Show Answer Correct Answer: E) Physical needs. 19. A process that evalutes a group of items and ranks them in their order of importance or urgency A) Review. B) Prioritize. C) Time management. D) Analysis. Show Answer Correct Answer: B) Prioritize. 20. What type of plan do businesses often implement when an original plan fails to produce the desired results? A) Production. B) Communications. C) Contingency. D) Strategic. Show Answer Correct Answer: C) Contingency. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books