This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 32 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 32 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Skill variety, task identity, task significance, autonomy, and feedback are five characteristics of:(also essay question where you will have to give explanation of each) A) Job Design. B) Dispatching. C) Job Description. D) None of above. Show Answer Correct Answer: A) Job Design. 2. Prevents women and minorities from moving up in the world of business A) Entrepreneurs. B) Role. C) Principle. D) Glass ceiling. Show Answer Correct Answer: D) Glass ceiling. 3. Meeting with assistant managers to review employee productivity A) Planning. B) Organizing. C) Leading. D) Controlling. Show Answer Correct Answer: D) Controlling. 4. The first step in handling customer complaints is to: A) Ask the customer to be brief. B) Call the manager for assistance. C) Let the customer explain the problem. D) Make a record of all the facts. Show Answer Correct Answer: A) Ask the customer to be brief. 5. It is important for a business to continually .....? A) Revisit the budget. B) Revisit objectives and look at ways to improve financial and other objectives. C) Communicate with stakeholders about finances and spending. D) Revisit the values statement. Show Answer Correct Answer: B) Revisit objectives and look at ways to improve financial and other objectives. 6. Small businesses are responsible for ..... of the U.S. gross domestic product each year. A) Less than 10 percent. B) About a quarter. C) More than half. D) About 75 percent. Show Answer Correct Answer: C) More than half. 7. A situation where a person who has a responsibility to act in the best interests of a company may receive direct personal benefit from his or her actions at the expense of or to the detriment of the company. A) Conflict of Interest. B) Change Agent Role. C) Employment Exchange. D) Internal Integration. Show Answer Correct Answer: A) Conflict of Interest. 8. What is job analysis? A) A systematic process of gathering information relating to a job being performed. B) Human resource manager. C) As a business owners. D) None of above. Show Answer Correct Answer: A) A systematic process of gathering information relating to a job being performed. 9. One particular area of increased demand is- A) Business Information Technology. B) General Management. C) Human Resources Management. D) Operations Management. Show Answer Correct Answer: A) Business Information Technology. 10. Father of Scientific Management A) F W Taylor. B) Henry Fayol. C) Mary Parker. D) Terry. Show Answer Correct Answer: A) F W Taylor. 11. Which type of business produces processed goods by changing raw goods into a more finished form? A) Intermediaries. B) Service firms. C) Processors. D) Producers. Show Answer Correct Answer: C) Processors. 12. The duty of a business to contribute to the well being of society is called ..... A) Business ethics. B) Social responsibility. C) Constituency analysis. D) Business responsibility. Show Answer Correct Answer: B) Social responsibility. 13. Persons who are not employed but who are available for work. A) Unemployed. B) Temporary Workers. C) Workforce. D) Labor Pool. Show Answer Correct Answer: A) Unemployed. 14. A profitability ratio ..... A) Measures how able the organisation is to pay its short-term debts. B) Measures how well the capital invested into the company is being utilised. C) Measures how profitable the organisation is. D) None of above. Show Answer Correct Answer: C) Measures how profitable the organisation is. 15. The role of HR managers when they supervise or guide an organizational development intervention. A) Change Agent Role. B) Advisory Role. C) Control Role. D) Counseling Role. Show Answer Correct Answer: A) Change Agent Role. 16. Stakeholders are individuals that .....? A) Own shares of a business or organisation. B) Are within the internal environment. C) Have no direct interest in the organisation activities. D) Have direct or vested interest in the activities of the organisation. Show Answer Correct Answer: D) Have direct or vested interest in the activities of the organisation. 17. An Accounting acrostic to help understand credit and debit accounts. A) DC DEALER. B) DE ADLER. C) DC DEALR. D) NONE OF THE ABOVE. Show Answer Correct Answer: A) DC DEALER. 18. A trait is A) Common for every person. B) Ability to influence. C) A distinguishing characteristic or quality that makes each person unique. D) A social skill. Show Answer Correct Answer: C) A distinguishing characteristic or quality that makes each person unique. 19. Concept in economics that a country should specialize in producing and exporting only those goods and services which it can produce more efficiently than other goods and services. A) Competitive advantage. B) Comparative advantage. C) Absolute advantage. D) Opportunity cost. Show Answer Correct Answer: B) Comparative advantage. 20. The 3 stages of Lewin's Change model are .....? A) Unfreeze, change, freeze. B) Unfreeze, change, refreeze. C) Freeze, move, refreeze. D) It is not Lewin's Theory. Show Answer Correct Answer: B) Unfreeze, change, refreeze. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books