This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 26 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 26 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Maslow's Self-Actualisation Needs are similar to which of the Four Drives? A) Drive to Acquire. B) Drive to Bond. C) Drive to Learn. D) Drive to Defend. Show Answer Correct Answer: C) Drive to Learn. 2. Many people make the mistake of thinking that customer relationship management refers solely to A) Technology. B) Strategies. C) Processes. D) People. Show Answer Correct Answer: A) Technology. 3. The purpose of planning for the future is to ensure which of the following? A) You obtain the biggest salary possible. B) You make choices today which will benefit you in the long term?. C) You get a job immediately after graduating high school. D) You do not have to scarifice anything to have the job you want. Show Answer Correct Answer: B) You make choices today which will benefit you in the long term?. 4. Marketing Mix:Product (preparation for next week) We will learn about the Product Life Cycle (PLC)-How many stages are in the PLC? A) 3. B) 5. C) 7. D) 12. Show Answer Correct Answer: B) 5. 5. During-the-sale touch points should be designed to A) Get the customer's attention. B) Resolve any problems the customer has with the product. C) Show the customer what benefits the brand offers. D) Reinforce that the customer is making the right buying decision. Show Answer Correct Answer: D) Reinforce that the customer is making the right buying decision. 6. One of the characteristics of a formal structure is ..... A) Decentralization. B) Departmentalization. C) Project partnerships. D) Self-directed teams. Show Answer Correct Answer: B) Departmentalization. 7. What is another name for Hertzberg two theory motivation theory A) Happy & sad theory. B) Motivator & hygiene. C) Motivator & clean. D) None of above. Show Answer Correct Answer: B) Motivator & hygiene. 8. What do teaching and nursing have in common? A) They are in the same Career Cluster. B) You can receive certification for both jobs at technical schools. C) They are sometimes stereotyped as women's jobs. D) They both require doctoral degress. Show Answer Correct Answer: C) They are sometimes stereotyped as women's jobs. 9. Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling? A) Figurehead. B) Liaison. C) Leader. D) Communicator. Show Answer Correct Answer: A) Figurehead. 10. The cost of designing a reliable, durable product is a(n) ..... cost. A) External failure. B) Appraisal. C) Internal failure. D) Prevention. Show Answer Correct Answer: D) Prevention. 11. Starting small in your business means you may NOT be able to: A) Build a loyal customer base. B) Establish your business name. C) Hire more people right away. D) Develop a good reputation. Show Answer Correct Answer: C) Hire more people right away. 12. Which of the following is an important function of mid-level management: A) To prepare workers' daily schedules. B) To serve as a link between top-level and first-line management. C) To make sure projects meet deadlines. D) To establish long-term objectives for the company. Show Answer Correct Answer: B) To serve as a link between top-level and first-line management. 13. Methods of determining wages and conditions? A) Awards, collective bargaining, unfair dismissal claim. B) Awards, enterprise agreement, individual contract. C) Enterprise agreement, awards, performance management. D) None of the above. Show Answer Correct Answer: B) Awards, enterprise agreement, individual contract. 14. Career advancement is a motivational strategy that can apply to which 2 theories? A) Maslow and Locke & Latham. B) Maslow and Lawrence & Nohria. C) Lawrence & Nohria and Locke & Latham. D) Lawrence & Nohria and Lewin. E) None of the above. Show Answer Correct Answer: B) Maslow and Lawrence & Nohria. 15. The quantity of goods that a firm has on hand. A complete list of items such as property, goods in stock, or the contents of a building is the definition of ..... A) Management. B) Merger. C) Inventory. D) Entrepreneur. Show Answer Correct Answer: C) Inventory. 16. Authority in an organization is delegated A) From top to bottom. B) From one department to another. C) Started from the bottom now we're here. D) Started from the bottom now the whole team is here. Show Answer Correct Answer: A) From top to bottom. 17. Which of the following is not a TQM essential component? A) Ivolving employees. B) Focusing on the customer. C) Quality management. D) Management decisions. Show Answer Correct Answer: D) Management decisions. 18. Management theory that studies the way work is organized and the procedures used to complete a job in order to increase worker productivity A) Administrative Management. B) Behavioral Management. C) Classical Management. D) Quality Management. Show Answer Correct Answer: C) Classical Management. 19. A study relating to the fixing of the working hours with rest periods to recoup the energy while performingin a job is called ..... A) Fatigue study. B) Time study. C) Motion study. D) Work-study. Show Answer Correct Answer: A) Fatigue study. 20. The idea that most people seek to meet the lower-level needs before they address higher-level needs is most closely associated with ..... A) Herzberg. B) McClelland. C) Maslow. D) Fiedler. Show Answer Correct Answer: C) Maslow. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books