This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 18 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 18 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Completes all of the management functions, but spends most of the time completing specialized work in one management function or is responsible for a specific part of the company's operations A) Executives. B) Middle manager. C) Supervisor. D) Shift manager. Show Answer Correct Answer: B) Middle manager. 2. Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem? A) Take time rather than make a quick decision. B) Involve others to help with the decision. C) Select the least expensive solution. D) All of these would not be appropriate. Show Answer Correct Answer: C) Select the least expensive solution. 3. What type of tax are businesses required to pay on the profits they earn? A) Excise. B) Income. C) Sales. D) Property. Show Answer Correct Answer: B) Income. 4. Which of the following is a true statement about brand promise: A) It is explained solely through advertising. B) It decreases brand awareness. C) It is not usually stated in words. D) It is the same thing as brand logo. Show Answer Correct Answer: C) It is not usually stated in words. 5. What is an important aspect of a customer-centric business? A) Limiting the employees' decision making. B) Aligning business activities with customer needs. C) Being satisfied with the status quo. D) Reducing the number of touch points with customers. Show Answer Correct Answer: B) Aligning business activities with customer needs. 6. An entrepreneur is A) Over 30 years old. B) Is a person who starts a new business or purchases an existing business. C) Is a person who Opens and Closes a business every day. D) Is a college graduate. Show Answer Correct Answer: B) Is a person who starts a new business or purchases an existing business. 7. The process of deciding how best to use a business's resources to produce goods or provide services A) Entrepreneurs. B) Role. C) Principle. D) Management. Show Answer Correct Answer: D) Management. 8. Which of the following is NOT a typical task in the Business Information pathway? A) Updating database information. B) Using data to resolve operational problems. C) Building databases. D) Transporting goods. Show Answer Correct Answer: D) Transporting goods. 9. Products a business keeps on hands is referred to as A) Start-up. B) Inventory. C) Innovation. D) Improvement. Show Answer Correct Answer: B) Inventory. 10. Mission statements A) Are the guidelines that direct employees' behavior. B) Describe the reason businesses exists and what they want to accomplish. C) Are written explanations of how specific business ideas will be carried out. D) Are the principles of conduct governing an individual or group. Show Answer Correct Answer: B) Describe the reason businesses exists and what they want to accomplish. 11. A system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work is known as ..... A) Theory X. B) Theory Y. C) Theory Z. D) TQM (Total Quality Management). Show Answer Correct Answer: D) TQM (Total Quality Management). 12. What is a factor that affects a business's selection of policies to guide its operations? A) Communication skills of employees. B) Personal preferences of management. C) Nature of the business. D) Space available to display policies. Show Answer Correct Answer: C) Nature of the business. 13. In today's global climate, managers must be able to operate in a world of constant ..... A) Deductions. B) Staffing. C) Change. D) Sensitivity. Show Answer Correct Answer: C) Change. 14. Salespeople sometimes have difficulty meeting the needs of customers who: A) Ask for the salesperson's opinion. B) Voice their opinions in a loud manner. C) Feel empathy for salespeople. D) Know exactly what they want. Show Answer Correct Answer: B) Voice their opinions in a loud manner. 15. The practice of Management written by ..... A) Peter F Drucker. B) Terry. C) Louis Allan. D) Hendry Fayol. Show Answer Correct Answer: A) Peter F Drucker. 16. Customers who seem to disagree, question, or look for error in almost everything and everybody are ..... customers. A) Dishonest. B) Domineering. C) Insulting. D) Argumentative. Show Answer Correct Answer: D) Argumentative. 17. A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using? A) Material. B) Financial. C) Human. D) Information. Show Answer Correct Answer: D) Information. 18. Fredrick Taylor developed his scientific management principles through the use of ..... A) Cash payment to workers. B) Time and Motion studies. C) Innovative Machinery. D) Management Training. Show Answer Correct Answer: B) Time and Motion studies. 19. It's appropriate to write a letter of inquiry when A) You're summarizing a business report. B) Thanking a potential employer for an interview. C) Informing employees of a payroll change. D) Requesting more information about a company. Show Answer Correct Answer: D) Requesting more information about a company. 20. Which of the following examples best depicts the directing function: A) A manager hires six new staff members. B) A CEO determines the company's goals. C) A president figures out which staff members should report to him. D) A supervisor tells her team the tasks they need to complete. Show Answer Correct Answer: D) A supervisor tells her team the tasks they need to complete. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books