This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 13 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 13 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Software that provides online ordering capabilities for shoppers is known as A) An electronic shopping cart. B) A virtual scanner. C) Point-of-sale software. D) Safe host order processor (SHOP). Show Answer Correct Answer: A) An electronic shopping cart. 2. The type of manager who works most directly with employees on a daily basis is A) An executive. B) A mid-manager. C) A supervisor. D) None of these. Show Answer Correct Answer: C) A supervisor. 3. What is Unit 3, AOS3 called? A) Employee Relations. B) Managing Employees. C) Managing a Business. D) Operations Management. Show Answer Correct Answer: D) Operations Management. 4. Organisational slogans, statements or images give clues to how the organisation operations. A) Role culture. B) Task culture. C) Organisational attributes. D) Professed culture. Show Answer Correct Answer: D) Professed culture. 5. A project is officially authorized to begin by the A) Registration documents. B) Initiation Papers. C) Project charter. D) Statement of work. Show Answer Correct Answer: C) Project charter. 6. An advantage of batch production A) High level of worker motivation. B) Some flexibility in design of product in each batch. C) Low unit costs due to constant working machine and high labour productivity. D) Ability to undertake specialist projects or jobs. Show Answer Correct Answer: B) Some flexibility in design of product in each batch. 7. When a business evaluates its business processes to make them more efficient and effective, it can improve its relationships with customers. This process is called A) Employee training. B) Organizational structuring. C) Continuous improvement. D) Business process management. Show Answer Correct Answer: C) Continuous improvement. 8. Which of the following is NOT a trait of aggressive personalities? A) Helpful. B) Impatient. C) Obnoxious. D) Pushy. Show Answer Correct Answer: A) Helpful. 9. What are the five value dimensions you need to focus on to get the value mix right and satisfy customers? A) Cost, delivery, quality, information, and technology. B) Cost, quality, delivery, responsiveness, and innovation. C) Quality, delivery, innovation, flexibility, and agility. D) Responsiveness, innovation, flexibility, agility and quality. Show Answer Correct Answer: B) Cost, quality, delivery, responsiveness, and innovation. 10. Human ..... is the way people get along with each other. A) Relations. B) Initiative. C) Leadership. D) Style. Show Answer Correct Answer: A) Relations. 11. A person who risks his/her own money to create a new business is called a A) Monopolist. B) Entrepreneur. C) Chief office. D) Investor. Show Answer Correct Answer: B) Entrepreneur. 12. Continuous process of comparing actual outcomes with planned outcomes and taking appropriate actions when goals are not met A) Staffing. B) Leading. C) Organizing. D) Controlling. Show Answer Correct Answer: D) Controlling. 13. A cashier at a family dining restaurant placing his finger on a fingerprint scanner before he can operate the cash register is an example of A) Identity protection. B) A search engine. C) Biometric security. D) Data mining. Show Answer Correct Answer: C) Biometric security. 14. Which section of the business plan describes the business? A) 3. B) 1. C) 2. D) 4. Show Answer Correct Answer: B) 1. 15. The combination of the unique qualities that make you who you are is known as your ..... A) Interests. B) Interests. C) Personality. D) Ability. Show Answer Correct Answer: C) Personality. 16. What type of leadership relies heavily on the use of policies, procedures and regulations? A) Authoritarian. B) Democratic. C) Laissez-faire. D) Dictatorship. Show Answer Correct Answer: A) Authoritarian. 17. What is meant by the glass ceiling? A) Difficulty of maintaining a small business profitably. B) Threats from competitors. C) Invisible barrier that once kept women and minorities from being promoted to upper-level positions. D) Difficulty of introducing new products in the market. Show Answer Correct Answer: C) Invisible barrier that once kept women and minorities from being promoted to upper-level positions. 18. Which analyst position analyzes information using mathematical models to help business managers make decisions? A) Budget Analyst. B) Management Analyst. C) Credit Analyst. D) Operations Research Analyst. Show Answer Correct Answer: D) Operations Research Analyst. 19. Which of the following is a contemporary challenge in social issues? A) Health care laws. B) Leadership development. C) Tax rates. D) Downsizing. Show Answer Correct Answer: B) Leadership development. 20. Beginning in high school, a person thinking about becoming a human resource manager should take required core curriculum courses, which include- A) Math, physics, art, and band. B) Athletics, science, spanish and English. C) Math, science, social studies, and English language arts. D) Math, history, geometry, and spanish. Show Answer Correct Answer: C) Math, science, social studies, and English language arts. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books