This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 73 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 73 (7 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Reduce, reuse, recyle and .....? A) Re-evaluate. B) Replenish. C) Re-do. D) Recovery. Show Answer Correct Answer: D) Recovery. 2. Refers to the behaviour and attitude of the manager when making decisions, directing and motivating staff and when implementing plans to achieve business objectives. A) Management Direction. B) Management Style. C) Decision Making. D) Management Decision. Show Answer Correct Answer: B) Management Style. 3. How many levels of planning and management are there? A) 1. B) 2. C) 3. D) 4. Show Answer Correct Answer: C) 3. 4. An irate business customer yells at you because of a billing error. What should you do to demonstrate a customer-service mindset in the following situation? A) Make sure the mistake is corrected. B) Blame the billing department. C) Get as upset as the customer. D) Call the customer's supervisor to complain. Show Answer Correct Answer: A) Make sure the mistake is corrected. 5. Projects are different from business operations because business operations A) Are special ventures. B) Are permanent. C) Use nontraditional management structures. D) Have a definite beginning and end. Show Answer Correct Answer: B) Are permanent. 6. A ..... degree is common to start an entry-level job in Human Resources Management. A) Master's. B) Doctorate. C) Bachelor's. D) Two-year. Show Answer Correct Answer: C) Bachelor's. 7. The first step in the problem-solving procedure is to A) Gather information. B) Identify possible symptoms. C) Evaluate alternative solutions. D) Identify the problem. Show Answer Correct Answer: D) Identify the problem. ← PreviousRelated QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books