This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 65 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 65 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following would be the most likely cause of customer complaints? A) Institutional ads. B) Product quality. C) Extended hours. D) Price reductions. Show Answer Correct Answer: B) Product quality. 2. In comparison to large businesses, small businesses A) Can usually charge lower prices. B) Can provide more personalized customer service. C) Focus on products that meet the needs of a large group. D) Have less frequent contact with their customers. Show Answer Correct Answer: B) Can provide more personalized customer service. 3. Which age group is projected to increase in the workforce by the greatest percent between 2010 and 2050? A) 16-24. B) 25-40. C) 41-54. D) 55 and over. Show Answer Correct Answer: D) 55 and over. 4. To plan successfully, managers need to A) Communicate unilaterally. B) Communicate effectively and solicit involvement from others. C) Communicate with other managers. D) Write the plan down. Show Answer Correct Answer: B) Communicate effectively and solicit involvement from others. 5. An information system that integrates data from various departments to make it available to help managers with day-to-day business operations is called a(n) A) DSS system. B) ISP system. C) EIS system. D) MIS system. Show Answer Correct Answer: D) MIS system. 6. CAM is closely recognized by the use of A) Engineering designs. B) Computer simulation. C) Robots. D) Production Planning. Show Answer Correct Answer: C) Robots. 7. Each of the following is a main section of a business plan except ..... A) Customer Analysis. B) Employee Responsibilities. C) Marketing Plan. D) Description of the Business. Show Answer Correct Answer: B) Employee Responsibilities. 8. Which of the following is considered a pre-sale touch point: A) Advertising. B) Interaction with a salesperson. C) Shipping/Delivery. D) Installation. Show Answer Correct Answer: A) Advertising. 9. Which business strategy am I? Concerned with stability and possible retrenchment. Seeks to retain current customers without having to innovate or grow. A) Reactor. B) Differentiation. C) Defender. D) Prospector. Show Answer Correct Answer: C) Defender. 10. Actions and behaviors managers are expected to perform in an organization A) Management. B) Planning. C) Leading. D) Managerial Roles. Show Answer Correct Answer: D) Managerial Roles. 11. A person or business that sells something. A) Limited liability company. B) Manufacturer. C) Corporation. D) Vendor. Show Answer Correct Answer: D) Vendor. 12. Mediation ..... A) Helps disputing parties make a decision. B) Independent 3rd party helps facilitate conversation. C) Makes suggestions on how to resolve a dispute. D) Independent 3rd party offer advice to disputing parties. Show Answer Correct Answer: B) Independent 3rd party helps facilitate conversation. 13. A limitation of random sampling method is: A) Data is likely to be skewed depending upon who is interviewed.Note. B) More time-consuming than other methods. C) There is no guarantee the sample will be representative. D) None of above. Show Answer Correct Answer: C) There is no guarantee the sample will be representative. 14. Income minus costs A) Profit. B) Credit. C) Motivation. D) Operations. Show Answer Correct Answer: A) Profit. 15. Which is one of Senges principles? A) Team learning. B) Team development. C) Team work. D) Team building. Show Answer Correct Answer: A) Team learning. 16. Why should businesses pay for non-compulsory insurances? A) To write off the expense. B) To protect financial and non-financial assets from potential loss or damage. C) To ensure that they are protected against negligence. D) To stop anyone making a claim against them. Show Answer Correct Answer: B) To protect financial and non-financial assets from potential loss or damage. 17. What are the 3 different types of leaders according to Lewin, Lippit and White? A) Autocratic, Democratic and Laissez-faire. B) Autocratic, Leadership and Motivation. C) Democratic, Laissez-faire and Achievement. D) None of above. Show Answer Correct Answer: A) Autocratic, Democratic and Laissez-faire. 18. Plans that are concerned with shorter time frames and lower level units are called A) Practical. B) Tactical. C) Contingency. D) Strategic. Show Answer Correct Answer: B) Tactical. 19. Setting the company objectives for the coming year is an example of which business management function? A) Controlling. B) Leading. C) Organizing. D) Planning. Show Answer Correct Answer: D) Planning. 20. People who start and run their own business A) Management. B) Entrepreneurs. C) Principle. D) Professional managers. Show Answer Correct Answer: B) Entrepreneurs. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books