Business Management Quiz 59 (20 MCQs)

Quiz Instructions

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1. ..... are units of ownership interest in a corporation or financial asset that provide for an equal distribution in any profits.
2. People who work with information.
3. In the past, customer relationship management was used mainly as a way to
4. If an employee regularly receives instructions from more than one manager, there is a problem
5. At a hair salon, one employee washes customers' hair, another employee cuts it, and another dries and styles it. This allows the employees to make the most efficient use of their time and illustrates an organizational principle known as
6. Which answer is incorrect? A feature of an autocratic management style is
7. A method of lean production based on continuous improvement
8. A difficult situation requiring a solution is
9. Which career professional would be considered part of the Human Resources pathway of the Business, Management, and Administration career cluster?
10. By accurately explaining the company's policies to customers, salespeople often are able to avoid misunderstandings with customers and improve the company's:
11. Which of the following is an example of negative reinforcement:
12. Which of the following is an example of motivation as a means of directing:
13. How does governmental use of revenue from sales and corporate taxes benefit businesses?
14. Samantha is conducting interviews with potential employees to find a replacement for a worker who retired. Which management function is this?
15. Whats it called when a leader can influence your wage?
16. Involving a high quantity of capital equipment compared with about input
17. What type of power is granted to managers by employees because the employees determine the managers are worthy of it?
18. The federal agency that helps small business owners obtain financing and other support is known as
19. When choosing a location for a business, the most important factor managers consider is
20. Fred the football coach must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is Fred fulfilling?