This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 46 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 46 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A(n) ..... is an invention or creation that is brand new. A) Development. B) Innovation. C) Imporvement. D) Advancement. Show Answer Correct Answer: B) Innovation. 2. Dun & Bradstreet is an example of a business that supports other businesses by providing A) Web page design. B) Electronic shopping carts. C) Specialized research reports. D) Online credit card processing. Show Answer Correct Answer: C) Specialized research reports. 3. You can recognize a true brand promise if it A) Is authentic and credible. B) Is tied to features and product specifications. C) Relates to just the business's marketing activities. D) Demonstrates the similarities between the brand and its competitors. Show Answer Correct Answer: A) Is authentic and credible. 4. Of the five value dimensions, which focuses on being able to do things "fast" consistently? A) Innovation. B) Responsiveness. C) Delivery. D) Cost. Show Answer Correct Answer: C) Delivery. 5. A cash flow plan that assigns an expense to every dollar of your income, wherein the total income minus the total expenses equals zero A) Zero-Based Budget. B) Cash flow system. C) Line item budget. D) Sinking fund. Show Answer Correct Answer: A) Zero-Based Budget. 6. What is the advantage of internal recruitment? A) Employees are already known to the employer, so choice may be easier. B) Applicants may be set in their ways and not open to new ideas. C) There may be no-one suitable from within the business. D) None of above. Show Answer Correct Answer: A) Employees are already known to the employer, so choice may be easier. 7. Dividing a large sales territory into 2 smaller territories and assigning managers and salespersons to the territory is part of which management function? A) Controlling. B) Leading. C) Organizing. D) Planning. Show Answer Correct Answer: C) Organizing. 8. First step in planning is A) Setting standards. B) Setting goals. C) Writing a mission statement. D) Organizing staff. Show Answer Correct Answer: B) Setting goals. 9. The facts and figures that businesses generate are called ..... A) Data. B) Information. C) Figures. D) Information points. Show Answer Correct Answer: A) Data. 10. What is a private sector business that distributes profit to benefit the community rather than individual shareholders called? A) Corporate social responsibility. B) Social enterprise. C) Social entrepreneur. D) Government enterprise. Show Answer Correct Answer: B) Social enterprise. 11. Select the sentence below that has been correctly written ..... A) The stock was to expensive for me to buy. B) I think she said she worked their. C) Jim's patients was wearing thin by the end of the day. D) I left the correspondence on the manager's desk. Show Answer Correct Answer: D) I left the correspondence on the manager's desk. 12. Competency based training is? A) Where units of competency can be individualised by the organisation to meet the actual needs of the workplace. B) Learning basic skills necessary for any workplace. C) Being made aware of opportunities for further training. D) Learning required legal skills such as OH & S and safety procedures. Show Answer Correct Answer: A) Where units of competency can be individualised by the organisation to meet the actual needs of the workplace. 13. Which of the following is a true statement regarding touch points: A) A business must prioritize which touch points to focus on. B) There are about 12 touch points for any given brand. C) Pre-sale touch points are more important than post-sale touch points. D) Every brand has the same touch points. Show Answer Correct Answer: A) A business must prioritize which touch points to focus on. 14. Which of the following is NOT considered good behavior where business ethics are concerned? A) Bait-and-switch advertising. B) Fairness. C) Truthfulness. D) Taking into account the well-being of everyone involved. Show Answer Correct Answer: A) Bait-and-switch advertising. 15. Money invested in a business by investors who form partnerships or groups to pool investments. A) Equity financing. B) Venture capital. C) Angel investor. D) Collateral. Show Answer Correct Answer: B) Venture capital. 16. Which is not a strategy related to quality management? A) TQM. B) Quality Control. C) Quality Assurance. D) Quality Checks. Show Answer Correct Answer: D) Quality Checks. 17. A manager must provide directions and vision to inspire employees. This is called ..... A) Planning. B) Organizing. C) Leading. D) Controlling. Show Answer Correct Answer: C) Leading. 18. Eva works at a hotel registration desk. When a customer was checking in tonight, Evareminded him that checkout time would be 11:00 a.m. "No, it's not!" he exclaimed. "It's alwaysat 11:30!" Eva's customer is A) Suspicious. B) Impatient. C) Argumentative. D) Leave-me-alone. Show Answer Correct Answer: C) Argumentative. 19. Involved in intellectual, knowledge-based activities that generate and share information, e.g. R & D A) Primary Sector. B) Secondary Sector. C) Tertiary Sector. D) Quaternary Sector. Show Answer Correct Answer: D) Quaternary Sector. 20. Coordinating business activities is an important aspect of the organizing function of management because it ..... A) Establishes clear relationships among the companies resources. B) Defines the company's mission statement. C) Enables the business to prepare precise forecasts. D) Ensures that the employees understand all the business activities. Show Answer Correct Answer: A) Establishes clear relationships among the companies resources. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books