This quiz works best with JavaScript enabled. Home > Economy > Business > Business Management – Quiz 22 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Business Management Quiz 22 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of these is a skill important for managers? A) Communications. B) Flirting. C) Jokes. D) Stubborness. Show Answer Correct Answer: A) Communications. 2. What is a cost associated with customer complaints? A) Markups on inventory. B) Additional advertising. C) Higher commissions. D) Loss of sales. Show Answer Correct Answer: D) Loss of sales. 3. Anything that interferes with the sender's creation and deliver of a message and the receiver's receipt and interpretation of a message is ..... A) A distraction. B) A distortion. C) A barrier. D) Feedback. Show Answer Correct Answer: A) A distraction. 4. A computer that stores data and application software for all workstations in a single building or building complex is called a A) Bus. B) Server. C) Search engine. D) Browser. Show Answer Correct Answer: B) Server. 5. Discrimination in hiring based on race, ethnicity, religion, gender, or national origin is prohibited by the A) Equal Pay Act. B) Civil Rights Act. C) Immigration Reform and Control Act. D) Fair Labor Standards Act. Show Answer Correct Answer: B) Civil Rights Act. 6. Management is what a Manager does A) Peter F Drucker. B) Terry. C) Louis Allan. D) Henry Feyol. Show Answer Correct Answer: C) Louis Allan. 7. , the economic system of the United States, allows people to do business with a minimum of government interference A) Sole proprietorship. B) Incorporation. C) Capitalism. D) Free enterprise. Show Answer Correct Answer: D) Free enterprise. 8. Which of the following describes the functional organizational structure: A) It includes traditional departments, such as sales and marketing. B) It is separated by divisions, such as product or process. C) It is a combination of two other organizational structures. D) It is the newest organizational structure being used. Show Answer Correct Answer: A) It includes traditional departments, such as sales and marketing. 9. Which management function is described in the following situation:Marshall determines the type of workers he needs, locates qualified applicants, selects those to be hired, andassigns the new hires to a work area A) Directing. B) Controlling. C) Staffing. D) Planning. Show Answer Correct Answer: C) Staffing. 10. The management function that involves identifying and arranging the work and resources needed to achieve the goals that have been set is A) Planning. B) Organizing. C) Implementing. D) Controlling. Show Answer Correct Answer: B) Organizing. 11. Which of the following is a potential job position within banking services: A) Credit analyst. B) Insurance broker. C) Real estate developer. D) Public relations specialist. Show Answer Correct Answer: A) Credit analyst. 12. Which of the following is NOT an example of an operational plan? A) Setting monthly production levels. B) Developing a department budget. C) Watching Netflix. D) Planning inventory levels. Show Answer Correct Answer: C) Watching Netflix. 13. Which of the following is defined as getting goods or services from an outside supplier? A) Outsourcing. B) Off shoring. C) Employee involvement. D) Strategic planning. Show Answer Correct Answer: A) Outsourcing. 14. The desired culture a business wishes to establish is called? A) Real coporate culture. B) Official corporate culture. C) Ideal coporate culture. D) Observable corporate culture. Show Answer Correct Answer: B) Official corporate culture. 15. The staffing function is determine from the organizing function because staffing is A) Optional. B) The foundation of organizing. C) More important than organizing. D) Continuous. Show Answer Correct Answer: D) Continuous. 16. An individual that owns a business, is entitled to all profit after tax and is liable for losses is? A) Private individual. B) Proprietor. C) Sole trader. D) Partnership. Show Answer Correct Answer: C) Sole trader. 17. Process of setting goals and deciding how to accomplish them A) Organizing. B) Planning. C) Controlling. D) Leading. Show Answer Correct Answer: B) Planning. 18. Which of the following is an advantage of using the divisional organizational structure: A) It's unpredictable in nature. B) It balances conflicting organizational objectives. C) It can create better customer experiences. D) It can encourage competition. Show Answer Correct Answer: C) It can create better customer experiences. 19. Which is part of Personal Selling- A) Direct Response. B) Broadcast. C) Sales Presentation. D) Press Release. Show Answer Correct Answer: C) Sales Presentation. 20. How has social media affected marketing techniques? A) Selling them. B) Spread of information faster. C) Everyday by people, in places, with communication. D) Goods. Show Answer Correct Answer: B) Spread of information faster. ← PreviousNext →Related QuizzesEconomy QuizzesBusiness Management Quiz 1Business Management Quiz 2Business Management Quiz 3Business Management Quiz 4Business Management Quiz 5Business Management Quiz 6Business Management Quiz 7Business Management Quiz 8Business Management Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books